GM Sales & Operations (Logistics)

An established logistics solutions provider with a robust nationwide presence is seeking a General Manager – Sales and Operations to lead its transport and freight business in Jakarta. This pivotal role offers you the opportunity to drive commercial growth, operational efficiency, and customer satisfaction across multiple industries.

What you'll do:
As General Manager – Sales and Operations (Transport and Freight), you will play a central role in driving both commercial success and operational excellence within the organisation. Your day-to-day responsibilities will involve developing strategic plans that support revenue growth while maintaining high standards of service delivery. You will lead cross-functional teams—ensuring alignment between sales initiatives and operational execution—and build lasting relationships with customers across multiple industries.

• Develop comprehensive business strategies that align with organisational goals to achieve revenue targets, profitability objectives, and operational milestones.
• Lead both commercial and operations teams by fostering alignment between business development initiatives and seamless service execution.
• Drive sustainable business growth by acquiring new customers while nurturing existing key accounts through thoughtful relationship management.
• Build enduring partnerships with strategic customers from various industries by providing tailored solutions and attentive support.
• Oversee transportation and freight operations to ensure consistent service quality, cost efficiency, and timely delivery of goods.
• Monitor operational KPIs closely and implement continuous improvement initiatives designed to enhance productivity as well as customer satisfaction.
• Formulate pricing strategies, negotiate contracts, and prepare commercial proposals that meet the needs of key clients while supporting organisational goals.
• Manage branch or business unit financials including P&L oversight, budgeting processes, forecasting activities, and overall financial performance.
• Collaborate effectively with internal stakeholders such as operations, finance, customer service, procurement, and fleet management to ensure smooth execution of projects.
• Identify emerging market trends, analyse competitor activities, and pursue new business opportunities that strengthen the company’s market position.
• Coach, mentor, and develop high-performing sales and operations teams while cultivating a collaborative culture focused on achieving shared objectives.
• Ensure compliance with company policies as well as safety standards and industry regulations throughout all aspects of the operation.

What you bring:

To excel as General Manager – Sales and Operations (Transport & Freight), you bring extensive experience from the logistics sector—ideally spanning transportation services, freight forwarding operations or integrated supply chain solutions. Your background includes leading both commercial teams responsible for business development as well as operational units tasked with service delivery.

• Bachelor’s Degree in Business, Supply Chain Management, Logistics, Engineering or related discipline is required for this position.
• A minimum of 10 years’ experience in logistics, transportation, freight forwarding or supply chain management—with at least 5 years spent in a leadership capacity—is essential.
• Proven track record managing both commercial functions (sales/business development) as well as operational functions within a logistics environment is highly valued.
• Deep understanding of transportation operations including freight management processes and supply chain optimisation is necessary for success.
• Demonstrated ability in business development activities such as key account management and strategic sales planning is expected.
• Experience overseeing P&L statements along with budgeting responsibilities and financial performance analysis is important for this role.
• Exceptional leadership skills combined with people management abilities; coaching capabilities are vital for building high-performing teams.
• Excellent negotiation skills paired with strong communication abilities; adept at stakeholder management across internal departments as well as external partners.
• Analytical mindset coupled with effective problem-solving skills; always maintaining a customer-centric approach when addressing challenges or opportunities.
• Fluency in English—both written and spoken—is mandatory; willingness to travel as required by the demands of the role.

What sets this company apart:

Joining this organisation means stepping into a strategic leadership position within one of Indonesia’s most respected logistics providers—a company renowned for delivering integrated transport solutions across multiple industries. Here you will find an environment that values autonomy: empowering leaders like yourself to shape business strategy according to market demands while enjoying support from experienced colleagues committed to collective success. Above all else—the organisation’s dedication to operational excellence ensures that every employee feels valued for their contribution toward sustainable expansion: making it an ideal destination for those seeking meaningful impact within Indonesia’s thriving logistics sector.

What's next:

If you are ready to take on this influential leadership role within transport & freight operations—and want your expertise recognised—apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.