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Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
About Robert Walters Indonesia

Since our establishment in 2011, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Indonesia.

Learn more

Branch Manager Surabaya (Freight Forwarding)

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Our client is on the hunt for a commercially driven Branch Manager in Surabaya, specialising in Freight Forwarding. This role offers an exciting opportunity to lead and manage a dedicated team of 6-8 individuals. The ideal candidate will be able to connect with customers on a personal level, ensuring their needs are met and exceeded.

What you'll do:
As the Branch Manager in Surabaya, you'll play a pivotal role in steering the direction of the branch. Your day-to-day responsibilities will include overseeing operations, managing a dedicated team, and building strong customer relationships. Strategic planning and decision-making will also fall under your remit, as you work towards setting and achieving ambitious sales targets. Regular reporting on branch performance will be expected, providing valuable insights into areas of success and potential improvement.

  • * You will be responsible for overseeing the daily operations of the branch
  • * Your role will involve managing a team of 6-8 individuals, ensuring they are motivated and working efficiently
  • * You will be tasked with developing strong relationships with customers, understanding their needs and ensuring they are met
  • * Your role will involve strategic planning and decision making to ensure the branch's success
  • * You will be responsible for setting and achieving sales targets
  • * Your role will involve regular reporting on branch performance


What you bring:
The ideal candidate for this Branch Manager position brings a wealth of experience from the freight forwarding industry. Your proven managerial skills will be key in leading your team to success, while your strong interpersonal skills will enable you to build lasting relationships with customers. Strategic planning and decision-making abilities are crucial in this role, as you'll be responsible for guiding the branch's direction. Experience in setting and achieving sales targets is also necessary. Above all, your customer-focused approach will ensure that you're always striving to meet and exceed customer expectations.

  • Proven experience in a managerial role within the freight forwarding industry is essential
  • Strong interpersonal skills are required to build relationships with customers and manage a team effectively
  • Strategic planning and decision-making abilities are crucial for this role
  • Experience in setting and achieving sales targets is necessary
  • Excellent communication skills are required for regular reporting and team management
  • A customer-focused approach is essential for this role
  • Based in Surabaya


What sets this company apart:
Our client is a global leader in the logistics industry, renowned for their commitment to delivering exceptional service. They offer an inclusive work environment where every employee is valued and has the opportunity to contribute to the company's success. With opportunities for professional development and growth leadership, they truly invest in their employees' futures.

What's next:
Ready to take your career to the next level? Don't miss this exciting opportunity!
Apply today by clicking on the link. We can't wait to hear from you!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: FULL_TIME

Specialism: Sales

Focus: Business Development

Industry: Logistics Distribution and Supply Chain

Salary: attractive

Workplace Type: On-site

Experience Level: Mid Management

Language: English - Professional working

Location: Surabaya

Job Reference: JFWBZ1-C72AD664

Date posted: 21 May 2025

Consultant: Indri Novita