Sea Freight Sales Manager

An exceptional opportunity awaits for a Sea Freight Sales Manager to join a renowned logistics provider in Jakarta, where your expertise will be celebrated and your impact truly felt. This role is designed for someone who excels at nurturing client relationships, driving commercial growth, and delivering outstanding customer experiences within the sea freight sector.

What you'll do:

As Sea Freight Sales Manager, you will play an instrumental role in shaping the future direction of Jakarta’s sea freight operations. Your daily activities will revolve around driving profitable growth through effective leadership of both nomination and local controlled business segments. You will collaborate closely with your field sales team to identify new expansion opportunities while upholding high standards of customer service excellence. By leveraging your deep understanding of sea freight processes alongside advanced digitalisation tools, you will ensure operational excellence at every stage.

• Oversee all aspects of sea freight sales operations in Jakarta by ensuring seamless coordination between sales teams and customer service professionals to deliver exceptional results for clients.
• Manage a team of three field sales professionals by providing ongoing guidance, support, mentorship, and fostering their professional development to achieve ambitious volume delivery targets.
• Grow the local controlled business segment by developing effective market penetration strategies and collaborating closely with your team to secure new accounts in a competitive landscape.
• Champion customer experience initiatives by setting clear expectations, monitoring satisfaction metrics such as NPS, and implementing continuous improvements based on valuable feedback from clients.
• Demonstrate commercial acumen by negotiating local contracts effectively, understanding standard operating procedures (SOPs), and navigating customs processes efficiently to ensure compliance.
• Utilise digitalisation tools to enhance operational efficiency by streamlining workflows, providing real-time insights into business performance, and supporting data-driven decision making.
• Ensure strict compliance with company policies as well as industry regulations while fostering a culture of collaboration across internal stakeholders for optimal outcomes.
• Report regularly on key performance indicators related to volume delivery, profitability metrics, customer satisfaction scorecards, and digital adoption rates within the team.

What you bring:

To excel as Sea Freight Sales Manager in this organisation’s Jakarta office, you will bring substantial hands-on experience from previous roles overseeing both sales operations and customer service within the sea freight sector. Your background should reflect not only technical expertise but also an empathetic approach to team leadership—ensuring that those reporting to you feel supported in their professional growth journeys. You will have demonstrated success managing complex P&L responsibilities while consistently achieving or exceeding targets related to profitability and volume delivery.

• A minimum of 5 to 10 years’ proven experience in a leadership role within sea freight sales or customer service/operations is essential for success in this position as it demonstrates your depth of industry knowledge.
• Demonstrated track record of managing teams effectively with a focus on coaching, mentoring, supporting professional development among direct reports, and fostering an inclusive team environment.
• Comprehensive knowledge of P&L management including gross profit analysis, yield improvement strategies, and overall financial accountability within logistics or supply chain sectors.
• Hands-on familiarity with digitalisation tools used in logistics or supply chain environments to drive process efficiencies and enable data-driven decision making across multiple functions.
• Solid understanding of standard operating procedures (SOPs), contract negotiation practices at the local level, customs clearance processes relevant to sea freight operations ensuring regulatory compliance.
• Experience working collaboratively across multiple functions—including sales, operations, finance—and managing diverse stakeholder interests effectively within complex organisational structures.
• Fluency in English is required; given the international nature of many client accounts.

What sets this company apart:

This organisation stands out as a trusted leader within Indonesia’s logistics landscape due to its unwavering commitment towards employee wellbeing and professional development. The company fosters an inclusive culture where teamwork is celebrated—ensuring everyone feels connected regardless of their role or tenure. Employees benefit from flexible hybrid working arrangements designed around modern lifestyles; only one day per week is required onsite so you can enjoy greater autonomy over how you structure your time. The company’s investment in digitalisation ensures that staff have access to cutting-edge tools which simplify daily tasks while opening up new avenues for learning.

What's next:

If you are ready to take the next step in your career journey by joining an organisation that values your expertise in sea freight sales management—now is the perfect time to apply!

Apply today by clicking on the link provided; we look forward to connecting with talented professionals who share our passion for excellence.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.