Head of HR [Banking Industry]

Keywords: collaborative, compliance-focused, financial services, people strategy, regulatory engagement, growth leadership, supportive leadership, inclusive workplace

An exciting opportunity has arisen for a Head of Human Resources to join a leading Financial Services in Jakarta, where your expertise will be instrumental in shaping the future of people management within a rapidly evolving financial landscape. This role is perfect for someone who thrives on building and executing scalable HR strategies that not only support business growth but also ensure compliance with complex regulatory requirements. You will play a pivotal part in aligning human resources with ambitious business goals, including new product launches, market expansion, and technological advancement. The organisation offers an inclusive and supportive environment, where your ability to connect with others and foster a culture of collaboration will be highly valued. With flexible working opportunities and a commitment to professional development, this is your chance to make a meaningful impact while advancing your own career.

• Play a key role in designing and implementing people strategies that drive innovation and sustainable growth, ensuring all HR initiatives are aligned with business objectives.
• Engage directly with regulators and internal stakeholders to maintain robust governance, process integrity, and risk management across all HR functions.
• Benefit from flexible working arrangements and ongoing training opportunities within an inclusive environment that values knowledge sharing, empathy, and supportive leadership.

What you'll do:

As Head of Human Resources, you will be entrusted with steering the people agenda for one of Jakarta’s most forward-thinking financial services. Your day-to-day responsibilities will involve collaborating with executive teams to ensure HR strategies are fully integrated into business plans—especially those focused on launching new products or expanding into fresh markets. You will act as a trusted advisor on regulatory matters, liaising with external authorities while upholding the highest standards of governance internally. Success in this position means creating an environment where employees feel supported through clear processes, accessible training opportunities, and open communication channels. By nurturing an inclusive culture rooted in empathy and shared purpose, you will help build a resilient workforce ready to embrace ongoing innovation.

• Develop and execute comprehensive HR strategies that support the organisation’s growth, innovation agenda, and compliance obligations.
• Collaborate closely with senior leadership to align human resources initiatives with business priorities such as product launches, market entry, and technology-driven transformation.
• Serve as the primary point of contact for regulatory bodies on all matters related to people management, ensuring full adherence to local laws and industry standards.
• Oversee the design and implementation of scalable HR processes that promote operational efficiency while maintaining rigorous governance and risk controls.
• Champion a culture of inclusivity, continuous learning, and employee wellbeing by introducing programmes that nurture talent at every level of the organisation.
• Lead workforce planning efforts to ensure the right talent is in place to meet current needs and future ambitions, supporting both organisational resilience and agility.
• Drive the adoption of best practices in performance management, compensation frameworks, and employee relations to foster a positive workplace experience.
• Monitor emerging trends in digital banking HR practices and proactively adapt policies to remain ahead of regulatory changes or market developments.
• Support leaders across departments by providing expert guidance on sensitive employee matters, conflict resolution, and change management initiatives.

What you bring:

To excel as Head of Human Resources in this dynamic setting, you will bring significant experience from regulated sectors where compliance is paramount—ideally within digital banking or financial services. Your background should include hands-on involvement with regulatory bodies as well as deep familiarity with governance structures designed to mitigate risk. Beyond technical expertise, your success will stem from your ability to connect authentically with colleagues at every level; you understand how empathy can transform workplace culture. Your approach is grounded in collaboration—you thrive when working together towards shared goals—and you are committed to nurturing talent through accessible training pathways. Your analytical mindset allows you to navigate complex challenges thoughtfully while always keeping people at the heart of every solution.

• Extensive experience developing people strategies within regulated industries such as banking or financial services, ideally supporting digital transformation initiatives.
• Proven track record engaging with regulators or government agencies on compliance matters related to human resources policies or employment law.
• Deep understanding of governance frameworks, risk management principles, and process optimisation within large-scale organisations.
• Exceptional interpersonal skills with the ability to collaborate effectively across diverse teams while fostering trust-based relationships at all levels.
• Demonstrated commitment to promoting inclusivity, employee wellbeing, and continuous learning through innovative HR programmes or initiatives.
• Strong analytical abilities enabling you to interpret complex regulations or data sets for informed decision-making in fast-evolving environments.
• Experience leading workforce planning projects that balance immediate operational needs with long-term strategic objectives.
• Excellent communication skills—both written and verbal—with fluency in Bahasa Indonesia and English considered highly advantageous.
• A passion for supporting others’ growth through mentoring or coaching activities that encourage knowledge sharing across teams.

What sets this company apart:

This organisation stands out as a pioneer in Jakarta’s digital banking sector by placing people at the centre of its mission. Employees benefit from an inclusive culture where everyone’s voice is heard—regardless of background or experience—and where personal development is actively encouraged through regular training sessions. Flexible working arrangements empower staff to balance their professional ambitions with life outside work. The leadership team is deeply invested in fostering supportive networks across departments so that every individual feels connected to the broader purpose. By prioritising transparency, empathy, and shared success over hierarchy or competition, this company creates an environment where you can truly thrive while making a lasting difference in the world of finance.

What's next:

If you are ready to shape the future of human resources within financial services while enjoying genuine flexibility and support along the way, this could be your next great move.

Apply today by clicking on the link below—your journey towards making an impact starts here.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.