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About Robert Walters Indonesia

Since our establishment in 2011, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Indonesia.

Learn more

GM HR - Automotive [Surabaya]

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Salary: Competitive and based on experience Location: Surabaya Keywords: collaborative, supportive leadership, employee engagement, growth leadership

A leading organisation in Surabaya is seeking a General Manager Human Resources to join their team and play a pivotal role in shaping the future of their workforce. This position offers you the opportunity to make a meaningful impact across recruitment, general affairs, employee engagement, and learning and development. You will be empowered to foster a supportive and inclusive environment where every team member feels valued and motivated. The organisation is committed to nurturing talent, providing flexible working opportunities, and encouraging professional growth through ongoing training initiatives. If you are passionate about connecting people, building strong relationships, and driving positive change within a communal setting, this is your chance to thrive in a role that truly matters.

  • Take ownership of recruitment processes, ensuring the organisation attracts dependable and talented individuals who share its values and vision for growth.
  • Lead employee engagement strategies that promote an inclusive culture, enhance interpersonal connections, and support the well-being of all staff members.
  • Champion learning and development programmes designed to nurture skills, encourage knowledge sharing, and provide continuous training opportunities for personal and professional advancement.

What you'll do:

As General Manager Human Resources, you will be entrusted with overseeing key functions that shape the employee experience from recruitment through ongoing development. Your day-to-day responsibilities will involve collaborating with various teams to identify talent needs, managing general affairs to maintain a comfortable workplace, designing engaging initiatives that build trust among colleagues, and developing training programmes that support both personal growth and organisational objectives. Success in this role requires you to be attentive to the needs of others, responsive in addressing concerns, and proactive in creating opportunities for connection. By fostering an environment where everyone feels included and valued, you will help drive the organisation’s mission forward while ensuring each team member has access to resources for their continued success.

  • Oversee end-to-end recruitment activities by collaborating with department heads to identify staffing needs, develop job descriptions, and implement effective sourcing strategies that attract diverse candidates.
  • Manage general affairs operations including office administration, facilities management, and compliance with local regulations to ensure a pleasant and safe working environment for all employees.
  • Design and execute employee engagement initiatives that foster trust, kinship, and loyalty among staff while promoting open communication channels throughout the organisation.
  • Develop comprehensive learning and development programmes tailored to individual growth needs, facilitating training sessions that empower employees to reach their full potential.
  • Build strong inter-personal networks within the company by organising communal events and supporting collaborative projects that strengthen team spirit.
  • Monitor HR metrics such as turnover rates, satisfaction surveys, and training effectiveness to inform decision-making and drive continuous improvement in human resources practices.
  • Provide guidance on HR policies and procedures with sensitivity and empathy, ensuring all staff feel supported and respected in their workplace interactions.
  • Work closely with senior management to align HR strategies with organisational goals while maintaining a warm and inclusive atmosphere.
  • Support onboarding processes by nurturing new hires through orientation programmes that emphasise communal values and shared responsibilities.
  • Act as a dependable point of contact for employees regarding HR-related queries or concerns, offering honest advice in a considerate manner.

What you bring:

The ideal candidate for General Manager Human Resources will bring proven expertise across multiple facets of human resources management including recruitment, general affairs oversight, employee engagement strategy design, and learning programme development. Your ability to connect with others on an inter-personal level will be crucial as you build relationships based on trust, empathy, and mutual respect. You should have experience monitoring HR metrics for continuous improvement while remaining sensitive to individual needs. A commitment to honest communication combined with responsiveness ensures you can address concerns promptly. Your collaborative nature will allow you to work seamlessly alongside senior leaders as you align HR initiatives with organisational objectives. Above all else, your nurturing approach will help create an inclusive environment where every team member feels valued.

  • Demonstrated experience in managing recruitment processes with an emphasis on inclusivity and dependability when selecting candidates who align with organisational values.
  • Proven ability to oversee general affairs operations efficiently while maintaining a pleasant work environment that supports communal well-being.
  • Strong background in developing employee engagement strategies that nurture trust, kinship, loyalty, and open communication across all levels of the organisation.
  • Expertise in designing learning and development programmes tailored to individual needs with a focus on knowledge sharing and continuous training opportunities.
  • Excellent inter-personal skills enabling you to connect with staff members from diverse backgrounds in a warm and empathetic manner.
  • Ability to monitor HR metrics effectively using data-driven insights to inform improvements in human resources practices without compromising sensitivity or respect.
  • Experience providing guidance on HR policies with honesty and consideration for employee welfare at every stage of their journey within the company.
  • Capacity for collaborative problem-solving by working together with senior management to align HR strategies with broader organisational goals.
  • Skill in supporting onboarding processes through nurturing orientation programmes that emphasise shared responsibilities within a communal setting.
  • Dependable approach as a trusted point of contact for HR-related queries or concerns ensuring all staff feel supported.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every individual is encouraged to grow both personally and professionally. Employees benefit from flexible working opportunities designed around their unique needs as well as generous support for ongoing training initiatives. The company places great emphasis on building strong communal ties through regular team-building activities which promote collaboration across departments. With supportive leadership at every level of the business, staff members are empowered not only to contribute but also share ideas freely within an environment built on trust. The focus on employee well-being extends beyond traditional benefits—here you’ll find genuine care for your development as part of a dependable network dedicated to helping each other succeed.

What's next:

If you are ready to make a lasting impact by nurturing talent within an inclusive community-focused organisation in Surabaya, this is your opportunity!

Apply today by clicking on the link provided—take the next step towards joining a supportive team where your contributions truly matter.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: Perm

Specialism: Human Resources

Focus: HR Generalist

Industry: Transport and Rail

Salary: Negotiable

Workplace Type: On-site

Experience Level: Senior Management

Location: Surabaya

Job Reference: ZTTJVD-CE61FC33

Date posted: 28 August 2026

Consultant: Nadhya Wulandha