Commercial Transformation Manager (FMCG Retail)

Commercial Transformation Manager (FMCG Retail) Salary: Competitive and based on experience Location: Jakarta Keywords: ERP transformation, commercial transformation, FMCG Retail

A leading FMCG retail organisation in Jakarta is seeking a Commercial Transformation Manager to play a pivotal role in driving commercial excellence across digital, tech, franchise, and new business development initiatives. This position offers you the opportunity to bridge multiple functions—commercial, digital, technology, business development, and market operations—ensuring the delivery of standardised, high-quality solutions that safeguard core commercial fundamentals and enhance customer experience. You will be instrumental in shaping the future of retail by supporting transformation programmes that reflect the brand’s health and beauty positioning. The role promises exposure to regional projects, cross-functional collaboration, and the chance to influence strategic decisions at both local and Southeast Asia levels. With flexible working opportunities and access to ongoing training, this is an ideal environment for those who thrive in inclusive teams and are eager to contribute to meaningful change.

• You will drive major digital and tech transformation initiatives including ERP implementation across Indonesia and Southeast Asia, ensuring alignment between commercial strategy and scalable execution.
• You will collaborate closely with project, IT, finance, supply chain, marketing, operations, and legal teams to deliver seamless omnichannel experiences while supporting franchise and business development.

What you'll do:

As a Commercial Transformation Manager FMCG Retail based in Jakarta, you will be at the heart of transformation initiatives spanning digital technology integration, franchise expansion, new business development, and operational excellence. Your day-to-day responsibilities will involve acting as a key liaison between format commercial teams and various departments—including project management, IT, finance, supply chain, marketing, property management, legal affairs—and ensuring all system designs support competitive pricing strategies as well as credible customer-led assortments. You will lead fit-gap analyses across Southeast Asia markets to identify regulatory or tax-related differences while recommending standardisation or localisation approaches backed by robust business rationale. Your role will also encompass supporting governance forums with structured risk assessments; defining KPIs for performance tracking; facilitating market adoption of new processes; monitoring post-implementation outcomes; representing commercial interests in strategic franchise initiatives; providing hands-on training for space optimisation; leveraging analytics tools for continuous improvement; contributing to regional strategy formulation; managing project timelines/budgets/governance; overseeing report delivery/presentation; partnering with finance/consumer insights/marketing/operations/e-commerce/customer experience teams for strategic alignment; tracking progress on product launches/pricing updates/merchandising plans; assisting with category planning/range reviews/SKU rationalisation/seasonal planning/business case compilation; streamlining recurring reports through automation/documentation enhancements; analysing sales/margin/promotional performance data across categories to identify trends/drivers/growth opportunities.

• Represent the Format Commercial function in programme workshops and design decisions for Indonesia, ensuring system, process, and data design align with commercial strategy and are scalable across markets.
• Act as the single point of contact for commercial requirements across Southeast Asia markets during ERP design workshops and SteerCo preparation.
• Partner with project management, IT, finance, supply chain, operations, marketing, property, and legal teams to ensure tight execution of transformation initiatives.
• Define and validate core commercial processes within ERP systems including assortment hierarchy, pricing strategies, promotions management, supplier funding mechanisms, and trade terms.
• Lead fit-gap analysis for Southeast Asia markets by identifying gaps between global blueprints and local requirements such as regulatory compliance or tax considerations; recommend standardisation versus localisation with clear business rationale.
• Support decision-making in Design Authority forums by providing structured inputs on trade-offs, risks, and commercial impact; proactively identify risks and drive mitigation strategies.
• Establish key commercial KPIs and reporting requirements within ERP systems to enable data-driven decision making, process simplification, and standardisation.
• Support market readiness for new processes by aligning ways of working across regions; monitor performance post-implementation and recommend improvements.
• Represent commercial perspectives in strategic initiatives for franchise expansion and new business development to ensure scalability and realistic execution.
• Provide training and guidance to local teams on space optimisation, range management, display best practices; utilise data analytics tools to assess space/range performance.

What you bring:

Your background as a Commercial Transformation Manager FMCG Retail will demonstrate your capacity for supporting complex transformation programmes involving digital technology integration franchise expansion operational excellence. You will bring proven expertise from previous roles where you have defined validated core commercial processes managed fit-gap analyses led cross-functional collaborations supported governance forums established KPIs facilitated market adoption represented strategic interests provided training leveraged analytics tools contributed regional strategy managed projects overseen report delivery partnered with finance consumer insights marketing operations e-commerce customer experience tracked initiative progress assisted category planning streamlined reporting analysed sales margin promotional performance data. Your interpersonal skills will enable you to foster collaborative relationships across departments while your analytical abilities allow you to benchmark against industry standards identify growth opportunities adapt strategies changing market conditions consumer behaviour.

• Demonstrated ability to define validate core commercial processes including assortment hierarchy pricing promotions supplier funding trade terms within ERP systems. Strong experience with ERP system is mandatory.
• Proven experience in commercial transformation roles within FMCG retail environments where you have successfully supported digital or tech-driven change initiatives.
• Strong interpersonal skills enabling you to build collaborative relationships across diverse functions such as project management, IT, finance, supply chain operations marketing property legal affairs.
• Expertise in conducting fit-gap analyses across multiple markets identifying regulatory tax or commercial differences recommending standardisation vs localisation approaches based on sound rationale.
• Experience supporting governance forums providing structured risk assessments trade-off analysis proactive mitigation strategies.
• Ability to establish track key commercial KPIs reporting requirements enabling data-driven decision making process simplification standardisation.
• Track record of supporting market readiness adoption new processes aligning ways of working monitoring post-implementation recommending improvements.
• Experience representing commercial perspectives strategic franchise expansion new business development ensuring scalability realistic execution.
• Competence in providing training guidance local teams space optimisation range management display best practices leveraging analytics tools continuous improvement benchmarking industry standards competitors.
• Analytical skills for formulating regional strategy developing frameworks analysing competitive dynamics contributing discussions about commercial strategy ways of working process systems.

What sets this company apart:

This organisation stands out as one of Southeast Asia’s most respected FMCG retail brands. The company’s supportive leadership culture encourages knowledge sharing collaboration inclusivity—ensuring every team member feels valued empowered contribute meaningfully toward shared goals. With a focus on innovation operational excellence cross-market synergy employees enjoy exposure regional projects strategic decision-making opportunities that foster both personal career advancement collective success. The organisation’s dedication to delivering high-quality customer experiences through digital transformation franchise expansion new business development makes it an exciting place for professionals seeking impactful roles within dynamic environments.

What's next:

If you are ready to make a difference in FMCG retail transformation, apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.