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Services

Indonesia's leading employers trust us to deliver talent solutions tailored to their exact requirements.

Browse our range of services
About Robert Walters Indonesia

Since our establishment in 2011, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Indonesia.

Learn more

Senior Product Manager (E-commerce)

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Keyword: Product Manager, Senior Product Manager FMCG, E-commerce

What will you do:

  • Discover and benchmark: map how sales reps, merchandisers, and supervisors work in every channel, and benchmark against leading sales force automation, retail execution, and merchandiser apps.
  • Own the strategy and roadmap for one modular platform, including the plan to consolidate the currently separate apps.
  • Visit and route management: journey planning, location-verified check-in/check-out, guided visit tasks, and offline-first use in the field.
  • Order and commercial execution: order taking with suggested orders, price and promotion execution, and target-versus-achievement tracking.
  • In-store execution: must-have SKU listing, on-shelf availability, share of shelf, display and planogram compliance with photo evidence, and competitor price and promotion capture.
  • Outlet and performance intelligence: a single view of each outlet, sell-out trends, supervisor dashboards and coaching tools, and incentives that reward good execution.
  • AI-assisted selling: recommendations, image recognition, and AI agents that prepare visits, flag gaps, and suggest the next best action.
  • Launch and adoption: phased rollout by channel, sales team training, and user support.
  • Delivery and integration: work with the IT, UI/UX, and data teams and with vendors, and integrate with company systems.
  • CRM capability as the final stage: a complete customer profile, visit and transaction history, sales opportunity pipeline, and follow-up reminders

Qualifications

• Bachelor's degree or higher in science, technology, engineering, or management.

• At least 5 years (Associate Manager level) or 7 years (Manager level) of experience as a Product Manager / Digital Product Owner. • Experience managing mobile/web app development projects with IT teams and vendors.

• Comfortable with product discovery, writing PRDs and user stories, and data-driven decision making.

• Strong communication and cross-functional stakeholder management. Preferred qualifications

• Experience building apps for field sales teams (sales force automation, retail execution, merchandiser, or CRM apps) in FMCG or distribution.

• A track record of shipping AI-powered products, ideally agentic AI applications in which AI agents plan and complete multi-step tasks for users.

• Understanding of multi-channel sales and distribution in Indonesia

Our client is a leading FMCG company seeking a high-caliber Product Manager to lead the strategy, development, and optimization of digital products that drive customer engagement and business growth. You will own the product roadmap, translate business needs into scalable solutions, and deliver measurable impact through data-driven decision-making.

If you have a proven track record of building successful products, influencing cross-functional stakeholders, and driving adoption at scale, we'd love to hear from you.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: Perm

Specialism: Tech & transformation

Focus: Project Manager

Industry: FMCG

Salary: Negotiable

Workplace Type: On-site

Experience Level: Mid Management

Language: English - Professional working

Location: Jakarta

Job Reference: 1D7CCN-C47C46E8

Date posted: 8 October 2026

Consultant: Nathalia Christine