Key Account Manager (Modern Trade)

Key Account Manager (Modern Trade) Salary: Competitive and based on experience Location: Jakarta, Indonesia Keywords: collaborative, growth leadership, supportive leadership, dependable, inclusive, training opportunities, team development, flexible working environment, knowledgeable, FMCG sales, modern trade, key account management

A renowned global brand with a rapidly expanding footprint in Indonesia is seeking a Key Account Manager for Modern Trade to join their Jakarta-based team. This pivotal role offers you the chance to shape commercial success across leading retail channels, working within an organisation celebrated for its commitment to quality, employee growth, and a supportive, inclusive culture. You will be empowered to develop and execute strategic plans that drive business results while collaborating with knowledgeable colleagues who value teamwork and personal development. With flexible working arrangements and ongoing training opportunities, this is your platform to advance your career in a thriving market and make a meaningful impact on both the business and your professional journey.

• Join a globally respected company known for its collaborative workplace culture, strong support for employee development, and commitment to quality.
• Take ownership of key modern trade accounts, driving commercial strategy and execution across minimarkets, supermarkets, and hypermarkets throughout Jakarta and beyond.
• Benefit from flexible working opportunities, structured career progression, and access to continuous learning in an inclusive environment where your contributions are valued.

What you'll do:

As a Key Account Manager, you will play a central role in shaping the company's presence within Indonesia's most influential retail channels. Your day-to-day responsibilities will see you developing robust commercial plans tailored to specific outlets such as minimarkets, supermarkets, and hypermarkets. You will monitor evolving market dynamics—analysing data on consumer preferences and competitor movements—to proactively adjust strategies that keep the business ahead. By orchestrating seamless product launches into modern trade environments, you will ensure every campaign is meticulously planned from forecasting through promotional execution. Your ability to manage budgets effectively will be crucial as you participate in diverse sales initiatives while keeping a close eye on cost efficiency. Building enduring relationships with key accounts will be at the heart of your work; you’ll nurture these partnerships through open communication and shared objectives. Collaboration is essential: you’ll work hand-in-hand with distributor teams to guarantee flawless execution across distribution expansion, merchandising standards, shelf availability, and promotional rollouts. Additionally, your insights into competitor activity will inform broader business decisions. Success in this position means consistently delivering on ambitious targets while fostering an environment where teamwork thrives.

• Develop and sustain annual or medium-term plans for assigned modern trade areas and customers, ensuring alignment with overall company objectives.
• Monitor sales performance by analysing market trends, competitor activities, and consumer behaviour to identify new opportunities as well as potential challenges.
• Lead successful launches of new products into modern trade channels by planning, forecasting, and executing promotional activities that maximise visibility and sales.
• Manage advertising and promotion budgets from planning through execution and monitoring to achieve sales objectives efficiently.
• Participate actively in sales and marketing programmes while tracking costs and evaluating effectiveness against set goals.
• Identify channel-specific issues and opportunities, building targeted activities to optimise territory or channel performance.
• Assist senior managers in all aspects of planning and execution related to modern trade strategies.
• Deliver accurate sales volume forecasts for each customer or channel under your responsibility.
• Build strong relationships with key customers to ensure long-term business partnerships based on trust and mutual benefit.
• Work closely with distributor sales teams to ensure excellence in distribution expansion, product merchandising, on-shelf availability, and implementation of promotional activities.
• Gather market intelligence by reporting competitor activities back to senior management for strategic decision-making.

What you bring:

To excel as a Key Account Manager, you bring not only technical expertise but also a genuine enthusiasm for nurturing relationships within the fast-moving consumer goods landscape. Your educational background equips you with essential business acumen while your hands-on experience—particularly within modern trade channels—demonstrates your familiarity with Indonesia’s unique retail ecosystem. You have successfully managed key accounts before; this has honed your ability to collaborate effectively with distributor partners while maintaining focus on shared goals. Your analytical mindset enables you to translate complex data into actionable insights that inform strategic decisions. Communication comes naturally to you; whether engaging with cross-functional colleagues or negotiating terms with major retailers, you foster understanding through clarity and empathy. Ethical integrity guides every interaction while your pragmatic outlook ensures practical solutions are always prioritised. Adaptability is another hallmark: you’re comfortable travelling when needed so that no opportunity goes unexplored. Above all else, your interest in business growth aligns perfectly with the company’s vision for continued expansion.

• A degree in Business, Marketing or a related field provides the foundational knowledge required for this role.
• Four to five years of relevant experience in sales and marketing—ideally gained at leading multinational food companies—ensures you understand industry best practices.
• Proven track record managing modern trade channels as a Key Account Executive or Assistant/Key Account Manager demonstrates your capability in this specialised area.
• Experience working through distributors is highly valued for this position as it enhances your ability to drive results across complex networks.
• Excellent interpersonal skills enable you to build rapport with internal teams as well as external partners such as retailers and distributors.
• Strong analytical abilities allow you to interpret data trends quickly so you can recommend effective solutions when challenges arise.
• Fluency in both Bahasa Indonesia and English ensures clear communication across diverse stakeholders within the organisation.
• A pragmatic approach combined with ethical conduct underpins all your business dealings.
• Interest in business or entrepreneurial ventures shows your passion for commercial growth within the FMCG sector.
• Willingness to travel domestically or overseas when required supports the company’s regional ambitions.

What sets this company apart:

This organisation stands out as one of the world’s most respected names in FMCG—a brand synonymous with quality products enjoyed by millions globally. Their Indonesian operations are marked by rapid growth yet remain grounded in values that prioritise people above all else. Employees benefit from an inclusive culture where collaboration is more than just a buzzword; it’s embedded into daily routines through open communication channels and shared successes. The company invests heavily in training opportunities so that every team member can reach their full potential—whether through formal courses or informal mentoring relationships. Flexible working arrangements reflect their understanding of work-life balance needs while structured career progression pathways provide clarity about future advancement possibilities. Here, supportive leadership isn’t just promised—it’s delivered consistently by managers who genuinely care about individual wellbeing as much as collective achievement. If you’re looking for an employer who values dependability alongside ambition—and who recognises that true innovation comes from diverse perspectives—this is the place where your talents will be nurtured for long-term success.

What's next:

If you're ready to take on a rewarding challenge where your expertise will shape the future of modern trade sales in Indonesia’s vibrant sector, we encourage you to apply now!

Apply today by clicking on the link provided—your next career milestone awaits!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.