Business Development Manager (Mandarin Speaking)

Business Development Manager (Mandarin Speaking) Salary: Competitive and based on experience Location: Jakarta

Keywords: global account management, customer partnership, business growth, relationship building, after sales strategy, account portfolio management, international environment, comprehensive learning programmes

An exciting opportunity awaits for a Business Development Manager (Mandarin Speaking) to join a world-renowned leader in logistics, based in Jakarta. This role is perfect for someone who thrives on building meaningful connections and nurturing long-term business partnerships across diverse markets. You will be at the forefront of driving business growth by developing and managing a dynamic sales territory, exceeding ambitious targets, and identifying new opportunities to expand the customer base. The organisation offers a truly international environment, with access to comprehensive learning programmes and a supportive team culture that values collaboration, knowledge sharing, and personal development. If you are passionate about making a positive impact through connecting people and improving lives, this is your chance to grow your career with an industry pioneer.

• Join a globally recognised market leader in logistics with operations globally and offering unparalleled exposure to international best practices and cross-cultural collaboration.
• Benefit from strong career support, access to various benefit programmes, and comprehensive learning opportunities designed to help you reach your full potential within a supportive and inclusive team environment.
• Play a pivotal role in shaping customer experiences by developing innovative strategies for account retention, growth, and after-sales excellence while working alongside knowledgeable colleagues who are committed to shared success.

What you'll do:

As a Business Development Manager (Mandarin Speaking) based in Jakarta, you will play an integral role in shaping the future of key client relationships within one of the most respected names in logistics Industry. Your day-to-day responsibilities will revolve around cultivating deep connections with customers at multiple organisational levels while collaborating internally to deliver exceptional service. By proactively planning retention initiatives and developing bespoke after-sales strategies for each account under your care, you will ensure sustained revenue growth and high levels of client satisfaction. Success in this position requires an ability to anticipate market shifts, adapt quickly to changing circumstances, and work seamlessly with colleagues across functions. Your efforts will directly contribute to the organisation’s mission of connecting people worldwide—making every interaction count towards improving lives on a global scale.

• Identify, establish, and manage multi-tier relationships across both customer organisations and internal teams to ensure enduring business partnerships that align with corporate objectives.
• Deliver customer-oriented service at all times by addressing specific sales needs and exceeding customer expectations through thoughtful communication and tailored solutions.
• Plan and coordinate activities as well as targeted programmes aimed at retaining existing clients while developing sustainable sales revenue streams for continued business success.
• Develop robust after-sales strategies for each designated account customer, ensuring ongoing satisfaction and fostering loyalty through attentive follow-up and proactive engagement.
• Participate actively in the creation and execution of strategies designed to maintain, protect, improve, and grow the overall account sales portfolio within your assigned territory.
• Collaborate closely with cross-functional teams to share insights, leverage resources, and implement best practices that drive collective achievement of organisational goals.
• Monitor market trends and competitor activities to identify emerging opportunities or risks, adapting your approach accordingly to maximise value for both customers and the organisation.
• Prepare detailed reports on account performance, pipeline activity, and progress against targets to inform decision-making at all levels of management.
• Utilise advanced analytical skills to assess client needs, propose effective solutions, and negotiate mutually beneficial agreements that support long-term growth.
• Champion a culture of continuous improvement by seeking feedback from clients and colleagues alike, contributing ideas that enhance service delivery and strengthen relationships.

What you bring:

To excel as a Business Development Manager (Mandarin Speaking) in this internationally renowned organisation, you will bring not only technical expertise but also genuine enthusiasm for building lasting partnerships. Your educational background equips you with foundational knowledge essential for navigating complex sales environments while your hands-on experience demonstrates resilience in managing large-scale accounts. You possess finely tuned analytical skills that allow you to interpret data effectively—translating insights into actionable strategies tailored for each client. Communication is one of your greatest strengths; you are comfortable engaging stakeholders at all levels in both English and Mandarin. Your proficiency with digital tools ensures seamless reporting processes while supporting impactful presentations. Above all else, your collaborative spirit shines through as you work together with colleagues towards shared goals—always striving for excellence in every aspect of account management.

• A minimum of a Bachelor’s degree—preferably in Economics or Business—with broad knowledge of sales principles relevant to service industries.
• At least five years’ experience in corporate consultative or solution-based sales within a service-related sector, demonstrating consistent achievement of ambitious targets.
• Proven track record managing accounts valued at over USD1 million per annum, showcasing your ability to nurture high-value relationships over time.
• Exceptional analytical thinking combined with problem-solving abilities that enable you to address complex challenges creatively while maintaining focus on client needs.
• Excellent interpersonal skills supported by clear communication abilities—both written and spoken—in English as well as Mandarin.
• Demonstrated negotiation skills at all levels of management that foster trust-based agreements benefiting both clients and the organisation.
• Advanced computer literacy with proficiency in MS Office applications including Excel, Word, PowerPoint; able to leverage technology for reporting and presentations.
• A collaborative mindset that values teamwork, knowledge sharing, and mutual support within diverse groups of colleagues.
• High level of cultural sensitivity paired with adaptability when working across different markets or engaging stakeholders from varied backgrounds.

What sets this company apart:

This organisation stands out as an undisputed leader in global logistic Indusrty, it offers employees an unmatched platform for professional growth within an inclusive community dedicated to improving lives through reliable service. The company’s commitment to employee development is evident through its comprehensive learning programmes designed to nurture talent at every stage of your career journey. Here you will find not just colleagues but mentors who are invested in your success; a culture where collaboration is celebrated; and opportunities abound for those eager to make meaningful contributions on an international scale. Whether you are looking for strong career support or simply wish to be part of something bigger than yourself—this is where your ambitions can truly take flight.

What's next:

If you are ready to take the next step in your career journey with a global market leader dedicated to connecting people worldwide, this is your moment—apply now!

Apply today by clicking on the link provided. We look forward to receiving your application!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.