Sales Manager (Health Ingridients)

A leading organisation in the health ingredients sector is seeking a Sales Manager (Health Ingridients) to drive growth and nurture client relationships across Jakarta and Southeast Asia.

Sales Manager (Health Ingridients)

Salary: Competitive and based on experience

Location: Jakarta

Keywords: collaborative, customer-focused, inclusive relationships, supportive leadership, dependable, knowledgeable, flexible working opportunities, training opportunities, generous pensions contributions

This role offers you the opportunity to develop sales of consumer health and ingredient products, introduce innovative solutions to customers, and play a pivotal part in expanding market presence. You will be empowered to build strong, interdependent connections with key stakeholders, ensuring customer satisfaction and brand visibility. The company values your commitment to teamwork, provides flexible working opportunities, and supports your professional development through ongoing training. If you are passionate about making a positive impact in the health industry and thrive in an environment that encourages collaboration and knowledge sharing, this is the perfect opportunity for you.

• You will have the chance to work closely with cross-functional teams including Sales, Production, and Customer Service, fostering a supportive network that enhances business outcomes.
• The organisation prioritises employee growth by offering extensive training opportunities and flexible working arrangements, allowing you to balance your career ambitions with personal commitments.
• Your role will be instrumental in shaping the territory’s success by introducing new products, negotiating contracts, and ensuring total customer satisfaction through dependable service.

What you'll do:

As a Sales Manager (Health Ingridients), you will be responsible for driving sales growth within your assigned territory by building collaborative relationships with clients across multiple departments. Your day-to-day activities will involve visiting customers to understand their needs, resolving issues with empathy, introducing new health ingredient products, and representing the organisation at industry events. You will provide valuable market insights to internal teams while managing budgets responsibly. Success in this role requires you to maintain high standards of customer satisfaction through efficient order processing and proactive communication. By nurturing connections with stakeholders in Sales, Production, and Customer Service, you will contribute significantly to the overall success of the business unit. Your ability to plan strategic plant visits and engage prospects will further strengthen your position as a trusted partner in the health ingredients sector.

• Make regular prospect and customer visits to solicit orders, secure commitments, and negotiate contracts that support business objectives.
• Resolve customer complaints efficiently while achieving targeted sales goals and providing timely written reports on each visit.
• Provide insightful market feedback to management and team members regarding competitive activities such as pricing strategies, product launches, and changes within sales forces.
• Introduce capsule dosage forms to potential users by engaging R&D and Marketing groups with support from Business Development, Marketing, and Sales teams.
• Represent the organisation at trade shows and conventions to enhance marketing efforts and strengthen brand presence within the industry.
• Forecast customer needs for capsules accurately to inform management decisions and optimise supply chain planning.
• Develop multi-departmental contacts at key customer organisations to foster inclusive relationships across various levels.
• Engage targeted customers and prospects periodically to solidify business relationships and ensure long-term loyalty.
• Manage territory operations within agreed budget controls to maximise performance while maintaining quality standards.
• Ensure total customer satisfaction by processing orders, addressing complaints promptly, and responding effectively to requests for information.
• Plan, organise, and implement customer plant visits that promote mutually advantageous partnerships.

What you bring:

In the Sales Manager (Health Ingridients) role, your proven track record in business-to-business sales will enable you to connect empathetically with clients from various departments such as Purchasing, Production, R&D, Marketing, and Quality. Your educational background in business or life sciences provides a comprehensive understanding of both commercial drivers and technical requirements within the health ingredients sector. You bring strong organisational skills that allow you to manage multiple priorities simultaneously while maintaining high standards of service. Your experience presenting ideas confidently yet considerately ensures effective communication across all levels. As someone who thrives on collaboration and values inter-personal relationships, you are adept at leading team-based selling approaches that foster communal success. Your willingness to travel demonstrates flexibility in meeting client needs wherever they arise. With fluency in English, you are well-equipped to engage inclusively with colleagues and customers alike. Your patience under pressure makes you a reliable partner who consistently delivers results through shared effort.

• Bachelor’s degree in business, life sciences or technical discipline is required for this role as it ensures a solid foundation for understanding both commercial and scientific aspects of health ingredients.
• Significant experience in business-to-business sales is strongly preferred as it demonstrates your capability to manage complex negotiations with Purchasing, Production, R&D, Marketing, and Quality departments.
• Experience within a related industry is highly desirable as it equips you with relevant market knowledge that can be leveraged for successful sales strategies.
• Ability to multi-task effectively while managing resources is essential for maximising territory performance without compromising quality or customer satisfaction.
• Proven experience delivering presentations to both external clients and internal stakeholders showcases your interpersonal effectiveness and communication skills.
• Capability to make on-the-spot sales decisions during negotiations reflects your agility in adapting structured approaches based on real-time learnings from work experiences.
• Demonstrated ability to lead team selling initiatives among Account Solutions Representatives and Field Service Engineers highlights your supportive leadership style.
• Interpersonal effectiveness combined with patience is crucial for handling all aspects of external and internal customer interactions while being a dependable team player.
• Willingness to travel domestically up to 50% (with occasional international trips) ensures you can meet clients face-to-face when needed for relationship-building activities.
• Business fluent English language skills are mandatory so you can communicate clearly across diverse stakeholder groups.

What sets this company apart:

This organisation stands out as a leader in the health ingredients sector due to its unwavering commitment to employee development and workplace flexibility. Employees benefit from generous pension contributions that support long-term financial security alongside flexible working opportunities designed for work-life balance. The company fosters an inclusive culture where collaboration is encouraged across all departments—Sales, Production, Customer Service—ensuring every team member feels valued. Training programmes are regularly offered so employees can expand their knowledge base while advancing their careers within a supportive environment. The leadership team is dedicated to nurturing talent through constructive feedback mechanisms that promote professional growth. By prioritising total customer satisfaction alongside employee wellbeing, this organisation creates an atmosphere where everyone can thrive together. Its reputation for dependability stems from consistent delivery of high-quality products backed by knowledgeable staff who share a passion for improving health outcomes worldwide.

What's next:

If you are ready to take your career forward by joining an organisation that values collaboration, knowledge sharing, and professional growth in the health ingredients sector—apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.