Senior Platform Engineer - Remote

A Japan leading hospitality technology provider is seeking a Senior Platform Engineer to join their international team in Jakarta.

Senior Platform Engineer

Salary: Competitive and based on experience

Location: Jakarta

Keywords: collaborative, platform-builder mentality, developer experience, self-serve platform, mentoring, reliable, observability, supportive leadership, inclusive team, knowledgeable

A leading hospitality technology provider is seeking a Senior Platform Engineer to join their international team in Jakarta. This role offers the unique opportunity to shape the future of hotel booking platforms across Asia, empowering hotels to regain control over their guest experience and business health. The organisation combines the agility of a startup with the stability and reach of an established enterprise, providing a supportive environment where your work will have direct impact on both internal teams and external customers. You will collaborate closely with engineers and founders, contributing to a flat structure that values open communication, shared knowledge, and inclusive decision-making. Flexible working opportunities, exposure to diverse cultures, and the chance to influence technical direction make this position ideal for those who thrive in communal, growth-oriented settings.

• Work within a financially stable, profitable company serving hotels across Asia, ensuring your contributions are valued and impactful.
• Enjoy a flat organisational structure with only one management layer between engineers and leadership, fostering open dialogue and collaborative problem-solving.
• Benefit from flexible working opportunities, an international team environment, and direct access to founders for guidance and support.

What you'll do:

As a Senior Platform Engineer based in Jakarta, you will play a pivotal role in redefining how internal teams interact with infrastructure. Your day-to-day responsibilities will centre around building composable abstractions that empower engineers to launch services quickly without being bogged down by operational complexity. By treating fellow engineers as customers and prioritising their experience, you will help create tools that are genuinely adopted rather than circumvented. You will be deeply involved in architectural discussions about foundational technologies such as EKS and observability stacks while also helping set standards for reliability and operational excellence. Mentoring others is integral to this role; your guidance will elevate technical decisions across teams. Supporting stateful workloads in production environments requires careful attention to security and cost efficiency. Incident response duties ensure continuous improvement of platform robustness. Ultimately, your success as a Senior Platform Engineer will be measured by how seamlessly engineers can build on the platform you help create—making their journey from idea to production feel effortless.

• Collaborate with the Platform team to transform existing infrastructure into a self-serve platform that enables engineers to deploy services rapidly using high-level abstractions such as Terraform modules and reusable CI/CD components.
• Engage with internal engineering teams as your primary customers, actively listening to their needs and designing developer-friendly abstractions that streamline workflows and reduce friction.
• Participate in strategic decisions regarding platform architecture, including evaluating foundational technologies like EKS and shaping the observability stack for end-to-end visibility.
• Contribute to defining the buy-vs-build-vs-host strategy by assessing where managed services can save time versus areas requiring custom ownership for optimal performance.
• Establish standards for reliability, observability, and foster a "you build it, you run it" culture that supports robust service delivery across the platform.
• Partner with engineers throughout the company during migration from monolithic systems to service-oriented architecture, ensuring seamless integration and readiness for new services.
• Mentor colleagues by reviewing code, sharing best practices, and influencing technical decisions that will guide platform development for years to come.
• Support stateful workloads in production environments including RDS, Aurora, Elasticache, MySQL, MongoDB, Redis, and Elasticsearch while maintaining cost awareness in design choices.
• Implement secure networking solutions at scale by designing IAM policies, managing secrets, enabling service-to-service authentication, and safeguarding supply chains.
• Respond effectively to incidents through participation in on-call rotations and post-mortem analysis to continuously improve platform resilience.

What you bring:

The ideal candidate for the Senior Platform Engineer role brings substantial experience building developer platforms or tooling within cloud-native environments. Your deep understanding of Kubernetes operations on EKS allows you to manage complex networking setups while ensuring robust security through IAM policies. Advanced skills in Terraform enable you to craft reusable modules that simplify infrastructure provisioning; similarly strong abilities in CI/CD pipeline design ensure efficient deployment processes. You are well-versed in AWS’s suite of services relevant to scalable platforms—VPCs for network isolation, RDS for database management—and possess practical knowledge of observability tools like Grafana or Prometheus. Your approach emphasises secure architecture suitable for multi-service deployments while maintaining cost-effective solutions. Experience supporting stateful workloads ensures reliable data persistence under real-world conditions. You excel at incident response procedures—participating actively in on-call rotations—and use post-mortem analyses as learning opportunities. As a mentor within the team you define actionable project goals while guiding technical direction collaboratively. Your communication skills foster understanding across diverse audiences; bonus points if you speak Japanese or hold relevant certifications.

• Experience building internal platforms or developer tooling with a proven instinct for designing abstractions that teams readily adopt.
• Deep expertise operating Kubernetes clusters on EKS including networking configuration, RBAC management, autoscaling strategies, controllers implementation, and production-grade operations.
• Advanced proficiency in Terraform with hands-on experience writing reusable modules; similar depth in CI/CD pipeline design using tools such as DroneCI, ArgoCD or GitHub Actions.
• Comprehensive knowledge of AWS’s EKS ecosystem including IAM setup, VPC design, RDS management, networking principles; familiarity with GCP is advantageous but not essential.
• Demonstrated skill in observability practices covering logging, metrics collection, tracing methodologies; familiarity with industry-standard tools like Grafana, Prometheus or OpenTelemetry is highly valued.
• Ability to architect secure networking solutions suitable for multi-service platforms including IAM policy design, secret management protocols, service-to-service authentication mechanisms and supply chain protection.
• Comfort supporting stateful workloads in production environments such as RDS/Aurora/Elasticache/MySQL/MongoDB/Redis/Elasticsearch while maintaining operational cost awareness.
• Practical experience handling incident response processes including participation in on-call rotations and conducting thorough post-mortems for continuous improvement.
• Proficiency mentoring other engineers by defining clear tasks/deliverables for projects and positively influencing technical decisions across multiple teams.
• Excellent written and verbal communication skills in English enabling clear articulation of complex concepts to both technical/non-technical audiences; adept at giving/receiving constructive feedback.
• Bonus: Proficiency in Japanese language or possession of professional certifications (e.g., AWS Certified DevOps Engineer or Certified SysOps Administrator) is highly regarded.

What sets this company apart:

This organisation stands out by offering hotels across Asia innovative tools that allow them to reclaim control over their booking platforms—enabling better rates for guests while preserving business health for hoteliers. Unlike traditional models that burden hotels with high commissions and forced price reductions leading to compromised guest experiences, this company provides revenue-generating products resulting in consistent growth and low customer churn. The workplace blends startup agility with enterprise stability: financial security means no worries about runway or layoffs; yet the flat structure ensures every engineer has direct access to leadership without bureaucratic barriers. The international team operates primarily in English but welcomes diverse backgrounds—creating an inclusive environment where collaboration thrives. Employees enjoy flexible working arrangements tailored to individual needs alongside opportunities for personal growth through mentorship from experienced founders. The focus on impactful work means your contributions directly shape both product evolution and customer satisfaction—making this an exceptional place for those seeking meaningful challenges within a supportive community.

What's next:

If you are ready to make a lasting impact on hotel technology while collaborating with talented peers in Jakarta’s vibrant tech scene—this is your moment!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.