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About Robert Walters Indonesia

Since our establishment in 2011, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Indonesia.

Learn more

GM Human Resources [Retail]

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Salary: Competitive Location: Jakarta Keywords: collaborative, supportive leadership, dependable, inclusive, growth leadership, knowledgeable, team player

A leading organisation in Jakarta is seeking a General Manager Human Resources to oversee and nurture the full spectrum of HR functions, including Industrial Relations, People Development, HR Business Partnering, HR Operations, General Affairs, and Corporate Social Responsibility. This role offers you the opportunity to make a meaningful impact by guiding teams through compassionate leadership and fostering an inclusive workplace culture. You will be at the heart of shaping people strategies that support business growth while ensuring compliance with manpower regulations and nurturing employee wellbeing. The organisation values collaboration, empathy, and commitment to continuous improvement, providing flexible working opportunities and generous training programmes to help you grow professionally. If you are passionate about supporting large teams and thrive in environments where your interpersonal skills can shine, this is your chance to join a supportive network dedicated to making a difference.

  • You will have the opportunity to lead multiple HR departments including Industrial Relations, People Development, HR Business Partnering, HR Operations (payroll and internal), General Affairs, and Corporate Social Responsibility, allowing you to shape the future of the workforce.
  • The organisation is committed to creating an inclusive environment where your collaborative approach and empathetic leadership will be valued and supported by a knowledgeable team.
  • Enjoy flexible working opportunities and access to ongoing training programmes designed to enhance your professional development within a dependable and supportive network.

What you'll do:

As General Manager Human Resources based in Jakarta, you will play a pivotal role in guiding multiple departments towards achieving organisational goals through compassionate leadership. Your day-to-day responsibilities involve collaborating with various teams on matters related to Industrial Relations, People Development, HR Business Partnering, HR Operations (including payroll), General Affairs, and Corporate Social Responsibility. By fostering an atmosphere of trust and inclusivity, you will help create policies that support both business objectives and employee wellbeing. Success in this role requires you to be responsive to employee concerns, maintain regulatory compliance at all times, and actively participate in developing programmes that encourage personal growth. You will also be instrumental in connecting the organisation with its community through CSR initiatives while mentoring junior staff members as they progress in their careers.

  • You will guide the Industrial Relations department with sensitivity and understanding, ensuring harmonious relationships between employees and management while maintaining compliance with local manpower regulations.
  • You will nurture People Development initiatives by designing programmes that foster growth, learning, and career progression for all employees across the organisation.
  • You will collaborate closely with HR Business Partners to align people strategies with business objectives, supporting teams through considerate communication and shared goals.
  • You will oversee HR Operations including payroll management and internal processes, ensuring accuracy, transparency, and timely delivery while responding empathetically to employee needs.
  • You will manage General Affairs by coordinating administrative functions that contribute to a pleasant workplace environment for all staff members.
  • You will champion Corporate Social Responsibility activities by developing projects that connect the organisation with the community in meaningful ways.
  • You will build strong inter-personal networks across departments to encourage sharing of knowledge and best practices.
  • You will support large teams of daily workers by implementing policies that promote fairness, trust, and loyalty throughout the workforce.
  • You will ensure all HR practices adhere strictly to relevant regulations governing manpower in Indonesia.
  • You will provide guidance and mentorship to junior HR staff members, helping them develop their skills within a nurturing environment.

What you bring:

To excel as General Manager Human Resources in Jakarta, you bring extensive experience from FMCG or Retail industries where handling large numbers of employees—including daily workers—is second nature. Your comprehensive knowledge of manpower regulations ensures every aspect of HR remains compliant while protecting employee interests. You possess exceptional organisational abilities required for overseeing payroll operations and internal processes efficiently. Your collaborative spirit shines when partnering with other departments on people strategies that drive business success. Empathy guides your approach in resolving Industrial Relations matters; kindness shapes your efforts in People Development; reliability defines your management of General Affairs; enthusiasm fuels your engagement with CSR activities. Above all else, your inter-personal skills allow you to foster connections throughout the organisation—creating an environment where everyone feels supported.

  • Your deep understanding of Indonesian manpower regulations enables you to ensure compliance across all HR functions while supporting employee rights.
  • Your experience working within FMCG or Retail sectors equips you with valuable insights into managing large workforces including daily workers.
  • Your ability to handle complex HR operations such as payroll processing demonstrates your dependability and attention to detail.
  • Your proven track record in leading People Development initiatives shows your commitment to nurturing talent within diverse teams.
  • Your collaborative approach allows you to work effectively with HR Business Partners in aligning people strategies with organisational goals.
  • Your sensitivity when dealing with Industrial Relations issues ensures harmonious interactions between employees and management.
  • Your capacity for managing General Affairs highlights your organisational skills in creating pleasant workplace environments.
  • Your involvement in Corporate Social Responsibility projects reflects your dedication to connecting organisations with their communities.
  • Your strong inter-personal skills enable you to build networks across departments for sharing knowledge and best practices.
  • Your supportive attitude makes you an ideal mentor for junior staff members seeking guidance within a nurturing environment.

What sets this company apart:

This organisation stands out for its unwavering commitment to building an inclusive workplace where every team member is valued for their unique contributions. Employees benefit from flexible working opportunities tailored to individual needs as well as access to generous training programmes designed for continuous professional development. The company’s supportive leadership style encourages open communication and collaboration across departments—ensuring everyone has a voice. With a focus on nurturing talent from within and connecting meaningfully with local communities through CSR initiatives, this employer provides not only stability but also genuine opportunities for growth. Joining this team means becoming part of a dependable network dedicated to making positive changes both inside the workplace and beyond.

What's next:

If you are ready to make a lasting impact on people’s lives while advancing your own career within a supportive environment, this is your moment—apply now!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: Perm

Specialism: Human Resources

Focus: HR Generalist

Industry: Retail

Salary: Negotiable

Workplace Type: On-site

Experience Level: Senior Management

Location: South Jakarta

Job Reference: VC723R-4A290117

Date posted: 20 April 2026

Consultant: Nadhya Wulandha