Country HR Manager (Manufacturing, Tangerang)

Keywords: HR governance, workforce planning, industrial relations, organisational development, labour compliance, business transformation, stakeholder engagement, crisis management, collaborative leadership, change management

A leading global manufacturing organisation is seeking a Country Human Resources Manager to join their Tangerang operations. This pivotal role offers you the opportunity to shape and drive HR strategy at a national level, ensuring workforce stability, operational effectiveness, and compliance with labour regulations. You will be empowered to lead high-impact initiatives across industrial relations, organisational development, and business transformation, collaborating closely with internal teams and external stakeholders. The organisation values flexibility, inclusivity, and professional growth, providing an environment where your expertise in HR governance and people management will be recognised and nurtured. If you are passionate about fostering harmonious workplace relationships and supporting sustainable business growth, this is your chance to make a meaningful impact.

• Take ownership of country-level HR operations, overseeing workforce governance, compliance, and organisational development initiatives that directly support manufacturing and business objectives.
• Lead crisis management and industrial relations escalation activities, including labour union coordination, grievance handling, and workforce stabilisation efforts to maintain industrial harmony.
• Collaborate as a strategic HR Business Partner with country operations and functional management teams to enhance organisational effectiveness, productivity improvement, and risk mitigation through proactive stakeholder engagement.

What you'll do:

As the Country Human Resources Manager in Tangerang you will play a central role in driving the organisation’s HR agenda at a national scale. Your day-to-day responsibilities will involve overseeing all aspects of human resources operations—from policy implementation to workforce governance—across multiple manufacturing sites. You will be instrumental in managing crisis situations such as labour disputes or operational disruptions by coordinating contingency plans and stabilising the workforce. Acting as a strategic partner to both internal teams (facility operations & corporate affairs) and external stakeholders (government agencies & trade unions), you will facilitate harmonious industrial relations while ensuring strict compliance with local labour laws. Your leadership will extend to supervising Factory HR Managers for consistent policy application; executing digitalisation initiatives; rolling out retention strategies; leading change management projects; conducting audits; managing grievances; coordinating training; and supporting business transformation efforts. Success in this role requires a collaborative approach—engaging teams across departments—and a commitment to nurturing positive workplace relationships that underpin sustainable business growth.

• Oversee all country-level Human Resources operations to ensure consistent implementation of HR policies, operational standards, labour practices, employee services, workforce governance, and HR execution across multiple sites.
• Lead crisis management activities including labour contingency handling, workforce stabilisation during disputes or emergencies, employee-related escalation coordination, and business continuity support.
• Partner with internal teams such as facility operations, corporate affairs, and country leadership to proactively enhance organisational effectiveness and mitigate workforce risks through collaborative engagement.
• Manage high-risk industrial relations escalation activities including labour union coordination, disciplinary escalation processes, grievance management procedures, and workforce stabilisation initiatives to maintain industrial harmony.
• Execute country-level HR strategies aligned with corporate direction by implementing governance frameworks, digitalisation initiatives (HRIS), policy rollouts, and compliance programmes.
• Supervise Factory HR Managers to ensure standardised HR operational practices across all sites while providing guidance on employee services and workforce governance.
• Lead activities related to business transformation including workforce harmonisation, employee engagement programmes, retention strategy implementation, change management projects, and HR due diligence for sustainable growth.
• Oversee HR compliance governance activities such as monitoring labour law adherence, coordinating inspections and audits (including customer audits), managing workforce investigations, corrective action follow-ups, employment regulation adherence, and escalation management.
• Govern HR operations to ensure operational standardisation across the country while maintaining accountability for workforce governance effectiveness.
• Engage with external stakeholders including government authorities, regulatory agencies, customers, national trade unions (TU), associations, and other relevant organisations to ensure effective communication and compliance.

What you bring:

The ideal candidate for the Country Human Resources Manager position brings extensive experience from senior roles within human resources—preferably gained in large-scale manufacturing settings where complexity demands nuanced solutions. Your academic background includes at least a bachelor’s degree (with preference for postgraduate qualifications) which equips you for strategic thinking around HR operations. You have managed teams through challenging circumstances such as labour disputes or operational emergencies by demonstrating resilience alongside diplomatic communication skills. Your approach is grounded in high ethical standards—ensuring confidentiality—and you are known for your sense of responsibility which inspires confidence among peers. You thrive on collaboration: working closely with internal departments as well as external partners like government agencies or trade unions. Your expertise spans risk management protocols; change management projects; digitalisation initiatives; audit coordination; grievance resolution; retention strategy design; training facilitation; stakeholder engagement; policy rollout; compliance monitoring; and more. These capabilities enable you not only to meet but exceed expectations—driving positive outcomes that support both people-centric values and business objectives.

• Bachelor’s degree in any major is required; a relevant master’s degree in human resources or business/management is highly desirable for advanced strategic capability.
• Minimum 15 years’ proven experience in human resources management within large-scale manufacturing or similar environments is essential for understanding complex operational needs.
• Proficiency in English is mandatory
• Demonstrated ability to manage crises with resilience while maintaining composure under pressure during conflict or escalation situations.
• Diplomatic communication style combined with tactful negotiation skills enables effective interaction with diverse stakeholders including government authorities and trade unions.
• High integrity coupled with ethical standards ensures confidentiality when handling sensitive information related to employees or organisational matters.
• Strong sense of responsibility supported by accountability and discipline fosters trust among colleagues at all levels of the organisation.
• Collaborative mindset with proven track record of teamwork drives results-oriented outcomes through shared goals and mutual support.
• Expertise in HR governance—including risk management protocols—ensures compliance with labour laws while mitigating potential risks associated with workforce issues.
• Experience in change management processes supports successful implementation of business transformation initiatives such as digitalisation or organisational restructuring.

What sets this company apart:

This organisation stands out for its commitment to fostering an inclusive workplace culture where every team member’s contribution is valued. Employees benefit from flexible working opportunities that accommodate personal needs alongside professional responsibilities—creating an environment where work-life balance is genuinely respected. The company invests heavily in training opportunities so you can continue developing your skills throughout your career journey. Supportive leadership ensures that guidance is always available when needed while encouraging autonomy within collaborative frameworks. The focus on knowledge-sharing means you’ll be part of a networked team dedicated to continuous improvement—not just within HR but across all functions. With generous pension contributions offered as part of the benefits package (where applicable), you can plan confidently for your future knowing your wellbeing is prioritised alongside organisational success. Above all else this employer values loyalty: rewarding commitment through recognition programmes that celebrate achievements both big and small.

What's next:

If you are ready to take your career in human resources to new heights by making a lasting impact on national operations—apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.