Key Account Manager (MTI/HyperSuper)

Key Account Manager (MTI/HyperSuper) Salary: Competitive and based on experience Location: Jakarta Keywords: collaborative, dependable, supportive leadership, inclusive, growth leadership, flexible working opportunities, training opportunities, generous pensions contributions

A leading FMCG organisation is seeking a Key Account Manager to drive business growth within the Modern Trade channel, focusing on Hypermarket and Supermarket accounts across Indonesia. This role offers you the opportunity to be at the forefront of commercial relationships with major retail partners, ensuring that renowned brands achieve maximum visibility and success in-store. You will enjoy a supportive environment where cross-functional collaboration is valued, and your interpersonal skills will be key to building lasting partnerships. The company is committed to nurturing talent through flexible working opportunities, ongoing training, and generous pension contributions, making this an ideal position for those who thrive in a communal and inclusive workplace.

• Take ownership of key retail accounts in the hypermarket and supermarket sector, managing day-to-day relationships and acting as the main point of contact for buyers and category teams.
• Enjoy flexible working opportunities and comprehensive training programmes designed to support your professional development and help you grow within a supportive leadership structure.
• Benefit from generous pension contributions and a culture that values inclusivity, collaboration, and knowledge sharing across all levels of the organisation.

What you'll do:

As a Key Account Manager Modern Trade, you will play a pivotal role in expanding the presence of well-known consumer brands within Indonesia’s hypermarkets and supermarkets. Your day-to-day activities will involve nurturing relationships with retail partners, developing tailored account plans that deliver on ambitious sales targets, negotiating impactful promotional programmes, and ensuring flawless execution of marketing initiatives. By collaborating with various internal teams such as Trade Marketing, Supply Chain, and Finance, you will help launch new products successfully while maintaining optimal stock levels. Regular market visits will keep you informed about competitor movements and provide valuable insights into potential areas for growth. Your ability to prepare thorough forecasts and reports will support strategic planning across the business. Success in this role requires a blend of relationship-building skills, analytical thinking, organisational prowess, and a commitment to delivering outstanding results for both the company and its retail partners.

• Manage daily interactions with assigned Hypermarket and Supermarket accounts, serving as the primary liaison for buyers and category teams to ensure smooth communication and execution.
• Develop detailed account plans that align with sales, distribution, and profitability targets for each retail partner within the Modern Trade channel.
• Negotiate trading terms, promotional programmes, and listing agreements while adhering to company guidelines to foster mutually beneficial relationships.
• Monitor account performance by tracking sell-in, sell-out, market share, and promotional effectiveness, adjusting strategies as needed to maximise results.
• Collaborate closely with Trade Marketing, Supply Chain, and Finance departments to guarantee seamless execution of promotions, new product launches, and stock availability.
• Conduct regular market visits and store checks to assess execution quality, observe competitor activity, and identify new growth opportunities for the brand.
• Prepare accurate sales forecasts, comprehensive account reviews, and insightful reports for internal stakeholders to inform strategic decision-making.
• Manage trade spend and promotional budgets efficiently within assigned accounts to optimise return on investment.
• Build strong long-term relationships with key decision makers at all levels within retail organisations to secure ongoing business success.

What you bring:

The ideal candidate for the Key Account Manager Modern Trade position brings proven experience from fast-moving consumer goods sectors or similar industries where relationship management is paramount. Your educational background supports your understanding of commercial dynamics while your hands-on experience equips you with practical knowledge of sales processes. You possess exceptional communication skills that foster collaboration among colleagues as well as external stakeholders. Your proficiency with digital tools streamlines reporting tasks while your analytical approach ensures data-driven decision-making. Organisational talents enable you to juggle multiple priorities without compromising quality or deadlines. Above all else, your empathy allows you to connect meaningfully with others—building loyalty among clients—and your adaptability ensures you thrive wherever your expertise is needed most.

• Bachelor’s degree in any discipline is required; Management, Economics, Marketing or related fields are preferred for deeper industry understanding.
• 2–5 years of relevant experience in sales, key account management or trade marketing within FMCG provides a solid foundation for success in this role.
• Strong command of English both written and verbal enables effective communication across diverse teams and external partners.
• Proficiency in MS Office applications is essential; familiarity with sales or retail systems is considered an advantage for efficient workflow management.
• Solid managerial skills in planning, leading projects or teams, and organising resources are crucial for achieving business objectives.
• Excellent communication abilities paired with strong inter-personal skills allow you to build trust-based relationships at all organisational levels.
• Good business sense combined with foresight helps you anticipate market trends and make informed decisions that benefit both company and clients.
• Creative thinking alongside resourcefulness empowers you to develop innovative solutions for challenges encountered in modern trade environments.
• Analytical mindset ensures you can interpret data accurately to inform strategy adjustments when monitoring account performance.
• Ability to multitask effectively while prioritising responsibilities demonstrates your dependability under pressure; willingness to be placed anywhere in Indonesia shows flexibility.

What sets this company apart:

This organisation stands out as one of Indonesia’s most respected FMCG companies thanks to its unwavering commitment to employee development and workplace inclusivity. Employees benefit from flexible working arrangements that accommodate personal needs alongside professional ambitions. Generous pension contributions reflect the company’s dedication to long-term financial wellbeing for its staff. Training opportunities abound—whether through formal courses or informal knowledge-sharing sessions—ensuring every team member has access to resources that foster continuous growth. Supportive leadership encourages open dialogue so ideas can flourish regardless of hierarchy. The company’s collaborative culture means everyone works together towards shared goals; this sense of community extends beyond office walls into meaningful partnerships with customers nationwide. With a focus on nurturing talent from under-represented backgrounds as well as established professionals alike, this employer offers an environment where everyone feels valued—and where your career can truly thrive.

What's next:

If you are ready to take your career forward by joining a collaborative team dedicated to excellence in modern trade management across Indonesia’s retail landscape—this is your moment!

Apply today by clicking on the link provided below; don’t miss out on this exciting opportunity!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.