Corporate Account Manager (QSR)

Corporate Account Manager (QSR) Salary: Competitive and based on experience Location: Jakarta Keywords: QSR, foodservice, key account management, hygiene solutions, commercial growth, stakeholder engagement, cross-functional collaboration, customer satisfaction

A leading global provider of water, hygiene, and infection prevention solutions is seeking a Corporate Account Manager to oversee and expand key relationships within the Quick Service Restaurant (QSR) sector in Indonesia. This is an exceptional opportunity for you to leverage your expertise in managing national accounts and driving commercial success with some of the most recognisable foodservice brands. The organisation is renowned for its commitment to excellence, innovation, and sustainability, offering you the chance to work at the forefront of industry best practices. You will benefit from flexible working opportunities, generous training programmes, and a supportive leadership team that values your professional development. If you are passionate about building lasting partnerships and delivering outstanding service in a collaborative environment, this role offers high visibility and significant career advancement potential.

• Take charge of strategic relationships with top-tier QSR clients across Indonesia, ensuring their needs are met with world-class hygiene and food safety solutions while supporting their business objectives.
• Enjoy a high-impact position where your ability to drive revenue growth through cross-selling, upselling, and solution-based selling will be recognised and rewarded by a company committed to your ongoing development.
• Benefit from a collaborative culture that encourages knowledge sharing, teamwork, and continuous learning, all within a globally respected organisation known for its strong brand reputation and ethical standards.

What you'll do:

As a Corporate Account Manager Quick Service Restaurant, you will play a pivotal role in shaping the future of key client relationships within Indonesia’s vibrant QSR landscape. Your day-to-day responsibilities will centre around fostering deep connections with major restaurant chains by providing them with expert guidance on hygiene management, food safety protocols, and water treatment solutions. You will be instrumental in developing bespoke account plans that drive mutual growth while collaborating with cross-functional teams to ensure flawless execution of service delivery. By staying attuned to market dynamics and anticipating client needs before they arise, you will help maintain the organisation’s reputation as a trusted partner in the foodservice industry. Your efforts will directly contribute to customer retention rates and open doors for new business opportunities within this dynamic sector.

• Develop and nurture long-term partnerships with national and regional Quick Service Restaurant customers by understanding their unique operational challenges and aligning tailored solutions to support their goals.
• Drive sustainable sales growth across existing corporate accounts by identifying opportunities for cross-selling and upselling hygiene, cleaning, food safety, and water treatment products.
• Create comprehensive annual account plans that include business reviews, growth strategies, and performance metrics aligned with each customer’s objectives.
• Lead all aspects of commercial negotiations including contract renewals, pricing discussions, partnership agreements, and ensuring mutually beneficial outcomes for both parties.
• Collaborate closely with internal teams such as operations, technical service, supply chain, and marketing to deliver seamless service experiences for clients.
• Identify new business opportunities within the QSR segment by researching market trends, competitor activity, and emerging customer needs to convert prospects into long-term partners.
• Monitor industry developments in the foodservice sector to anticipate client requirements and proactively offer innovative solutions that enhance value.
• Ensure consistently high levels of customer satisfaction through regular engagement, prompt issue resolution, and a consultative approach to solution-based selling.
• Prepare detailed reports on account performance, pipeline activities, and market intelligence to inform strategic decision-making within the organisation.

What you bring:

To excel as a Corporate Account Manager, you will bring extensive experience managing high-profile accounts within the foodservice or related sectors. Your background should reflect not only technical proficiency but also strong interpersonal skills that foster trust-based relationships with clients at every organisational level. A history of delivering measurable results through collaborative problem-solving sets you apart as someone who thrives on shared success. Your ability to navigate complex negotiations while remaining sensitive to client requirements ensures enduring partnerships built on mutual respect. Additionally, your fluency in multiple languages enhances communication effectiveness across diverse teams. With an adaptable mindset and genuine enthusiasm for supporting others’ growth journeys—both clients’ and colleagues’—you embody the qualities needed for long-term achievement in this influential role.

• Bachelor’s degree in Business Administration, Marketing, Food Technology or a related discipline is required for this role as it provides the foundational knowledge necessary for success.
• At least 10 years of experience in sales or key account management within FMCG, foodservice, horeca (hotel/restaurant/café), hygiene solutions or similar industries demonstrates your ability to manage complex client portfolios.
• Proven track record managing QSR or restaurant chain accounts at a national level shows your capability in handling large-scale partnerships with well-known brands.
• Demonstrated success in achieving sustainable revenue growth through effective relationship management and solution-based selling highlights your commercial acumen.
• Excellent negotiation skills combined with stakeholder management abilities enable you to secure favourable terms while maintaining positive client relations.
• Experience working cross-functionally within matrix organisations ensures you can collaborate effectively across departments for optimal service delivery.
• Fluency in both English and Bahasa Indonesia allows you to communicate seamlessly with diverse stakeholders internally and externally.
• Hands-on approach coupled with comfort operating in fast-paced commercial environments means you can adapt quickly to changing priorities without compromising quality.
• Exposure to managing accounts such as McDonald’s, KFC, Burger King, Domino’s Pizza Hut or Starbucks is highly desirable as it reflects familiarity with leading QSR brands.
• Background in cleaning & sanitation solutions or facilities management is considered an advantage due to its relevance in addressing client needs.

What sets this company apart:

This organisation stands out as a global leader dedicated to advancing public health through innovative water treatment technologies and comprehensive hygiene solutions. Its unwavering commitment to sustainability is reflected not only in its product offerings but also in its inclusive workplace culture that champions diversity at every level. Employees benefit from robust training programmes designed to nurture talent while encouraging personal growth through mentorship initiatives led by knowledgeable professionals. Flexible working arrangements support work-life balance so you can thrive both professionally and personally. The company’s reputation for ethical business practices has earned it widespread recognition among industry peers—making it an employer of choice for those who value integrity alongside ambition. Here you’ll find an environment where your contributions are celebrated; where teamwork drives progress; where every voice matters; and where your career aspirations are supported by leaders who genuinely care about your wellbeing.

What's next:

If you are ready to take on an impactful role managing premier QSR accounts while contributing meaningfully to public health standards across Indonesia’s foodservice industry—this is your moment!

Apply today by clicking on the link provided—your next rewarding career move awaits!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.