National Key Account Manager (FMCG)

National Key Account Manager Salary: Competitive and based on experience Location: Jakarta Keywords: collaborative, inclusive, supportive leadership, growth leadership, training opportunities, flexible working opportunities, dependable, knowledgeable, interpersonal skills, team development

An exciting opportunity has arisen for a National Key Account Manager to join a globally recognised leader in the FMCG industry, based at their head office. This permanent position offers you the chance to play a pivotal role in shaping customer strategies and driving profitable sales growth on a national scale. You will be part of an organisation that is deeply committed to enhancing quality of life and contributing to a healthier future, with a strong emphasis on respect, diversity, and personal development. The company’s inclusive culture values every team member, providing you with access to international exposure, cross-functional collaboration, and ongoing training opportunities. If you are passionate about building meaningful relationships, nurturing talent, and making a positive impact through your work, this is the perfect environment for you to thrive.

• Join a global market leader renowned for its commitment to quality, innovation, and sustainability, offering you the platform to make a significant impact on both business results and people’s lives.
• Experience an inclusive and supportive workplace culture that prioritises respect for individuals, diversity, and professional growth through comprehensive training programmes and career development initiatives.
• Benefit from flexible working opportunities and the chance to collaborate with diverse teams across multiple functions and geographies, broadening your expertise while contributing to shared success.

What you'll do:

As National Key Account Manager based in Jakarta, you will be entrusted with overseeing strategic partnerships with major customers nationwide. Your day-to-day responsibilities will involve crafting tailored customer plans that not only meet but exceed business expectations. By leveraging your interpersonal skills and commercial acumen, you will nurture long-term relationships through joint planning sessions and consistent engagement at multiple organisational levels. Success in this role requires close collaboration with internal teams such as Commercial Development, Area Sales Management, Marketing, Supply Chain, and more—ensuring all efforts are harmonised towards common goals. You will also play an instrumental role in developing your team members’ careers by providing guidance aligned with their personal aspirations. Your ability to monitor market dynamics while upholding company values will be crucial in sustaining profitable growth within key accounts.

• Develop comprehensive annual customer plans that align with overall business objectives as well as specific customer strategies, ensuring all activities support profitable sales growth.
• Lead the creation and execution of customer relationship management initiatives, including joint business planning sessions and engagement with key stakeholders at various organisational levels.
• Take full accountability for achieving agreed targets and key performance indicators within assigned key accounts by monitoring progress and implementing corrective actions where necessary.
• Work closely with Commercial Development Teams, Area Sales Managers, and Regional Sales Key Account teams to ensure seamless alignment of category, channel, and regional sales plans as well as investment strategies.
• Ensure strict adherence to all company principles and policies including local trade policies, sales terms, safety standards, and legal regulations relevant to the business environment.
• Collaborate proactively with peer Customer Managers to share best practices while liaising with Marketing, Commercial Development Teams, Regional Sales, and Supply Chain departments to drive customer-focused initiatives.
• Champion the development of direct reports by supporting their career progression through effective coaching, succession planning, and personalised development goals.
• Foster a collaborative team environment that encourages knowledge sharing, mutual support, and continuous improvement across all levels of the organisation.
• Monitor market trends and competitor activities to identify new opportunities for growth within key accounts while maintaining strong relationships with existing customers.
• Prepare regular reports on account performance for senior management review, providing insights into successes as well as areas for further enhancement.

What you bring:

To excel as National Key Account Manager in this prominent organisation headquartered in Jakarta, you will bring a blend of academic qualifications alongside hands-on experience managing high-value client portfolios. Your background should reflect successful delivery against challenging targets within marketing or sales environments—demonstrating not just technical proficiency but also emotional intelligence when dealing with colleagues or clients alike. The ideal candidate thrives in settings where teamwork is paramount; your ability to foster open communication channels ensures everyone feels included regardless of their function or location. You understand how different parts of the business interconnect—from commercial development through supply chain—and use this knowledge strategically when designing solutions tailored specifically for each customer segment. Above all else: your passion for helping others grow professionally sets you apart; whether it’s mentoring junior staff or collaborating cross-functionally on new initiatives.

• A bachelor’s degree from any discipline provides the educational foundation required for this multifaceted role.
• At least three years’ proven experience in marketing or sales roles where you have consistently delivered on key performance indicators related to both top-line revenue growth and bottom-line profitability.
• Demonstrated capability in leading customer-focused teams within complex organisational structures while fostering an atmosphere of trust and cooperation.
• Comprehensive understanding of all core sales functions including commercial development teams (CDT), field operations, customer engagement processes, and regional account management.
• A track record of success across diverse sales assignments which highlights your adaptability as well as your ability to connect with different stakeholders.
• Exceptional interpersonal communication skills enabling you to build rapport quickly with colleagues at all levels as well as external partners.
• Proven ability to motivate others by nurturing their strengths through coaching techniques tailored to individual needs.
• Strong analytical mindset allowing you to interpret data effectively when preparing reports or identifying new business opportunities within key accounts.
• Commitment to upholding ethical standards by adhering strictly to company policies regarding trade terms, safety protocols, legal compliance requirements etc.
• A collaborative approach that values teamwork over individual achievement—ensuring collective success is always prioritised.

What sets this company apart:

This employer stands out as one of the world’s most respected names in food and beverage—a true pioneer whose influence extends across continents thanks to its unwavering dedication towards improving lives everywhere. With over 300 thousand employees worldwide operating from hundreds of factories spanning more than 85 countries—the scale alone offers unparalleled learning experiences for those eager to expand their horizons. What truly distinguishes this organisation however is its deep-rooted belief that people are its greatest asset: here you’ll find an inclusive culture built upon mutual respect where diversity isn’t just welcomed but celebrated daily. Employees benefit from structured training programmes designed around personal interests; flexible working arrangements cater for modern lifestyles; while transparent career pathways ensure everyone has equal access towards advancement regardless of background or tenure. The company’s commitment extends beyond profit margins too—with sustainability initiatives aimed at safeguarding future generations forming part-and-parcel of everyday operations. If you’re seeking somewhere that values compassion alongside commercial excellence—look no further than this exceptional workplace environment.

What's next:

If you are ready to take your career forward in an environment that values collaboration, inclusivity, and personal growth—this is your moment!

Apply today by clicking on the link provided—your next rewarding challenge awaits!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.