Head of DC Operation

A leading retail organisation is hiring a Head of Distribution Centre Operations in Bekasi. You will lead a team of 120+ and own all DC operations from receiving to dispatch, including inventory accuracy, capacity planning, safety and cost improvement. You will work closely with replenishment, demand planning and procurement, and play a key role in upcoming system improvements. Ideal candidates bring 10–12 years in warehousing, 5+ years in senior roles and strong WMS experience.

Head of Distribution Centre Operations

Salary: Competitive and based on experience

Location: Bekasi

Keywords: collaborative, dependable, supportive leadership, inclusive, co-operative, flexible working opportunities, training opportunities, knowledgeable, interpersonal skills, growth leadership

A leading retail organisation is seeking a Head of Distribution Centre Operations to oversee and manage all aspects of their distribution centre in Bekasi. This pivotal role offers you the opportunity to shape operational excellence, drive efficiency, and ensure seamless product flow across the supply chain. You will be entrusted with leading a large team, fostering a supportive and inclusive environment, and collaborating closely with cross-functional partners. The organisation is committed to nurturing talent through ongoing training opportunities and flexible working arrangements, empowering you to grow your career while making a significant impact on business outcomes. If you are passionate about optimising logistics processes and thrive in environments where your expertise is valued, this is your chance to join a network that prioritises teamwork, knowledge sharing, and professional development.

• You will lead a team of over 120 professionals, ensuring smooth operations from receiving to dispatch while promoting collaboration and shared success.
• The organisation offers flexible working opportunities and comprehensive training programmes designed to support your growth leadership journey.
• You will play a key role in driving process improvements, enhancing efficiency, and contributing to an inclusive workplace culture that values dependability and interpersonal skills.

What you'll do:

As Head of Distribution Centre Operations, you will be at the heart of supply chain management—responsible for orchestrating daily activities that keep products moving smoothly from arrival to delivery. Your day-to-day will involve guiding a large team through complex logistics challenges while ensuring every aspect of warehouse operations adheres to rigorous standards. Success in this role means not only maintaining high levels of inventory accuracy but also proactively identifying ways to improve processes for greater efficiency. You will collaborate extensively with internal stakeholders such as replenishment planners and procurement officers, ensuring that distribution flows seamlessly across the business. By championing safety protocols and supporting your team’s development through regular feedback and training opportunities, you will help create an environment where everyone feels valued. Your analytical skills will be put to use in monitoring performance metrics and preparing insightful reports for senior management. Ultimately, your ability to set priorities aligned with business goals—and propose innovative solutions—will drive operational excellence throughout the distribution centre.

• Oversee all operational activities within the distribution centre, including receiving, storage, picking, packing, and dispatch, ensuring every process runs efficiently and meets company standards.
• Ensure inventory accuracy by implementing robust controls and maintaining strict compliance with standard operating procedures (SOP) throughout all warehouse functions.
• Manage warehouse capacity planning and optimise storage space utilisation to support business requirements and maximise operational effectiveness.
• Monitor productivity levels and performance metrics for the operational team, providing guidance and support to foster a dependable and collaborative work environment.
• Coordinate closely with replenishment teams, demand planning units, and procurement officers to guarantee seamless product distribution across the supply chain network.
• Champion workplace safety initiatives and enforce security standards within the warehouse to protect both personnel and assets.
• Analyse operational performance data regularly, preparing detailed reports for senior management that highlight achievements as well as areas for improvement.
• Identify opportunities for process enhancements, implementing changes that boost efficiency while reducing operational costs without compromising quality or service.
• Provide direction and conduct performance evaluations for all members of the distribution centre team, nurturing talent through constructive feedback and training.
• Set operational priorities in alignment with evolving business needs, proposing system improvements to supervisors for continuous advancement.

What you bring:

To excel as Head of Distribution Centre Operations, you bring extensive experience managing complex logistics environments—ideally within large-scale warehousing settings. Your academic background equips you with technical know-how in industrial engineering or supply chain management while your hands-on expertise ensures you can navigate the intricacies of inventory control, capacity planning, and process optimisation. You have spent several years leading sizeable teams where your supportive leadership style has fostered collaboration and growth among colleagues. Your proficiency with Warehouse Management Systems (WMS) allows you to streamline operations efficiently while leveraging Microsoft Excel for insightful reporting. You possess exceptional interpersonal skills that make cross-functional coordination pleasant and productive; your approach is always considerate of others’ perspectives. Safety is paramount in your work ethic—you consistently uphold best practices for protecting people and assets alike. When faced with operational pressures or unexpected challenges, your responsiveness shines through as you calmly resolve issues without compromising quality or morale. Your ability to nurture talent through constructive feedback further sets you apart as someone who builds dependable networks within the workplace.

• Minimum Bachelor’s Degree (S1) in Industrial Engineering, Logistics Management, Supply Chain or related field is required for this position.
• At least 10–12 years’ proven experience in warehousing or logistics operations with a strong track record in managing large-scale facilities.
• A minimum of 5 years in a senior managerial role overseeing sizeable teams within supply chain or logistics environments.
• Expertise in warehouse operations management including inventory control, distribution processes, capacity planning, and layout optimisation.
• Advanced proficiency in Warehouse Management Systems (WMS) as well as Microsoft Excel for data analysis and reporting purposes.
• Demonstrated ability to analyse operational performance data effectively and translate insights into actionable improvements.
• Exceptional interpersonal skills enabling effective communication across functions; you are considerate when coordinating with colleagues from different departments.
• Strong commitment to workplace safety standards coupled with knowledge of best practices in warehouse security protocols.
• Experience providing direction, conducting performance evaluations, and nurturing talent within diverse teams is highly desirable.
• Ability to perform under operational pressure while maintaining composure; you are responsive to challenges and adept at problem-solving.

What sets this company apart:

This organisation stands out for its unwavering commitment to employee development and wellbeing. With flexible working opportunities tailored to support work-life balance alongside comprehensive training programmes designed for continuous learning, you are empowered to advance your career at your own pace. The company fosters an inclusive culture where every voice matters—encouraging knowledge sharing across teams so that everyone benefits from collective expertise. Supportive leadership ensures that you feel valued not just as an individual contributor but as part of a larger network striving towards shared goals. The focus on safety standards reflects genuine care for staff welfare while generous resources are allocated towards personal growth initiatives. Whether you’re looking for stability or new challenges within logistics management, this organisation provides an environment where dependability is rewarded—and where your contributions help shape future successes together.

What's next:

If you are ready to take on a rewarding challenge where your expertise makes a real difference every day, we encourage you to apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.