Promotor Manager (Financial Services)

Keywords: promoter management, commercial acumen, sales growth, team leadership, demand generation, stakeholder engagement, cross-functional collaboration, data-driven reporting, market expansion, process-oriented

A leading financial services provider is seeking a Promoter Manager to play a pivotal role in shaping and executing a nationwide demand generation strategy. This is an exceptional opportunity for you to combine strategic oversight with hands-on execution, ensuring that promoter initiatives are not only aligned with ambitious sales goals but also foster meaningful customer engagement and sustainable business growth. As the Promoter Manager, you will be at the forefront of building and nurturing relationships with promoter agencies and team leaders, setting performance targets, and collaborating across departments to launch new partners and stores. Reporting directly to the Head of Commercial, you will have the unique chance to help build a supportive local commercial team environment while leveraging your expertise in product and commercial operations to accelerate organisational growth. The organisation values flexibility, inclusivity, and professional development, offering you the platform to make a significant impact on both your career trajectory and the company’s success.

• Shape and execute a nationwide demand generation strategy that directly impacts sales growth and customer engagement across Indonesia, working closely with cross-functional teams for integrated campaign launches.
• Take ownership of managing promoter agencies and team leaders, providing guidance, support, and regular performance reviews to ensure alignment with brand values and operational standards.
• Enjoy the opportunity to build a collaborative local commercial team environment while developing your own career as a sales professional and manager within a forward-thinking financial services organisation.

What you'll do:

In this Promoter Manager Financial Services position, you will be entrusted with driving the success of nationwide demand generation efforts by managing relationships with promoter agencies and team leaders. Your day-to-day responsibilities will involve developing strategic deployment plans for promoters, conducting regular performance reviews, collaborating across departments for integrated campaign planning, preparing insightful reports on initiative effectiveness, presenting findings to senior stakeholders, supporting fraud prevention efforts through training programmes, coordinating resources for new store launches, ensuring compliance with SLAs through diligent process management, and fostering an inclusive team culture. Success in this role will require you to balance strategic thinking with practical execution while consistently championing best practices in communication, collaboration, data analysis, and stakeholder engagement.

• Oversee relationships with promoter agencies by providing ongoing guidance, support, and feedback to ensure all activities are consistent with brand values and operational standards.
• Develop comprehensive deployment strategies for promoters that include detailed forecasts, clear goals, and actionable plans designed to achieve targeted revenue growth and market penetration throughout the assigned region.
• Conduct weekly reviews of performance targets for promoter teams, identifying challenges early on and adjusting strategies as needed to maintain alignment with overall sales objectives.
• Collaborate closely with marketing leaders, finance professionals, and sales colleagues to create integrated marketing plans that are fully resourced and aligned with broader business goals.
• Prepare regular reports detailing the effectiveness of promoter initiatives, including in-depth ROI analysis, campaign performance metrics, and well-founded recommendations for future improvements.
• Present findings from campaign analyses to senior management and key stakeholders in a clear, data-driven manner that supports informed decision-making.
• Work alongside fraud prevention teams to deliver training sessions aimed at curbing fraudulent activity in stores, thereby supporting healthy business growth.
• Support the launch of new partners and stores by coordinating promoter resources effectively to maximise impact from day one.
• Ensure all promotional activities comply with robust service level agreements (SLAs) while maintaining meticulous attention to process detail.
• Foster an inclusive team culture that encourages knowledge sharing, continuous improvement, and mutual support among all members.

What you bring:

To excel as a Promoter Manager Financial Services candidate will bring extensive experience managing large-scale promoter agency relationships within fast-evolving industries such as financial services or retail. Your proven ability to lead field teams—while maintaining open lines of communication with executive stakeholders—will be complemented by fluency in both English and Indonesian. You should feel comfortable navigating digital tools ranging from Google Suite applications through advanced CRM systems like Zoho or Zendesk. A bachelor’s degree or equivalent demonstrates your commitment to learning; meanwhile your attention to detail ensures compliance with rigorous SLAs. Most importantly you will thrive when collaborating across functions—marketing finance sales—and enjoy nurturing talent within an inclusive team environment dedicated to shared success.

• Demonstrated alignment with organisational principles and culture through previous experience in similar environments where shared values drive collective success.
• Proven track record spanning over five years in closing deals with promoter agencies capable of deploying large-scale teams (500+ promoters/brand ambassadors/sales representatives/sales associates), ideally within financial institutions or related sectors.
• Professional background leading field-based teams as well as training groups while reporting outcomes directly to executive leadership using a data-driven approach.
• Exceptional communication skills in both English and Indonesian that enable you to engage empathetically with stakeholders at every level of the organisation.
• Willingness to work on-site in Jakarta as part of a committed local team focused on achieving shared commercial objectives.
• Comfortable utilising Google Suite (Sheets, Docs, Slides), CRM platforms (such as Zoho & Zendesk), communication tools (Slack), data analytics software, and project management systems (Hex & Jira) for daily operations.
• Bachelor’s degree or equivalent qualification demonstrating your commitment to personal development and academic achievement.
• Genuine interest in advancing your career as both a sales professional and people manager within a supportive environment that values learning opportunities.
• Meticulous attention to detail combined with process orientation gained from working under robust SLAs in previous roles where accuracy was paramount.
• Previous technical experience is considered advantageous but not essential if you bring strong interpersonal skills.

What sets this company apart:

This organisation stands out as an industry leader committed not only to commercial excellence but also to creating an inclusive workplace where every individual can flourish. By joining their team you become part of a community that values collaboration knowledge sharing mutual respect—and above all—a genuine passion for delivering outstanding results together. The company offers flexible working opportunities tailored around employee needs generous pension contributions ongoing training opportunities designed for professional growth plus access to knowledgeable mentors who support your journey every step of the way. Their supportive leadership style ensures everyone feels heard valued empowered—making it an ideal place for those who want their contributions recognised while enjoying long-term career progression within financial services.

What's next:

If you are ready to take the next step in your career journey by making a real difference within a collaborative high-impact environment we encourage you to apply now!

Apply today by clicking on the link provided—your future as a Promoter Manager Financial Services awaits!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.