GM IT - F&B Retail

a Senior role as GM IT in a well-established F&B industry has just become available in Jakarta, Indonesia.

GENERAL MANAGER INFORMATION TECHNOLOGY

Salary: Competitive and based on experience
Location: Jakarta

Keywords: collaborative, dependable, supportive leadership, flexible working opportunities, training opportunities, inclusive

An exciting opportunity has arisen for an experienced General Manager Information Technology to join a well-established and respected organisation based in Jakarta. This role offers you the chance to shape the future of technology within a thriving business, where your expertise will directly influence operational excellence and digital transformation. You will be empowered to foster a collaborative environment, lead a knowledgeable team, and drive impactful IT strategies that support both immediate business needs and long-term growth. The organisation is committed to providing flexible working opportunities, generous training programmes, and a supportive leadership culture that values inclusivity and professional development. If you are passionate about nurturing talent, building dependable systems, and connecting people through technology, this is the perfect next step in your career.

* Play a pivotal role in shaping the IT vision and strategy for a leading organisation in Jakarta, ensuring technology supports business goals and enhances customer experience.
* Benefit from flexible working opportunities and ongoing training programmes designed to help you grow your skills and advance your career in a supportive environment.
* Join a workplace that values inclusivity, collaboration, and knowledge-sharing, where your contributions are recognised and your ideas can make a real difference.

What you'll do:

As General Manager Information Technology, you will play an instrumental role in guiding the organisation’s technological direction while supporting its mission through effective leadership. Your day-to-day activities will involve close collaboration with various departments to identify their unique requirements and deliver tailored IT solutions that drive efficiency. You will be responsible for overseeing the entire IT function—from infrastructure management to cybersecurity—ensuring every aspect operates smoothly. By nurturing your team’s talents through regular training opportunities and fostering an inclusive atmosphere where everyone feels valued, you will help create an environment where innovation thrives. Your ability to manage resources wisely while keeping user needs at the forefront will be key to your success in this position. Ultimately, your efforts will contribute significantly to the organisation’s continued growth by ensuring its technology landscape remains robust, secure, and responsive.

* Develop and implement comprehensive IT strategies that align with organisational objectives while fostering an inclusive and collaborative team culture.
* Oversee all aspects of IT operations including infrastructure management, application development, cybersecurity, data governance, and user support to ensure seamless service delivery.
* Lead, mentor, and nurture a diverse team of IT professionals by promoting knowledge-sharing, continuous learning, and personal growth within the department.
* Establish strong relationships with internal stakeholders to understand their needs and deliver technology solutions that enhance productivity and efficiency across all business units.
* Manage budgets responsibly by planning resource allocation effectively and ensuring cost-efficient use of technology investments without compromising quality or security.
* Drive digital transformation initiatives by identifying emerging technologies that can improve operational processes while maintaining sensitivity to user experience and accessibility.
* Ensure compliance with relevant regulations, industry standards, and best practices related to information security, privacy, and data protection.
* Collaborate closely with external partners, vendors, and consultants to source reliable solutions that support organisational goals while maintaining high standards of service delivery.
* Monitor system performance proactively by implementing robust monitoring tools and responding promptly to incidents or outages with empathy towards affected users.
* Champion a culture of continuous improvement by encouraging feedback from team members and end-users to refine processes and enhance overall IT service quality.

What you bring:

The ideal candidate for General Manager Information Technology brings extensive experience from previous senior-level roles where they have shaped strategic direction for IT functions within large organisations. Your background should include hands-on involvement in digital transformation projects as well as deep familiarity with modern technologies such as cloud platforms or advanced analytics tools. You are known for your empathetic leadership style—one that encourages collaboration among colleagues from diverse backgrounds—and your dedication to nurturing talent through ongoing training opportunities. Your ability to communicate complex ideas simply ensures everyone feels included regardless of their technical expertise. In addition to technical proficiency, you possess strong financial management skills which enable you to allocate resources efficiently while upholding high standards of service delivery. Above all else, your passion for creating dependable systems that connect people sets you apart as someone who truly understands the value of technology in today’s interconnected world.

* Extensive experience in senior IT management roles with proven ability to develop strategic plans that support organisational objectives while fostering teamwork.
* Demonstrated track record of successfully leading diverse teams in complex environments by promoting knowledge-sharing and professional development among staff members.
* Strong understanding of current trends in information technology including cloud computing, cybersecurity frameworks, data analytics, enterprise applications, and digital transformation initiatives.
* Excellent interpersonal skills with the ability to build trust-based relationships across all levels of the organisation as well as with external partners or vendors.
* Proven capability in managing large-scale projects from conception through implementation while balancing competing priorities sensitively.
* Comprehensive knowledge of regulatory requirements related to information security (such as ISO 27001 or GDPR) coupled with practical experience implementing compliance measures.
* Exceptional problem-solving abilities combined with a considerate approach when addressing technical challenges or user concerns within the workplace.
* Experience developing budgets for IT departments along with sound financial acumen for resource planning and cost control without sacrificing service quality.
* Outstanding communication skills enabling you to explain complex technical concepts clearly to non-technical audiences while encouraging open dialogue within teams.
* A commitment to continuous learning demonstrated by participation in relevant training programmes or industry certifications such as PMP or CISSP.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every individual is encouraged to share their ideas openly. Employees benefit from flexible working arrangements designed to promote work-life balance alongside access to generous training opportunities that support both personal growth and professional advancement. The company’s leadership is renowned for being approachable and supportive—always ready to listen or provide guidance when needed—which creates an environment where everyone feels valued. With a focus on collaboration rather than hierarchy, employees are empowered not only to contribute but also to learn from one another continuously. The company’s reputation for dependability extends beyond its products or services; it is reflected daily in how staff members treat each other—with kindness, respect, and genuine care for collective success. Joining this team means becoming part of a network built on trust where your contributions matter just as much as those around you.

What's next:

If you are ready to take on this rewarding challenge as General Manager Information Technology in Jakarta—and want your work to have real impact—this is your moment!

Apply today by clicking on the link provided; we look forward to connecting with you soon.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.