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Services

Indonesia's leading employers trust us to deliver talent solutions tailored to their exact requirements.

Browse our range of services
About Robert Walters Indonesia

Since our establishment in 2011, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Indonesia.

Learn more

HRBP Manager [Retail]

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Salary: Competitive and based on experience Location: Jakarta Keywords: collaborative, supportive leadership, inclusive, dependable, interpersonal, co-operat, training opportunities

A leading luxury retail organisation in Jakarta is seeking a Human Resources Business Partner Manager to join their dynamic team. This role offers you the opportunity to make a meaningful impact by supporting the Senior HR Manager and partnering with retail leaders across Indonesia. You will be at the heart of driving talent acquisition, talent management, compensation and benefits, learning and development, HR analytics, and employee relations. The organisation is renowned for its commitment to excellence, fostering an inclusive and supportive environment where your expertise will help shape the future of their retail workforce. If you are passionate about nurturing talent, championing positive workplace culture, and delivering responsive HR solutions, this is your chance to thrive in a collaborative setting that values growth, flexibility, and professional development.

  • Join a prestigious luxury retail brand in Jakarta with a strong reputation for excellence and employee engagement.
  • Play a pivotal role in shaping HR strategies across talent acquisition, development, compensation & benefits, and employee relations.
  • Enjoy flexible working opportunities and access to ongoing training programmes designed to support your professional growth.

What you'll do:

As a Human Resources Business Partner Manager based in Jakarta, you will play an integral role in supporting both operational HR functions and strategic business partnering. Your daily activities will involve collaborating with retail leaders to understand their workforce needs, developing robust strategies for talent acquisition and onboarding processes, ensuring compliance with local employment laws, and leveraging HR analytics to inform decision-making. You will also work closely with trainers to identify areas for talent development while implementing succession planning initiatives that contribute to long-term organisational success. By providing expert consultation on human capital matters and managing employee relations effectively, you will help cultivate an environment where every team member feels valued. Your ability to champion excellence will inspire others to reach their full potential while contributing positively to the overall culture of the organisation.

  • Deliver responsive and effective day-to-day HR services and solutions tailored to the needs of the retail team while ensuring alignment with business objectives.
  • Partner closely with retail leadership to anticipate business requirements and develop workforce planning strategies that support organisational growth.
  • Lead the end-to-end talent acquisition process for all retail roles up to Team Member level as well as office non-managerial positions, including job advertising, interviewing, presenting employment offers, and ensuring a seamless candidate-employee experience.
  • Stay current with employment statutory regulations and laws in Indonesia, maintaining responsibility for HR regulatory compliance and educating teams on best practices.
  • Collaborate with the Senior HR Manager and Zone HR Centres of Excellence to ensure consistency in delivering high-quality HR frameworks and solutions across the business.
  • Analyse internal and external trends using HR analytics to recommend new initiatives that drive continuous improvement in people-related decisions.
  • Work alongside Retail Leaders and Trainers to identify opportunities for talent development, retention, succession planning, and implement key action plans that foster team growth.
  • Provide consultation and coaching to retail stakeholders on all human capital matters, offering guidance on performance management discussions and challenges.
  • Manage employee relations by addressing concerns proactively and facilitating performance-related conversations with retail stakeholders.
  • Champion a culture of excellence within the team so employees feel engaged, inspired, and motivated to achieve exceptional results.

What you bring:

The ideal candidate for the Human Resources Business Partner Manager position brings extensive experience from both generalist HR roles and specialised business partnering assignments within retail or service sectors. Your academic background equips you with foundational knowledge while your practical expertise enables you to handle complex challenges efficiently. You possess advanced communication skills which allow you to connect meaningfully with stakeholders across various levels of seniority. Your analytical mindset ensures that data-driven insights inform your recommendations for improvement. As someone who thrives in collaborative environments, your approach is always considerate—focusing on building trust through empathy and support. Your familiarity with Indonesian employment law guarantees compliance throughout all processes. By leveraging your interpersonal strengths alongside technical know-how in HR analytics, you consistently deliver solutions that nurture talent development while promoting organisational excellence.

  • Degree holder in Human Resources Management or equivalent qualification demonstrating comprehensive knowledge of HR principles.
  • Minimum 5-10 years of relevant generalist experience within Human Resources; at least 3 years specifically in HR Business Partnering roles ideally within retail or service industries.
  • Highly motivated individual who is hands-on and able to navigate ambiguity within a fast-paced environment while remaining dependable.
  • Exceptional communication skills paired with strong interpersonal abilities enabling you to engage effectively with stakeholders at all levels.
  • Proven influencing skills allowing you to build consensus among diverse groups within the organisation.
  • Advanced analytical capabilities coupled with problem-solving skills that translate complex issues into actionable plans.
  • Team player mentality characterised by a can-do attitude that supports communal goals through co-operation.
  • Thorough understanding of Indonesia employment law & regulations as well as market-specific HR practices ensuring compliance at all times.
  • Experience utilising HR analytics tools for trend analysis and recommending innovative initiatives for continuous improvement.
  • Demonstrated ability to provide empathetic consultation and coaching on human capital matters fostering trust among colleagues.

What sets this company apart:

This luxury retail organisation stands out for its unwavering commitment to creating an inclusive workplace where every employee’s contribution is recognised. The company prioritises flexible working arrangements that empower staff members to balance personal commitments alongside professional responsibilities. Employees benefit from ongoing training opportunities designed not only for skill enhancement but also for career progression within the business. The leadership team fosters a supportive environment built on collaboration—ensuring everyone feels connected through shared goals. With a focus on nurturing talent at every stage of employment—from onboarding through succession planning—the company invests heavily in its people so they can grow together as part of a cohesive network. Their dedication to regulatory compliance further underscores their reputation as an employer of choice within Indonesia’s luxury retail sector.

What's next:

If you are ready to make a lasting impact as a Human Resources Business Partner Manager in Jakarta’s thriving luxury retail industry, seize this opportunity now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: Perm

Specialism: Human Resources

Focus: HR Generalist

Industry: Retail

Salary: Negotiable

Workplace Type: On-site

Experience Level: Mid Management

Location: South Jakarta

Job Reference: V2B6QV-368C5477

Date posted: 23 September 2026

Consultant: Nadhya Wulandha