Senior Division Manager - Retail Health & Beauty

Senior Division Manager – Retail Health & Beauty Salary: Competitive and based on experience Location: Jakarta Keywords: collaborative, supportive leadership, inclusive, growth leadership, dependable, flexible working opportunities, training opportunities, generous pensions contributions

A leading retail organisation is seeking a Senior Division Manager to oversee the Health & Beauty business unit, driving commercial and operational excellence across its extensive retail network. This pivotal role offers you the opportunity to shape the future of beauty retail by steering sales growth, category profitability, and customer experience while ensuring the division remains competitive amidst evolving consumer trends. You will be empowered to lead a talented team of Regional and Area Managers, collaborate with cross-functional partners, and own the overall P&L performance for the Health & Beauty division. If you are passionate about delivering premium customer experiences and thrive in an inclusive culture that encourages knowledge sharing and continuous improvement, this is your chance to make a lasting impact.

• Take charge of a high-profile Health & Beauty division with full responsibility for commercial strategy, operational standards, and financial outcomes across multiple retail sites.
• Work closely with cross-functional teams including Merchandising, Marketing, Supply Chain, Brand Principals, and E-commerce to drive innovation and deliver exceptional customer experiences.

What you'll do:

As Senior Division Manager – Retail Health & Beauty you will play a central role in shaping the commercial direction of the Health & Beauty business unit. Your day-to-day responsibilities will involve collaborating with cross-functional teams to implement strategic initiatives that drive sales growth across diverse categories such as skincare, cosmetics, personal care products, hair care solutions, fragrances as well as health & wellness offerings. You will be responsible for monitoring key performance indicators to ensure optimal results while maintaining high standards of operational excellence throughout the retail network. By partnering with Merchandising teams and Brand Principals you will bring innovative products to market through impactful launches and exclusive activations. Your focus on customer experience will see you championing beauty consultations and wellness solutions that foster loyalty among shoppers. Leadership is at the heart of this role: you will nurture talent within your team by providing coaching support and facilitating ongoing training. Financial stewardship is equally important as you manage budgets and optimise resources to maximise profitability. Ultimately your success will be measured by your ability to deliver outstanding commercial results while creating an environment where customers feel valued and employees are motivated to excel.

• Develop and execute comprehensive business strategies for the Health & Beauty division that align with corporate objectives and market demands.
• Deliver on ambitious sales targets, gross margin goals, and EBITDA benchmarks by driving category growth across skincare, cosmetics, personal care, hair care, fragrances, health & wellness products.
• Monitor key commercial KPIs such as sales growth, sell-through rates, average basket size, conversion rates, category mix optimisation, and inventory turnover to ensure sustained performance.
• Ensure consistent execution of retail standards across all stores by promoting operational efficiency, productivity improvements, cost optimisation initiatives, merchandising excellence, and planogram compliance.
• Maintain product availability while minimising stock losses and shrinkage through robust inventory management practices and adherence to regulatory requirements.
• Collaborate with Merchandising teams to optimise category assortment and product lifecycle management; partner with Brand Principals on product launches, promotional campaigns, exclusive activations, and vendor-funded marketing initiatives.
• Analyse market trends, consumer behaviour patterns, and competitor activities to identify new growth opportunities; introduce emerging beauty and wellness trends into the business unit.
• Deliver a premium customer experience focused on beauty consultation and wellness solutions by ensuring high standards of service across all stores; promote loyalty through CRM programmes and membership initiatives.
• Lead and coach Regional Managers, Area Managers, and Store Managers to build a high-performance culture centred on accountability; develop succession plans and provide regular product knowledge training for frontline teams.
• Own the P&L for the Health & Beauty division by developing annual budgets, forecasts, business plans; optimise labour costs, operating expenses, inventory investments; monitor promotional ROI and category profitability.

What you bring:

The ideal candidate for Senior Division Manager – Retail Beauty brings extensive experience from senior leadership positions within health & beauty retail or fast-moving consumer goods sectors. Your academic background includes a relevant bachelor’s degree—preferably complemented by an MBA—and you have demonstrated success managing multi-site operations with responsibility for category performance optimisation. You possess deep expertise in health & beauty category management along with strong commercial acumen enabling you to craft strategies that drive both sales growth profitability. Your proven ability in P&L management covers budgeting forecasting resource allocation cost control inventory investment monitoring promotional ROI analysis—all essential for achieving financial targets. You are adept at collaborating across functions including merchandising vendor relations brand management omnichannel integration inventory optimisation customer experience enhancement data-driven decision making change management talent development. Your interpersonal skills allow you to connect effectively with colleagues partners suppliers brand principals e-commerce finance HR supply chain marketing teams ensuring seamless execution of strategic initiatives. You have a keen eye for analysing market trends consumer behaviour competitor activity identifying new opportunities introducing emerging beauty wellness trends into business unit. As a leader you inspire regional area store managers building high-performance cultures fostering accountability continuous improvement succession planning leadership capability development.

• Bachelor’s degree in Business Administration, Marketing, Pharmacy or Retail Management or related discipline is required; an MBA qualification is highly advantageous for this position.
• A minimum of 12–15 years’ experience in retail management with at least 5 years spent in senior leadership roles overseeing multi-site operations within health & beauty retail or FMCG environments.
• Proven track record managing large-scale retail operations including category performance optimisation across skincare, cosmetics or pharmacy chains.
• Expertise in health & beauty category management coupled with strong commercial acumen for developing strategies that drive sales growth and profitability.
• Strong brand acquisition experience would be a plus.
• Demonstrated ability in P&L management including budget development forecasting resource allocation cost optimisation inventory investment monitoring promotional ROI analysis.
• Exceptional skills in merchandising excellence vendor relations brand management omnichannel retail integration inventory optimisation customer experience enhancement data-driven decision making change management talent development.
• Strong interpersonal communication skills enabling effective collaboration with internal stakeholders external partners suppliers brand principals e-commerce teams finance HR supply chain marketing departments.
• Ability to analyse market trends consumer behaviour competitor activity identifying new opportunities introducing emerging beauty wellness trends into business unit.
• Experience leading coaching mentoring regional area store managers building high-performance cultures fostering accountability continuous improvement succession planning leadership capability development.

What sets this company apart:

This organisation stands out as one of Indonesia’s most respected names in retail—renowned for its commitment to quality products. Employees enjoy access to industry-leading resources collaborative networks mentorship from knowledgeable leaders who value dependability compassion empathy teamwork knowledge sharing continuous learning personal growth career advancement.

What's next:

If you are ready to take your career in health & beauty retail management to new heights apply now for this exciting opportunity!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.