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Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
About Robert Walters Indonesia

Since our establishment in 2011, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Indonesia.

Learn more

Internal Audit Manager (General Insurance)

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An exciting Internal Audit Manager job has just become available at one of the general insurance based in Jakarta.

INTERNAL AUDIT MANAGER

Salary: Competitive and based on experience
Location: Jakarta, Indonesia


Keywords: internal audit, risk management, insurance operations, regulatory compliance, audit plan, governance processes, team supervision, audit reporting, control environment, stakeholder engagement

An exciting opportunity has arisen for an experienced Internal Audit Manager to join a leading general insurance provider in Jakarta, Indonesia. This pivotal role offers you the chance to shape and deliver a comprehensive risk-based internal audit programme across all business units, ensuring robust governance, regulatory compliance, and operational excellence. You will be instrumental in providing assurance and insightful recommendations to senior management and the Board, directly influencing the organisation’s control environment and corporate integrity. The company is committed to fostering a supportive and collaborative workplace culture, where your expertise will be valued and your professional growth encouraged through ongoing training opportunities and exposure to diverse audit assignments. Flexible working arrangements are available to help you balance your career ambitions with personal commitments.


* Play a key role in strengthening governance, risk management, and compliance frameworks within a reputable general insurance organisation in Jakarta.
* Enjoy flexible working opportunities and access to continuous professional development in a supportive team environment that values knowledge sharing and collaboration.
* Work closely with senior leadership and the Audit Committee, making a tangible impact on operational efficiency, control processes, and organisational integrity.


What you'll do:


As an Internal Audit Manager, you will take ownership of designing and executing a robust internal audit strategy that supports the organisation’s commitment to sound governance and regulatory compliance. Your day-to-day activities will involve planning audits across diverse business functions—ranging from underwriting to IT—identifying potential risks or gaps in controls, and delivering actionable insights that drive process improvements. You will collaborate closely with senior leaders to ensure your findings translate into meaningful enhancements for the business. In addition to managing multiple concurrent projects under tight deadlines, you will play an important role in developing junior team members through coaching and support. Your ability to communicate complex issues clearly will be essential when presenting reports or engaging with external auditors. By staying informed about industry best practices and regulatory changes, you will ensure that the internal audit function remains effective and forward-looking.


* Develop and implement a comprehensive, risk-based internal audit plan that aligns with the organisation’s strategic objectives and regulatory requirements.
* Lead audits across multiple functions including underwriting, claims, finance, investment, operations, IT, and compliance to assess the effectiveness of internal controls.
* Identify areas of control weakness, inefficiency, or non-compliance with both internal policies and external regulations relevant to the insurance sector.
* Deliver practical recommendations that add value by mitigating risks and enhancing control processes throughout the business.
* Prepare detailed audit reports that clearly communicate findings and recommendations to senior management and the Audit Committee.
* Present audit results in a clear and constructive manner to stakeholders at various levels within the organisation.
* Coordinate effectively with external auditors and regulatory bodies such as OJK on matters related to audits and compliance reviews.
* Monitor progress on the implementation of agreed audit recommendations, ensuring timely follow-up actions are taken by responsible parties.
* Provide guidance, mentoring, and supervision to junior auditors and other team members to foster their professional development.
* Stay abreast of industry trends, evolving insurance regulations, risk management practices, and advancements in audit methodologies.


What you bring:


To excel as an Internal Audit Manager in this organisation, you will bring substantial hands-on experience from auditing roles within general insurance or related financial services environments. Your academic background will underpin your technical expertise while professional certifications such as CPA or CIA will further demonstrate your commitment to quality standards. You will have developed a deep understanding of both operational processes—such as underwriting or claims—and financial controls specific to insurance businesses. Familiarity with local (OJK/PSAK) as well as international (IFRS) regulatory frameworks will enable you to navigate complex compliance landscapes confidently. Your analytical mindset allows you to identify subtle risks or inefficiencies while your communication skills ensure that findings are presented constructively at all levels. Managing several projects concurrently comes naturally thanks to your organised approach; meanwhile your sense of responsibility ensures deadlines are met without compromising quality. As someone who values teamwork, you enjoy nurturing less experienced colleagues so that everyone can contribute positively towards shared goals.


* A bachelor’s degree in Accounting, Finance, Risk Management or a related discipline is required; holding CPA, CIA or similar certifications is highly desirable.
* At least 5–8 years of experience in auditing roles within general insurance companies, financial services institutions or Big 4 consulting firms is expected.
* Comprehensive understanding of insurance operations as well as risk management frameworks relevant to the sector is essential for success in this position.
* Demonstrated familiarity with regulatory requirements such as those set by OJK (Indonesia Financial Services Authority), PSAK (Indonesian GAAP), IFRS (International Financial Reporting Standards) is necessary.
* Proven track record in conducting both operational audits (e.g., claims processing) and financial audits; exposure to IT audits would be advantageous but not mandatory.
* Exceptional analytical skills combined with strong written and verbal communication abilities are needed for preparing high-quality reports and engaging stakeholders effectively.
* Experience managing multiple projects simultaneously while meeting strict deadlines is crucial for thriving in this fast-moving environment.
* High standards of integrity coupled with a proactive approach towards identifying problems and recommending solutions are vital attributes for this role.
* Previous experience supervising or mentoring junior auditors or team members will be beneficial for supporting team development initiatives.


What sets this company apart:


This organisation stands out as one of Indonesia’s most respected general insurance providers—renowned for its commitment to ethical conduct, transparency, and customer-centric values. Employees benefit from a collaborative work culture where open communication is encouraged at every level. The company invests heavily in staff development through regular training programmes designed to keep skills current amid changing industry demands. Flexible working arrangements reflect an understanding of employees’ need for work-life balance while generous pension contributions underscore long-term security. With a focus on inclusivity and knowledge sharing across teams, this employer provides an ideal environment for professionals seeking both challenge and support as they advance their careers within the insurance sector.

What's next:


If you are ready to make a significant impact on governance standards while advancing your career in internal audit within general insurance—this is your moment!


Apply today by clicking on the link provided; take the next step towards joining a supportive team where your expertise truly matters.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: FULL_TIME

Specialism: Banking & Financial Services

Focus: Risk - Credit / Mkt/ Operational

Industry: Insurance

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Jakarta

Job Reference: WAFJLE-960B23A5

Date posted: 19 June 2025

Consultant: Nathan Agus