Key Account Manager (Packaging)

A leading global packaging solutions provider is seeking a Key Account Manager- (Packaging) to join their Jakarta-based team.

Key Account Manager (Packaging)

Salary: Competitive and based on experience

Location: Jakarta

Keywords: collaborative, growth leadership, supportive leadership, dependable, inclusive, flexible working opportunities, generous pensions contributions, training opportunities, knowledgeable, team, network

This role offers an exciting opportunity for you to play a pivotal part in developing and managing strategic partnerships, coordinating business activities, and driving customer profitability to achieve ambitious sales targets. You will be empowered to build lasting relationships with key clients, including C-suite executives, while collaborating across technical, marketing, production, quality, and finance teams. The organisation is renowned for its commitment to employee development, offering flexible working opportunities and generous training programmes that foster both personal and professional growth. If you are passionate about nurturing client connections and contributing to the expansion of market share in Indonesia, this position provides a supportive environment where your skills will be valued and your achievements celebrated.

• You will have the chance to work closely with high-profile customers, building trust and loyalty through collaborative engagement and long-term partnership strategies.
• The company prioritises employee wellbeing by offering flexible working arrangements, comprehensive training opportunities, and a culture that values teamwork and knowledge sharing.
• Your role will be instrumental in driving business growth across Indonesia, supported by a network of experienced professionals dedicated to achieving shared success.

What you'll do:

As a Key Account Manager (Packaging) based in Jakarta, you will immerse yourself in the world of packaging solutions by nurturing strategic partnerships with key clients. Your day-to-day responsibilities will involve coordinating business activities across multiple functions—technical, marketing, production, quality assurance, and finance—to ensure that account plans are executed flawlessly. You will be entrusted with driving revenue growth by carefully monitoring customer profitability metrics while identifying new avenues for expansion through pipeline development and competitor conversion. Building rapport with customers at every level is central to your role; your interpersonal skills will help foster loyalty and strengthen long-term relationships. In addition to spearheading business development initiatives using market intelligence tools, you will oversee all aspects of project delivery from pre-sales coordination to post-sales support. Operational excellence is paramount; you will maintain precise forecasts, resolve claims promptly, provide outstanding customer service, and generate insightful business reports. Financial risk management forms another critical aspect of your remit as you monitor payments and credit limits with diligence. Success in this role hinges on your ability to collaborate effectively within teams while championing company values throughout every interaction.

• Develop and manage strategic partnerships with assigned key accounts to deliver sales targets and support growth ambitions within the packaging sector.
• Coordinate cross-functional business activities involving technical, marketing, production, quality, and finance teams to ensure seamless execution of account plans.
• Drive revenue generation and profitability by monitoring customer P&L performance and implementing effective commercial strategies.
• Build strong relationships with customers at all levels, including C-suite executives, fostering loyalty and expanding market share through consistent engagement.
• Identify new business opportunities by developing prospect pipelines, converting competitors’ clients, launching new products, and acquiring additional customers.
• Lead business development initiatives in using market insights, commercial excellence tools, and competitor analysis to achieve targeted growth objectives.
• Oversee pre- and post-sales activities in collaboration with technical and project teams to guarantee successful project delivery and customer onboarding.
• Ensure operational excellence by maintaining accurate forecasting processes, resolving claims efficiently, providing responsive customer support, and preparing regular business reports.
• Manage financial risks by monitoring payments, receivables, credit limits, and upholding strong commercial acumen while adhering to company values.
• Promote teamwork by actively participating in communal efforts that drive collective success across departments.

What you bring:

To excel as a Key Account Manager (Packaging) in Jakarta you will bring a wealth of experience from account management roles within the packaging or manufacturing sectors. Your proven track record in nurturing client relationships—especially at executive levels—will set you apart as someone who can foster trustful connections that lead to sustained loyalty. You possess strong commercial awareness backed by hands-on expertise managing customer profitability metrics while consistently meeting sales goals. Collaboration comes naturally; your ability to work harmoniously across diverse teams ensures that account plans are executed smoothly from conception through delivery. Your knack for spotting new business opportunities—whether through pipeline development or competitive conversion—will drive expansion efforts across Indonesia and . Organisational prowess enables you to juggle multiple responsibilities such as coordinating project phases or generating detailed reports without missing a beat. Financial risk management is second nature; you approach payment monitoring and credit assessments with precision while upholding company values at every turn. Above all else your dedication to teamwork shines through as you contribute positively towards communal objectives that underpin the organisation’s ongoing success.

• Proven experience in account management within the packaging or related manufacturing industry is highly desirable for this role.
• Exceptional interpersonal skills enabling you to build trustful relationships with clients at all organisational levels including C-suite executives.
• Strong commercial acumen demonstrated through successful management of customer P&L performance and achievement of sales targets.
• Ability to collaborate seamlessly across technical, marketing, production, quality assurance, and finance teams for holistic account management.
• Expertise in identifying new business opportunities via prospect pipeline development, competitor conversion strategies, product launches, and customer acquisition initiatives.
• Experience leading business development projects utilising market insights and competitor analysis tools within Indonesia or markets.
• Outstanding organisational skills allowing you to coordinate pre- and post-sales activities efficiently for smooth project execution.
• Meticulous attention to detail when handling forecasting processes, claims resolution tasks, customer support requests, and business reporting duties.
• Solid understanding of financial risk management practices including payment monitoring, receivables tracking, credit limit assessment—all underpinned by adherence to company values.
• Commitment to teamwork demonstrated through active participation in communal efforts that drive collective success.

What sets this company apart:

This organisation stands out as a global leader in packaging solutions thanks to its unwavering commitment to employee development and inclusive workplace culture. Employees benefit from flexible working arrangements designed to accommodate individual needs while promoting work-life balance. Generous training programmes empower staff members at every stage of their career journey—ensuring continuous learning alongside professional advancement. The company fosters an environment where knowledge sharing is encouraged; team members collaborate openly across departments creating a supportive network that drives innovation collectively rather than individually. With a focus on communal achievement rather than hierarchical structures employees feel valued for their contributions regardless of seniority or background. The organisation’s dedication to operational excellence extends beyond client-facing roles into internal processes guaranteeing that everyone has access to resources needed for success. By prioritising teamwork empathy dependability—and celebrating diversity—the company creates an atmosphere where every employee can thrive both personally and professionally.

What's next:

If you are ready to make a meaningful impact within the packaging industry apply now for this rewarding opportunity!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.