Key Account Manager (HABA)

What you'll do:

As a Key Account Manager based in Jakarta, you will play a pivotal role in building strong relationships with key customers across various retail channels. Your day-to-day responsibilities will involve acting as the main point of contact for assigned accounts while ensuring their needs are met through responsive communication. You will be entrusted with achieving ambitious sales targets by crafting tailored business plans that drive revenue growth and expand product distribution. By identifying new business opportunities within existing accounts, you will help increase market penetration and contribute to the company’s overall success. Commercial negotiation will be central to your role as you work collaboratively with clients on pricing agreements and promotional strategies. You will also coordinate impactful trade marketing initiatives such as product launches and in-store campaigns that enhance brand visibility. Monitoring sales performance through detailed analysis of data will enable you to prepare insightful reports for management while proactively addressing any risks or challenges. Your ability to align national promotional programmes with local requirements will ensure seamless execution across all retail partners.

• Manage relationships with key customers by developing trust-based connections with buyers, category managers, and decision-makers across pharmacy chains, drugstores, health and beauty retailers, and modern trade accounts.
• Act as the primary point of contact for assigned accounts by providing responsive support and ensuring all client needs are met in a timely manner.
• Achieve sales targets by implementing account-specific business plans that focus on revenue growth, profitability, product distribution expansion, and market penetration.
• Identify new business opportunities within existing accounts by leveraging your understanding of customer needs to expand product offerings and increase market share.
• Negotiate pricing, trading terms, promotional agreements, listing fees, and annual business plans with clients while maintaining sustainable business growth.
• Monitor customer performance by analysing sales data, inventory levels, sell-in/sell-out figures, and market share to identify areas for improvement.
• Coordinate promotional activities including in-store campaigns, product launches, visibility programs, and merchandising initiatives tailored to each account’s requirements.
• Align national promotional programs with individual chain-store needs by collaborating with internal teams to ensure effective regional execution.
• Prepare regular sales forecasts, business reviews, and account performance reports that provide actionable insights for management.
• Identify risks affecting account contribution by developing corrective action plans that address challenges proactively.

What you bring:

Your proven track record as a Key Account Manager within the retail or fast-moving consumer goods sector will be invaluable in this role. You bring fluency in English which enables clear communication across multicultural teams and external partners. Your strong interpersonal skills foster trust-based relationships with key stakeholders such as buyers and category managers at major retail outlets. Demonstrating excellent negotiation abilities allows you to secure mutually beneficial commercial agreements while upholding profitability standards. An analytical mindset equips you to interpret sales data effectively so you can provide actionable recommendations for improvement. Coordinating promotional activities comes naturally as you tailor merchandising initiatives according to each account’s specific needs. Experience preparing comprehensive sales forecasts further illustrates your commitment to supporting management decisions through reliable information sharing. Your capacity for risk identification ensures challenges are addressed promptly via corrective action plans. A collaborative attitude makes it easy for you to work alongside colleagues from different departments when aligning national promotions with local requirements. Finally, your knowledge of trade marketing principles empowers you to drive successful product launches that boost brand visibility.

• Fluency in English is essential for effective communication with internal teams and external stakeholders across diverse backgrounds.
• Proven experience managing key accounts within the retail or FMCG sector demonstrates your dependability in handling complex client relationships.
• Strong interpersonal skills allow you to build trust-based connections with buyers, category managers, and decision-makers at major retail outlets.
• Excellent negotiation abilities enable you to secure favourable commercial agreements while maintaining profitability for both parties involved.
• Analytical mindset helps you monitor sales performance data accurately and develop actionable insights for improving account contribution.
• Ability to coordinate promotional activities ensures successful implementation of merchandising initiatives tailored to each account’s unique requirements.
• Experience preparing sales forecasts and business reviews showcases your commitment to providing valuable information for management decisions.
• Capacity to identify risks affecting account performance highlights your proactive approach in developing corrective action plans.
• Collaborative attitude supports teamwork across departments when aligning national promotional programmes with regional execution needs.
• Knowledge of trade marketing principles enhances your effectiveness in driving product launches and visibility campaigns.

What's next:

If you are ready to take the next step in your career journey as a Key Account Manager within an inclusive organisation that values collaboration and professional development, we invite you to apply now!

Apply today by clicking on the link provided.