Key Account Manager (Modern Trade)

Key Account Manager (Modern Trade) Salary: Competitive and based on experience Location: Jakarta Keywords: Modern Trade, Key Account Management, Retail Partnerships, Category Strategy, Trade Marketing, Collaboration, Stakeholder Management, Business Planning, Commercial Acumen, FMCG

A leading global player in the dairy and nutrition sector is seeking a Key Account Manager (Modern Trade) to join their team. This opportunity places you at the heart of strategic retail partnerships, where your expertise will directly influence business growth and customer engagement. The organisation is renowned for its commitment to quality, innovation, and nurturing talent, offering a supportive environment that values collaboration and professional development. As part of a high-performing team, you will enjoy flexible working opportunities, exposure to cross-functional projects, and the chance to make a tangible impact on both business outcomes and consumer experiences. If you are passionate about building strong relationships, driving commercial success, and contributing to a culture of shared achievement, this role offers an exciting platform for your next career move.

• Play a pivotal role in shaping the future of modern trade retail partnerships with one of the world’s most respected names in dairy and nutrition, based in Jakarta.
• Benefit from a collaborative workplace culture that prioritises teamwork, knowledge sharing, and ongoing professional development through training opportunities.
• Enjoy the flexibility to work across functions and lead initiatives that drive category growth, customer satisfaction, and long-term business success.

What you'll do:

As a Key Account Manager, you will be entrusted with end-to-end management of major retail accounts in dynamic marketplace. Your day-to-day responsibilities will revolve around building deep connections with key partners, ensuring flawless execution of joint business plans, and collaborating across departments to deliver integrated solutions. You will play an instrumental role in negotiating trade terms, launching new products, monitoring account performance through data-driven analysis, and representing the company in strategic discussions. Success in this position requires a blend of commercial insight, stakeholder engagement skills, and a passion for delivering results through teamwork. By fostering strong internal alignment and maintaining a keen focus on customer needs, you will help shape the future direction of modern trade partnerships while achieving ambitious revenue targets.

• Take full ownership of assigned modern trade accounts by managing all aspects including profit and loss responsibility as well as joint business planning with key partners.
• Lead the execution of comprehensive 4P strategies—Product, Price, Place, Promotion—across all designated accounts to ensure consistent brand presence and market competitiveness.
• Collaborate closely with Trade Marketing, Marketing, and Supply Chain teams to deliver integrated category strategies that are tailored to customer needs and market trends.
• Oversee trade term negotiations with retail partners while planning promotions and supporting new product launches to maximise visibility and sales.
• Monitor account performance by analysing data trends and proposing actionable commercial plans that achieve targets while optimising trade spend return on investment.
• Represent the organisation in high-level business reviews and strategic discussions with key retail partners to strengthen relationships and identify new growth opportunities.
• Work cross-functionally to ensure alignment on category plans, promotional activities, and supply chain requirements for seamless execution.
• Drive effective communication between internal stakeholders to support timely delivery of business objectives and resolve any operational challenges.
• Support the development of customer-centric solutions by leveraging insights into shopper behaviour and category dynamics within modern trade channels.

What you bring:

To excel as a Key Account Manager, your background should reflect significant experience within FMCG environments where you have managed large-scale retail accounts. Your proven ability to navigate complex negotiations, analyse market data for actionable insights, and collaborate across multiple functions will set you apart. A deep understanding of category management principles coupled with sensitivity towards shopper behaviour ensures your strategies resonate with both customers and consumers. Your interpersonal strengths foster trust-based relationships while your analytical mindset drives continuous improvement. Experience in multinational settings further enhances your adaptability and broadens your perspective on best practices. Ultimately, your commitment to teamwork, open communication, and shared goals will be vital in delivering outstanding results for both the organisation and its partners.

• Minimum five years’ experience in Key Account Management within the fast-moving consumer goods sector is essential for this role.
• Demonstrated track record of successfully managing modern trade retail channels with measurable results in revenue growth or profitability improvement.
• Strong commercial acumen with an ability to understand category management principles, optimise trade investments, and interpret shopper behaviour data effectively.
• Experience working within multinational environments is highly valued as it brings an understanding of diverse markets and best practices.
• Excellent interpersonal skills are required for effective cross-functional collaboration as well as stakeholder management both internally and externally.
• Advanced analytical abilities combined with strong presentation skills enable you to translate complex data into actionable insights for business reviews.
• Proven negotiation skills are necessary for managing trade terms with retail partners while balancing organisational objectives with customer needs.
• Exposure to trade marketing activities is considered advantageous as it supports integrated campaign planning and execution.

What sets this company apart:

This organisation stands out as a global leader committed not only to excellence in dairy nutrition but also to creating an inclusive environment where every team member can thrive. With a reputation built on quality products and ethical practices, they invest heavily in employee development through structured training programmes designed to enhance both technical expertise and leadership capabilities. The company fosters a culture rooted in collaboration—encouraging knowledge sharing across departments—and values each individual’s contribution toward collective success. Flexible working opportunities allow employees to balance personal commitments while pursuing professional growth. By joining this team in Jakarta, you become part of an international network dedicated to making a positive impact on communities through responsible business practices and innovative solutions that meet evolving consumer needs.

What's next:

If you are ready to take your career forward by joining a supportive team where your contributions truly matter, this is your moment to shine—apply now!

Apply today by clicking on the link provided below; we look forward to connecting with talented professionals who share our passion for excellence.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.