Head of Human Capital [Retail]

Salary: Competitive and based on experience Location: Jakarta Keywords: collaborative, supportive leadership, inclusive, dependable, fast pace environment

A leading organisation in Jakarta is seeking a Head of Human Capital to join their team and play a pivotal role in shaping the future of their workforce. This is an exceptional opportunity for you to bring your expertise in HR Generalist functions, Talent Acquisition, and HR Operations to a company that values collaboration, inclusivity, and professional growth. You will be empowered to create meaningful impact through nurturing talent, developing supportive policies, and fostering a positive workplace culture. The organisation offers flexible working opportunities, generous pension contributions, and ongoing training to ensure you thrive both personally and professionally. If you are passionate about connecting people, supporting teams, and driving organisational success through compassionate human capital management, this role is designed for you.

• You will have the chance to influence strategic decisions across all aspects of human resources, from recruitment to employee engagement and development.
• The organisation provides flexible working arrangements and invests in your growth with comprehensive training programmes and generous pension contributions.
• You will be joining a supportive environment where your interpersonal skills and commitment to nurturing talent will be highly valued and rewarded.

What you'll do:

As Head of Human Capital, you will be entrusted with guiding the organisation’s people strategy through thoughtful leadership. Your day-to-day responsibilities will involve partnering with stakeholders across departments to identify talent needs, develop inclusive recruitment campaigns, streamline HR operations for maximum efficiency, and nurture employee engagement initiatives. You will play a key role in shaping policies that support flexible working arrangements while ensuring compliance with local regulations. By championing training opportunities and promoting generous pension contributions, you will help build a dependable workforce committed to shared success. Your ability to connect with others on an inter-personal level will be essential as you foster a supportive environment where every team member feels valued. Success in this role requires sensitivity to employee needs, responsiveness in addressing concerns, and dedication to building communal relationships throughout the organisation.

• Oversee the full spectrum of human capital management including HR generalist duties, talent acquisition strategies, and HR operations to ensure seamless processes across the organisation.
• Develop and implement inclusive recruitment practices that attract diverse talent while maintaining a warm and welcoming candidate experience throughout the hiring process.
• Collaborate closely with department heads to understand workforce needs and design effective solutions that support business objectives and foster communal growth.
• Lead initiatives focused on employee engagement, wellbeing, and retention by creating nurturing programmes that promote loyalty and kinship within teams.
• Ensure compliance with local labour laws and regulations by maintaining accurate records, updating policies as needed, and providing guidance on best practices.
• Drive continuous improvement in HR operations by identifying areas for efficiency gains, implementing new technologies or systems, and sharing knowledge across departments.
• Support managers with performance management processes by offering empathetic coaching, feedback frameworks, and development plans tailored to individual strengths.
• Champion training opportunities for employees at all levels by coordinating workshops, seminars, and mentoring schemes that encourage personal growth.
• Promote flexible working opportunities by designing policies that accommodate various needs while ensuring productivity and harmony within the workplace.
• Foster a culture of trust, respect, and open communication by modelling considerate behaviour and encouraging collaborative problem-solving among staff.

What you bring:

The ideal Head of Human Capital brings extensive experience managing all facets of human resources within complex organisations. Your proven ability to design inclusive recruitment strategies ensures diverse talent acquisition while your expertise in HR operations drives efficient yet compassionate processes. You excel at building trustful relationships through honest communication—your emotional intelligence allows you to respond sensitively to employee concerns while fostering communal bonds across teams. Your deep understanding of local labour laws supports responsible policy development; meanwhile your commitment to continuous learning keeps you at the forefront of industry best practices. In this role you will leverage your dependability when handling confidential matters alongside your modesty when collaborating with colleagues. Your enthusiasm for nurturing talent shines through as you champion training opportunities that empower others.

• Extensive experience in human capital management covering HR generalist functions such as policy development, employee relations, payroll administration, and benefits management.
• Proven track record in talent acquisition including designing inclusive recruitment strategies that attract under-represented groups while ensuring a pleasant candidate journey.
• Strong background in HR operations with demonstrated ability to optimise processes for efficiency without compromising warmth or empathy.
• Exceptional interpersonal skills enabling you to build trustful relationships across all levels of the organisation through honest communication and active listening.
• Ability to collaborate effectively with department leaders by understanding their unique needs and co-operating on tailored solutions that benefit both individuals and teams.
• Deep knowledge of local labour laws combined with practical experience ensuring compliance through responsible policy implementation.
• Experience leading employee engagement initiatives such as wellness programmes or recognition schemes that foster loyalty among staff members.
• Commitment to continuous learning demonstrated by participation in training opportunities or mentoring others within the HR function.
• Sensitivity towards diversity issues coupled with enthusiasm for promoting inclusive practices throughout recruitment and retention activities.
• Dependable approach to managing confidential information responsibly while maintaining modesty in interactions with colleagues.

What sets this company apart:

This organisation stands out for its unwavering commitment to creating an inclusive workplace where every individual is supported in their professional journey. Employees enjoy flexible working opportunities designed around their needs—whether it’s remote work options or adaptable schedules—ensuring harmony between personal life and career ambitions. Generous pension contributions reflect the company’s dedication to long-term wellbeing while comprehensive training programmes provide avenues for continual growth. The leadership team prioritises supportive guidance over hierarchy; they believe in empowering staff through knowledge-sharing networks rather than rigid structures. Here you’ll find a culture built on trust, kindness, and genuine care for each other’s success—a place where your efforts are recognised not just for what you achieve but how you help others flourish along the way.

What's next:

If you are ready to make a lasting impact on people’s lives while advancing your own career in human capital management, this is your moment!

Apply today by clicking on the link provided—take the next step towards joining an organisation where your compassion and expertise are truly valued.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.