Key Account Manager (Packaging)

A leading global packaging solutions provider is seeking a Key Account Manager (Packaging) to join their team in Jakarta.

Key Account Manager (Packaging)

Salary: Competitive and based on experience

Location: Jakarta

Keywords: B2B sales, business development, hunter mentality, social adaptability, negotiation skills, proactive approach, customer engagement, flexible working opportunities, annual incentives, private health insurance

This role offers an exciting opportunity for you to drive business growth, expand customer relationships, and play a pivotal part in shaping the future of the organisation’s presence in Indonesia. With a hybrid working arrangement, generous annual incentives, private health insurance, and flexible leave policies, this position is perfect for someone who thrives in a collaborative environment and enjoys connecting with diverse clients. If you are passionate about B2B sales, eager to develop new business, and comfortable engaging with customers in various social settings, this is your chance to make a significant impact while enjoying excellent workplace benefits.

• Enjoy a hybrid working arrangement that supports work-life balance and flexibility, allowing you to manage your schedule efficiently while collaborating with your team both remotely and onsite.
• Benefit from comprehensive private health insurance with unlimited coverage, generous transport reimbursement, annual leave that increases with tenure, and attractive annual incentives based on performance.
• Join a supportive team where your proactive approach and ability to build strong client relationships will be valued, and where training opportunities are provided to help you quickly become knowledgeable about the company’s products.

What you'll do:

As a Key Account Manager (Packaging) based in Jakarta, you will be responsible for driving business growth by actively seeking out new customers while nurturing existing relationships. Your day-to-day activities will involve engaging with clients from diverse backgrounds for professional and social settings. You will leverage your negotiation skills to secure deals that benefit all parties involved. Success in this role requires you to be proactive, adaptable, and comfortable navigating ambiguity. You will collaborate with other key account managers under the guidance of the Business Manager. By monitoring market trends and participating in industry events, you will contribute valuable insights that shape sales strategies. Your commitment to delivering exceptional service will ensure customer satisfaction while supporting the company’s ambitious growth plans.

• Develop and nurture long-term relationships with key accounts across Indonesia by understanding their needs and providing tailored packaging solutions.
• Identify and pursue new business opportunities through active B2B selling, focusing on acquiring new customers and expanding the client base within the region.
• Engage confidently with customers in various settings—including formal meetings and social environments—demonstrating adaptability and interpersonal skills.
• Negotiate contracts and agreements effectively to ensure mutually beneficial outcomes for both the organisation and its clients.
• Collaborate closely with internal teams to deliver seamless service and support to customers, ensuring satisfaction throughout the sales process.
• Monitor market trends and competitor activities to inform strategic decisions and maintain a competitive edge in the industry.
• Prepare regular reports on account status, sales progress, and pipeline development for management review.
• Participate in networking events, industry gatherings, and client entertainment activities as required to strengthen relationships and promote the company’s offerings.
• Respond promptly to customer inquiries, resolve issues efficiently, and provide ongoing support to maintain high levels of client loyalty.
• Contribute ideas for continuous improvement of sales strategies, processes, and customer engagement initiatives.

What you bring:

The ideal candidate for the Key Account Manager (Packaging) role brings a wealth of experience in B2B sales—regardless of industry background—and possesses a natural talent for building rapport with clients. Your interpersonal skills allow you to connect easily with people from different cultures while demonstrating sensitivity during negotiations. You are dependable when it comes to following up on leads or resolving customer concerns promptly. Your enthusiasm for learning ensures you adapt quickly during product training sessions. In addition to technical expertise, your emotional intelligence enables you to foster loyalty among clients by responding thoughtfully to their needs. You are comfortable working collaboratively within a team structure yet capable of taking initiative independently when pursuing new business opportunities.

• Demonstrated experience in B2B sales with at least three years of proven success acquiring new customers independently within any industry sector.
• Exceptional communication skills that enable you to negotiate effectively and engage comfortably with clients in both formal meetings and social environments.
• A proactive approach that allows you to thrive without constant supervision or handholding—even when faced with ambiguity or changing priorities.
• Social adaptability that makes you comfortable interacting with customers during networking events or informal gatherings where alcohol may be served.
• Ability to build trust-based relationships through empathy, responsiveness, and genuine interest in understanding client needs.
• Fluency in English is essential for clear communication; Mandarin language proficiency is considered an advantage but not mandatory.
• Strong organisational skills for managing multiple accounts simultaneously while maintaining attention to detail throughout the sales cycle.
• Willingness to learn about new products quickly through training opportunities provided by the company.
• Experience preparing detailed reports on account status, sales progress, and pipeline development for management review.
• Commitment to sharing knowledge collaboratively within a team environment.

What sets this company apart:

This organisation stands out as a global leader in packaging solutions thanks to its commitment to employee wellbeing, professional development, and inclusive workplace culture. Employees enjoy flexible working arrangements that promote work-life balance alongside generous annual leave policies—including increased leave after five years of service—and comprehensive private health insurance coverage. The company values collaboration by offering training opportunities designed to help new hires become knowledgeable about its products quickly. Annual incentives reward outstanding performance while transport reimbursement supports daily commuting needs. Maternity leave extends up to four months for eligible employees; paternity leave provides additional support during important family milestones. The supportive leadership team encourages open communication so everyone feels connected regardless of their background or experience level. By joining this organisation, you become part of a network dedicated not only to business success but also personal growth—making it an ideal place for those who value teamwork, dependability, and shared achievement.

What's next:

If you are ready to take your B2B sales career further by joining an organisation that values your proactive spirit and interpersonal strengths—apply now!

Apply today by clicking on the link provided; don’t miss this opportunity to make a meaningful impact as a Key Account Manager Packaging.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.