Solution Engineer (AI Applied)

A global enterprise AI platform is seeking a Forward Deployed Engineer to join their Jakarta team.

Solution Engineer - Forward Deployed (AI)

Salary: Competitive and based on experience

Location: Jakarta

Keywords: collaborative, dependable, supportive leadership, inclusive, flexible working opportunities, training opportunities, knowledgeable, growth leadership, interpersonal skills, empathetic

This role offers you the unique opportunity to blend technical expertise with interpersonal skills, as you will be responsible for both building advanced AI solutions and engaging directly with clients to understand their requirements. You will play a pivotal part in expanding operations into Indonesia, ensuring compliance with local regulations, and delivering tailored products for financial services, clinics, and laboratories. If you are passionate about technology and enjoy connecting with people, this position provides an exciting chance to make a meaningful impact within a supportive and inclusive environment that values flexible working opportunities and ongoing training.

• You will have the chance to work closely with clients, translating their needs into bespoke AI solutions that drive real business outcomes across multiple sectors including finance and healthcare.
• This role offers flexibility in working arrangements and access to continuous training opportunities, empowering you to grow your skills while contributing to the expansion of the company’s presence in Indonesia.
• You will be part of a knowledgeable team committed to supporting each other’s growth, fostering an inclusive culture where your ideas and contributions are valued.

What you'll do:

As a Forward Deployed Engineer based in Jakarta, you will immerse yourself in both technical development and client engagement. Your day-to-day activities will involve meeting with clients to discuss their specific needs, translating those conversations into actionable plans for customising AI solutions. You will oversee the integration of these products within financial institutions as well as clinics and laboratories, ensuring every solution complies with Indonesian regulations. Success in this role requires you to build strong connections with clients, collaborate effectively with internal teams, and contribute valuable feedback to product development. You will also play a key role in supporting the company’s strategic expansion into Indonesia by identifying new opportunities and nurturing relationships that drive growth. Throughout your journey, you’ll benefit from flexible working arrangements and ongoing training designed to help you thrive in a supportive environment focused on teamwork and shared success.

• Engage directly with clients to gather detailed requirements and ensure their needs are fully understood before designing customised AI solutions.
• Develop and tailor AI products specifically for financial services clients, while also adapting solutions for clinics and laboratories as required.
• Lead the integration of AI systems in compliance with Indonesian regulations, ensuring all products meet local standards and legal requirements.
• Collaborate with cross-functional teams to deliver end-to-end business process solutions that address client challenges from inception through deployment.
• Support the company’s expansion into the Indonesian market by identifying opportunities for growth and establishing strong relationships with key stakeholders.
• Provide ongoing technical support and guidance to clients throughout the implementation process, ensuring seamless adoption of AI technologies.
• Work closely with local deployment teams to coordinate project timelines, resource allocation, and delivery milestones.
• Contribute to product development by sharing insights gained from client interactions, helping refine features and improve user experience.
• Maintain thorough documentation of client requirements, integration processes, and regulatory compliance measures for internal reference.
• Participate in knowledge-sharing sessions within the team to foster collaborative learning and enhance overall expertise.

What you bring:

The ideal Forward Deployed Engineer brings a blend of technical proficiency and interpersonal sensitivity. Your background includes hands-on experience developing tailored technology solutions for enterprise-level organisations—preferably within finance or healthcare—and navigating regulatory landscapes specific to Indonesia. You excel at building rapport with clients through empathetic communication, ensuring their needs are accurately captured before translating them into effective AI products. Your dependability shines through your consistent project delivery and willingness to support teammates whenever needed. You value collaboration over competition, participating actively in knowledge-sharing initiatives that strengthen communal learning. Your keen attention to detail guarantees comprehensive documentation of every step taken during integration processes. Above all, your enthusiasm for personal growth drives you to embrace training opportunities that keep your skills sharp while contributing positively within an inclusive team environment.

• Your excellent interpersonal skills enable you to connect empathetically with clients, understanding their unique requirements and building trust throughout the project lifecycle.
• You bring proven experience in developing customised technology solutions for enterprise clients, ideally within financial services or healthcare sectors.
• Your knowledge of regulatory compliance ensures that all integrations meet local standards in Indonesia without compromising on quality or functionality.
• You demonstrate dependability by consistently delivering projects on time while maintaining open communication with both clients and colleagues.
• Your collaborative approach allows you to work seamlessly within cross-functional teams, sharing insights and supporting others’ growth.
• You possess strong analytical abilities that help translate complex client needs into practical technical solutions.
• Your commitment to ongoing learning means you actively seek out training opportunities to stay current with industry trends and best practices.
• You are sensitive to cultural nuances when engaging with diverse stakeholders across different markets.
• Your attention to detail ensures thorough documentation of requirements, processes, and compliance measures for future reference.
• You show enthusiasm for contributing ideas during knowledge-sharing sessions that enhance collective expertise.

What sets this company apart:

This organisation stands out as a global leader in enterprise AI platforms dedicated to accelerating adoption among critical businesses worldwide. Operating across more than 35 markets, they empower enterprises by deploying unified intelligence layers capable of solving end-to-end business processes regardless of complexity or starting point. Their commitment extends beyond technology; they invest heavily in local deployment teams who provide hands-on support tailored to each market’s unique needs—including Indonesia. Backed by renowned investors such as Index Ventures, Insight Partners, IVP, and Bessemer Venture Partners, this company offers stability alongside innovation. Employees benefit from flexible working arrangements designed around individual preferences as well as robust training programmes that encourage continuous professional development. The culture is deeply inclusive: every voice matters here—whether sharing ideas during team sessions or collaborating on challenging projects—ensuring everyone feels supported as they grow together toward shared goals.

What's next:

If you’re ready to combine your technical talents with your passion for connecting with people—and want to help shape the future of AI adoption in Indonesia—this is your moment!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.