Head of IT (F&B retail)

a senior role as Head of IT has just become available in a Leading and well-backed F&B retail company .

HEAD OF INFORMATION TECHNOLOGY

Salary: Competitive and based on experience
Location: Jakarta

Keywords: collaborative, dependable, supportive leadership, inclusive, flexible working opportunities, training opportunities, knowledgeable, generous pensions contributions

A leading food and beverage retail chain in Jakarta is seeking a Head of Information Technology to oversee and nurture their IT infrastructure. This role offers you the opportunity to shape the technological backbone of a thriving retail network, ensuring seamless operations across multiple outlets. You will be joining an organisation that values collaboration, inclusivity, and professional growth, providing flexible working opportunities and ongoing training to help you develop your skills further. If you are passionate about supporting teams and creating dependable systems that drive business success, this position will allow you to make a meaningful impact while enjoying a supportive workplace culture.

* Join a prominent food and beverage retail chain in Jakarta with a commitment to inclusive and collaborative work environments, where your expertise will directly influence operational excellence.
* Enjoy flexible working opportunities and access to continuous training programmes designed to enhance your knowledge and support your professional development within the IT field.
* Be part of a team that values supportive leadership, generous pension contributions, and a nurturing atmosphere, empowering you to grow both personally and professionally as you manage critical IT infrastructure.

What you'll do:

As Head of Information Technology, you will play a pivotal role in shaping the digital landscape of a well-established food and beverage retail chain in Jakarta. Your day-to-day responsibilities will involve overseeing complex IT systems that support store operations, collaborating with various departments to ensure technology aligns seamlessly with business goals, and developing strategies that enhance reliability across all outlets. You will lead projects aimed at improving infrastructure efficiency while maintaining strict data security standards. By mentoring your team members and encouraging knowledge sharing, you will foster an environment where everyone feels supported in their professional journey. Your ability to monitor system performance proactively and respond swiftly to any issues will be crucial in maintaining uninterrupted service for customers. Additionally, you will engage with external partners to bring innovative yet practical solutions into the organisation. Regular communication with senior management will keep them informed about IT developments and future plans. Success in this role requires not only technical expertise but also strong interpersonal skills that enable you to build trust across teams.

* Oversee the entire IT infrastructure for the food and beverage retail chain, ensuring all systems operate efficiently across multiple store locations.
* Collaborate closely with cross-functional teams including operations, finance, and marketing to align technology solutions with business objectives.
* Develop and implement robust IT strategies that support the unique needs of the food and beverage retail environment, focusing on reliability and scalability.
* Manage IT projects from conception through execution, coordinating resources and timelines to deliver successful outcomes for the business.
* Ensure data security and compliance with relevant regulations by establishing policies and procedures that protect sensitive information throughout the organisation.
* Provide guidance and mentorship to IT staff, fostering a culture of teamwork, knowledge sharing, and professional growth within the department.
* Monitor system performance proactively, identifying areas for improvement and implementing upgrades or enhancements as needed.
* Work with external vendors and partners to source technology solutions that meet operational requirements while maintaining cost-effectiveness.
* Respond promptly to technical issues or outages, coordinating resolution efforts to minimise disruption to retail operations.
* Prepare regular reports for senior management detailing IT performance metrics, project progress, and recommendations for future improvements.

What you bring:

The ideal candidate for Head of Information Technology brings extensive experience managing complex IT infrastructures specifically within food and beverage retail chains. Your background enables you to understand the unique challenges faced by this sector—from high-volume transactions at point-of-sale systems to stringent data security requirements. You possess strong collaborative abilities that allow you to connect easily with colleagues across departments; your interpersonal skills foster trust among team members who depend on your guidance. Project management is second nature: you coordinate resources efficiently while keeping projects on track toward successful completion. Your approach is always considerate—whether mentoring junior staff or communicating updates clearly with senior leaders. You are knowledgeable about regulatory compliance issues affecting retail businesses; your attention ensures sensitive customer data remains protected at all times. When technical problems arise unexpectedly, your responsiveness minimises downtime so operations continue smoothly. You actively seek out training opportunities because you value continuous improvement both for yourself and those around you. Sourcing new technologies from external partners is another area where your expertise shines; you balance cost-effectiveness against operational needs without sacrificing quality.

* Proven experience managing IT infrastructure within a food and beverage retail chain environment is essential for understanding operational complexities.
* Strong collaborative skills demonstrated by working effectively with cross-functional teams such as operations, finance, marketing, and external partners.
* Comprehensive knowledge of data security protocols and regulatory compliance relevant to retail businesses ensures safe handling of sensitive information.
* Excellent project management abilities including resource coordination, timeline management, and delivery of successful outcomes for large-scale initiatives.
* Ability to mentor IT staff by fostering teamwork, sharing knowledge generously, and supporting professional development within the department.
* Experience monitoring system performance proactively with a keen eye for identifying areas requiring improvement or enhancement.
* Effective communication skills for preparing detailed reports on IT performance metrics as well as presenting recommendations clearly to senior management.
* Familiarity with sourcing technology solutions from external vendors while maintaining cost-effectiveness without compromising quality or reliability.
* Responsiveness in addressing technical issues or outages quickly so as to minimise disruption across multiple store locations.
* Commitment to continuous learning through participation in training opportunities that keep skills current within an evolving industry.

What sets this company apart:

This organisation stands out as one of Jakarta’s most respected food and beverage retail chains thanks to its unwavering commitment to employee wellbeing and professional development. The company fosters an inclusive culture where every team member’s contribution is valued—regardless of background or experience level—and encourages open communication across all departments. Flexible working arrangements are available so employees can maintain a healthy work-life balance while pursuing their career ambitions. Generous pension contributions reflect the company’s dedication to long-term financial security for its workforce. Training programmes are regularly offered so staff can expand their knowledge base in line with industry trends; this investment in people ensures everyone has access to growth opportunities regardless of their current role. Supportive leadership creates an environment where individuals feel empowered rather than pressured; managers provide guidance gently while nurturing talent at every stage of development. The company’s reputation for dependability extends beyond its products—it is known for being a trustworthy employer whose values centre around compassion, cooperation, loyalty, modesty, kindness, empathy, sensitivity, warmth, enthusiasm for learning together as a team.

What's next:

If you are ready to take on a rewarding challenge where your expertise will make a real difference in Jakarta’s vibrant food and beverage sector, we encourage you to apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.