Key Account Manager (FMCG)

Key Account Manager (FMCG) Salary: Competitive and based on experience Location: Jakarta Keywords: collaborative, dependable, supportive leadership, inclusive, interpersonal skills, co-operative, flexible working opportunities, training opportunities

A leading multinational food company is seeking a Key Account Manager to join their Modern Trade team in Jakarta. This role offers you the opportunity to work with renowned brands and drive impactful sales strategies across National Key Accounts and Modern Trade Independent channels outside the Jakarta area. You will be empowered to build lasting relationships, collaborate closely with distributor teams, and contribute to the success of new product launches. The organisation values your commitment, interpersonal strengths, and practical approach, providing a supportive environment where your professional growth is encouraged through ongoing training and flexible working opportunities. If you are passionate about FMCG sales and thrive in a communal, inclusive workplace that rewards integrity and professionalism, this is your chance to make a meaningful impact.

• Work with a respected multinational food company that prioritises employee development through comprehensive training programmes and flexible working arrangements.
• Be part of a collaborative team environment where your interpersonal skills and relationship-building abilities are valued and nurtured for long-term success.
• Enjoy the opportunity to manage key accounts in Modern Trade channels, contributing directly to business growth while benefiting from supportive leadership and inclusive workplace culture.

What you'll do:

As a Key Account Manager – Modern Trade based in Jakarta, you will play an integral role in shaping the commercial strategy for National Key Accounts as well as Modern Trade Independent outlets such as minimarkets, supermarkets, hypermarkets, and speciality stores. Your day-to-day responsibilities will involve developing robust annual plans tailored to each account’s needs while ensuring these plans align seamlessly with broader organisational goals. You will monitor market dynamics closely—analysing trends, competitor movements, and consumer preferences—to proactively identify both opportunities for growth and potential challenges. Your expertise will be crucial during new product launches; you’ll oversee everything from planning forecasts to executing promotional campaigns that drive awareness. Collaboration is at the heart of this role: you’ll work hand-in-hand with trade marketing teams to design impactful programmes that resonate with customers while keeping costs under control. By sharing valuable insights from your accounts, you’ll help refine strategies for maximum effectiveness. Building strong relationships with key customers is essential; your ability to communicate clearly ensures enduring partnerships. Additionally, you’ll coordinate with distributor teams to guarantee flawless execution across distribution expansion, merchandising standards, shelf availability, and promotional activities. Reporting competitor activity keeps your team ahead of the curve. Success in this position means consistently delivering accurate forecasts while supporting senior management on strategic initiatives—all within a supportive environment that values teamwork.

• Develop and sustain yearly or medium-term plans for assigned areas and customers within National Key Account and Modern Trade Independent channels, ensuring alignment with company objectives.
• Monitor sales performance by analysing market trends, competitor activities, and consumer behaviour to identify opportunities and challenges, implementing corrective actions as needed.
• Ensure successful launches of new products into Modern Trade by planning, forecasting, and executing promotional activities that maximise visibility and sales impact.
• Take responsibility for Advertising & Promotion (A&P) from planning through execution and monitoring to achieve sales objectives efficiently.
• Collaborate closely with the Trade Marketing team to develop, execute, and evaluate relevant programmes for Modern Trade accounts, tracking cost, execution, effectiveness against goals and KPIs.
• Provide feedback and insights from Modern Trade accounts to continuously improve programme effectiveness and maximise sales impact by defining channel issues and opportunities.
• Implement activities that maximise territory and channel plans, ensuring initiatives are aligned with channel strategies, customer priorities, and business objectives.
• Support senior management in developing and executing sales plans and business initiatives including customer activities, sales programmes, and other key projects by coordinating with internal teams.
• Deliver accurate sales volume forecasting for respective customers or channels based on market intelligence.
• Build strong relationships and maintain effective communication with key customers to ensure long-term business partnerships.
• Work collaboratively with distributor sales teams to ensure excellence in distribution expansion, product merchandising, on-shelf availability, and promotion activity implementation.
• Report all competitors’ activities back to superiors using market intelligence tools.

What you bring:

To excel as a Key Account Manager – Modern Trade in Jakarta you will bring proven experience from FMCG Sales & Marketing roles ideally within multinational organisations. Your academic background should include at least a Bachelor’s degree preferably focused on business-related disciplines. You have successfully managed modern trade accounts—building strong relationships across NKA & MTI channels—and possess deep familiarity with distributor operations. Your interpersonal strengths shine through when collaborating internally or externally; you’re known for being approachable yet professional. Analytical thinking enables you to interpret market data effectively while your pragmatic approach ensures solutions are always grounded in real-world business needs. Fluency in both local language & English allows seamless communication across diverse groups. You’re comfortable travelling when necessary—a testament to your flexibility—and adept at using Microsoft Office tools for reporting purposes. Integrity guides all your interactions; you consistently demonstrate accountability alongside professionalism whether engaging customers or colleagues.

• Bachelor’s Degree in any major is required; preference given to those specialising in Business, Marketing, Management or related fields.
• 4–5 years of relevant experience in FMCG Sales & Marketing ideally gained within a leading multinational food company.
• Proven track record managing Modern Trade accounts such as Key Account Executive or Assistant/Key Account Manager roles outside Jakarta area.
• Established relationships within National Key Account (NKA) & Local Modern Trade Independent (MTI) channels coupled with hands-on account management experience.
• Experience working closely with distributors including understanding distributor operations, sales execution processes & channel management best practices.
• Displays potential for taking initiative alongside excellent inter-personal & communication skills fostering collaboration across teams & stakeholders.
• Basic analytical & problem-solving skills enabling effective response to market challenges & opportunities.
• Fluency in local language & English facilitating clear communication across diverse audiences.
• Willingness to travel out-station or overseas when required demonstrating flexibility & commitment.
• Computer proficiency in PowerPoint, Word & Excel supporting efficient reporting & presentation tasks.
• Pragmatic approach—solution-oriented mindset able to make sound decisions based on business realities without compromising ethical standards.
• Professional business acumen—demonstrates confidence balanced by professionalism & appropriate etiquette when interacting with customers/stakeholders.
• Positive personality—approachable nature encourages collaboration & builds good relationships within teams & externally; maintains neat professional appearance suitable for business environments.

What sets this company apart:

This organisation stands out as one of the most respected names in the global food industry—a place where employees are valued not just for their results but also for their commitment to ethical conduct and collaborative spirit. Here you’ll find an inclusive culture that celebrates diversity while nurturing talent through ongoing training opportunities designed around individual growth aspirations. Flexible working arrangements support your work-life balance so you can thrive both professionally and personally. Supportive leadership ensures every team member feels heard; ideas are welcomed regardless of background or tenure. The company’s reputation for quality extends beyond its products—it’s reflected in how it treats people: fostering loyalty among staff through transparent communication channels plus generous benefits packages tailored towards long-term wellbeing. If you seek an environment where teamwork matters as much as achievement—and where every contribution is recognised—you’ll feel right at home here.

What's next:

If you’re ready to take your career further by joining a collaborative team dedicated to making a difference in modern trade sales management—apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.