Operations and Supply Chain Lead

Operations & Supply Chain Lead – Jakarta. Join a global medical technology organisation expanding its Indonesia operations. Lead ERP implementation, establish processes, manage vendors, import/export and regulatory compliance, and ensure inventory and operational excellence. Medical device/pharma experience is preferred. This is a hands-on, process-driven role with the opportunity to build and lead a team as the business grows.

Operations and Supply Chain Lead

Salary: Competitive and based on experience

Location: Jakarta

Keywords: collaborate, process-driven, ERP implementation, vendor management, regulatory compliance, cross-functional communication, team growth, inventory accuracy, operational excellence, commercial readiness

A leading global medical technology organisation is seeking an Operations and Supply Chain Lead to establish and manage the operational framework for its newly expanded subsidiary office in Jakarta. This pivotal role offers you the opportunity to shape the future of operations, from implementing a robust ERP system to building out a high-performing team. You will be instrumental in setting up processes that ensure regulatory compliance, seamless supply chain management, and effective cross-border collaboration. If you are passionate about creating efficient workflows, thrive in a startup-like environment, and enjoy working closely with both local and international teams, this position provides a unique platform for professional growth. Flexible packages are available for exceptional candidates who closely match the requirements, and you will benefit from a supportive leadership structure that values your input and encourages knowledge sharing.

• You will play a key role in establishing operational processes for a newly expanded subsidiary office, ensuring readiness for commercial activities and future team growth.
• This position offers flexible working opportunities and direct access to training resources as you collaborate with global teams on strategic projects.
• You will have the chance to build out your own team within 12 months, fostering a culture of excellence while enjoying generous support from experienced leaders.

What you'll do:

As an Operations and Supply Chain Lead, you will be responsible for laying the foundation of operational success in Jakarta. Your day-to-day activities will involve driving ERP implementation projects, developing scalable processes that meet regulatory standards, managing vendor relationships for optimal supply chain performance, and overseeing import/export logistics. You will also create detailed workflows for inventory management and reporting while monitoring KPIs to ensure continuous improvement. Collaboration is central to this role; you will act as a bridge between local teams and headquarters, facilitating clear communication channels. Within your first year, you will stabilise commercial flows and begin expanding your team, nurturing a culture of excellence through supportive leadership. Your ability to execute independently while preparing for future growth will be crucial in achieving success.

• Lead the end-to-end implementation of an ERP system to streamline operations and prepare the subsidiary for commercial activities.
• Develop comprehensive operational processes that align with company standards, tax regulations, and compliance requirements.
• Establish strong relationships with key vendors, including logistics partners, to ensure seamless inventory flow and maximum uptime.
• Oversee import/export procedures, taxes, and regulatory adherence to maintain smooth supply chain operations.
• Create robust workflows for inventory management, reporting, and financial integration to drive operational efficiency.
• Monitor key performance indicators such as uptime, inventory accuracy, and reporting efficiency to achieve operational excellence.
• Act as a liaison between the local office and headquarters to align goals and strategies across global teams.
• Communicate effectively with stakeholders at all levels to ensure smooth coordination of operations.
• Stabilise commercial flows within the first six months and build out the operations team within twelve months.
• Foster a culture of excellence within a lean organisational structure by supporting team members and encouraging knowledge sharing.

What you bring:

The ideal Operations and Supply Chain Lead brings proven experience in ERP implementation or UAT alongside strong project management capabilities. Your fluency in English allows you to communicate effectively across global teams while your process-driven approach ensures operational excellence. Candidates with backgrounds in medical devices or pharmaceuticals are preferred but those from FMCG or similar industries who demonstrate robust operational expertise are equally valued. You should be comfortable executing tasks independently yet eager to grow into a leadership role as the team expands. Experience in startup environments is beneficial as it highlights your adaptability. Your understanding of tax regulations, compliance requirements, vendor management, supply chain logistics, and KPI monitoring will enable you to deliver results efficiently. Above all, your commitment to collaboration and knowledge sharing will help foster an inclusive culture where every team member thrives.

• Proven experience in ERP implementation or User Acceptance Testing (UAT), demonstrating your ability to manage complex systems integration projects.
• Strong project management skills with a process-driven mindset that enables you to develop efficient workflows aligned with business objectives.
• Fluency in English with excellent communication skills for collaborating across global teams and engaging stakeholders at all levels.
• Experience in medical devices or pharmaceutical industries is highly desirable; however, candidates from FMCG or other relevant sectors with strong operational expertise are welcome.
• Mid-level professional background capable of executing tasks independently while growing into a leadership role over time (Supervisor/Assistant Manager/Manager level).
• Startup experience is considered an advantage as it demonstrates adaptability in fast-evolving environments.
• Ability to establish vendor relationships and oversee supply chain operations including import/export procedures.
• Understanding of tax regulations, compliance requirements, and financial integration within operational frameworks.
• Demonstrated capacity to monitor KPIs such as uptime, inventory accuracy, and reporting efficiency for continuous improvement.
• Commitment to fostering a collaborative culture through supportive leadership and knowledge sharing.

What sets this company apart:

This organisation stands out as a global leader in medical technology with a reputation for delivering high-quality solutions that improve patient outcomes worldwide. Employees benefit from flexible working opportunities tailored to individual needs as well as generous support from knowledgeable leaders who value professional development. The company’s commitment to training ensures you have access to resources that enhance your skills while its inclusive approach welcomes candidates from under-represented backgrounds. With direct access to international networks and collaborative projects spanning multiple regions, you’ll enjoy unparalleled opportunities for growth. The supportive leadership structure prioritises teamwork over hierarchy so your contributions are recognised at every stage. As part of this organisation’s expansion into Jakarta, you’ll play an integral role in shaping its future success while enjoying workplace benefits designed around your career aspirations.

What's next:

If you are ready to make an impact by establishing best-in-class operations in Jakarta while advancing your career within a globally respected organisation, we encourage you to apply now!

Apply today by clicking on the link provided—your next step towards joining an inclusive team awaits.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.