Establishing offshored Financial insurance capability in 4 weeks with Project RPO

Our client is a global financial services company trusted by over 19 million customers and a total administered plan assets totalling over US$1.7 trillion. Seeking to empower financial freedom for all through the provision of retirement plans, advice, wealth management and investments, their efforts are powered by an international workforce of over 240,000 employees worldwide.

• Service: Project RPO
• Industry: Financial services and insurance
• Size: 240k+ employees 

After a lightning-quick implementation process of 4 weeks, the operational team of highly skilled recruiters was quickly called upon to deliver an initial batch of 80 hires within the first four months. The client’s initial processes would be buckled under the high volumes, but our bespoke recruitment process exceeded expectations on that front, streamlining potential bottlenecks and improving process efficiencies while maintaining high candidate quality. Our industry-leading 70% conversion rates, along with a 4.96/5 candidate experience rating, have been sustained through two more ad-hoc hiring cycles executed upon the client’s request, with more to come.

Another accolade worth noting is the successful conduct of a 5-day recruitment drive within the first month of service delivery, which generated 520 passively sourced and direct applications across all channels, with similarly high conversion rates from final interview to offer.

Our partnership with the client has extended beyond their volume hiring needs. Leveraging Robert Walters’ global talent capabilities beyond Project RPO, we’ve also successfully identified and placed 6 senior-level positions in-region for our client, highlighting our desire and ability to go above and beyond in meeting any talent need, in any context.