Head of Underwriting (Life Insurance)

An exciting Head of Underwriting job has just become available at one of the Life Insurance company based in Jakarta.

HEAD OF UNDERWRITING

Salary: Competitive and based on experience
Location: Jakarta, Indonesia

Keywords: underwriting operations, life insurance, medical risk assessment, collaborative environment, professional growth, supportive leadership, continuous improvement, cross-functional teamwork, strategic direction, inclusive workplace

An exceptional opportunity awaits for an accomplished professional to step into the role of Head of Underwriting at a leading life insurance provider in Jakarta. This pivotal position offers you the chance to shape and elevate underwriting operations, ensuring both quality and efficiency while aligning with the organisation’s strategic vision. You will be empowered to lead a diverse team across medical and non-medical underwriting, driving operational excellence and fostering a culture of collaboration, learning, and continuous improvement. The company is renowned for its people-first approach, commitment to integrity, and respect for diversity, making it an ideal environment for those who value supportive leadership and meaningful work. If you are passionate about making a difference in people’s lives while advancing your career in a dynamic and inclusive setting, this is the perfect next step.

* Take on a senior leadership role where your expertise will directly influence underwriting standards, operational processes, and overall business success within a respected life insurance organisation.
* Enjoy a collaborative and nurturing workplace that prioritises professional development, encourages knowledge sharing, and values every team member’s contribution to shared goals.
* Be part of an organisation that places strong emphasis on innovation, ethical practices, and helping individuals secure their future through responsible risk management.

What you'll do:

As Head of Underwriting, you will play a central role in shaping the future of the organisation’s risk management strategy. Your day-to-day responsibilities will involve guiding multiple teams through complex decision-making processes while maintaining high standards of accuracy and compliance. You will collaborate with colleagues from various departments to drive process optimisation projects that enhance both efficiency and customer experience. By providing mentorship and fostering an inclusive environment, you will help develop talent within your team while ensuring that all underwriting activities align with broader organisational goals. Your ability to anticipate challenges during high-volume periods will be crucial in maintaining seamless operations. Ultimately, your efforts will contribute significantly to building trust with customers by upholding rigorous standards in risk assessment and policy issuance.

* Oversee all aspects of the underwriting function by managing teams responsible for administration, new business processing, medical underwriting, and non-medical underwriting.
* Monitor performance metrics across the underwriting department to ensure optimal efficiency, cost-effectiveness, and adherence to established quality standards.
* Plan and allocate resources effectively to manage workload capacity during peak periods such as month-end closings or major project launches.
* Provide clear strategic direction for both ongoing operations and special projects within the underwriting function, collaborating closely with other departments as needed.
* Supervise portfolio performance for new business and underwriting activities to guarantee compliance with regulatory requirements and internal policies.
* Champion best practices in underwriting by continuously reviewing procedures and implementing improvements aligned with evolving market trends and company objectives.
* Foster a culture of open communication, mutual support, and professional growth within the team by mentoring staff members and encouraging cross-functional collaboration.
* Ensure timely processing of applications by streamlining workflows and removing bottlenecks that could impact service delivery or customer satisfaction.
* Lead initiatives aimed at enhancing risk assessment methodologies through data-driven analysis and integration of industry-leading tools or technologies.

What you bring:

To excel as Head of Underwriting, you bring not only technical proficiency but also a genuine passion for supporting others’ growth within an inclusive team environment. Your educational achievements provide a solid foundation for understanding both medical nuances and broader insurance concepts. Years spent navigating the complexities of life insurance have equipped you with insights into effective risk management strategies as well as regulatory frameworks governing the industry. As someone who thrives on collaboration rather than competition, you are adept at building consensus among stakeholders while remaining sensitive to diverse perspectives. Your analytical mindset allows you to identify areas for improvement proactively; meanwhile, your interpersonal skills foster trust among colleagues at all levels. Above all else, your dedication to upholding high ethical standards ensures that every decision made under your guidance contributes positively to both organisational outcomes and customer wellbeing.

* A Bachelor’s or Master’s degree is required, ideally with a background in medicine or related fields relevant to life insurance underwriting.
* At least five years’ experience working within the life insurance sector is essential for understanding industry-specific challenges and opportunities.
* A minimum of two years spent in a leadership capacity—preferably as Head of Underwriting or equivalent—demonstrates your readiness to manage teams effectively.
* Proven ability to analyse complex information quickly and make sound decisions that balance risk with business objectives.
* Outstanding communication skills enable you to collaborate seamlessly with cross-functional teams as well as external partners when necessary.
* Deep knowledge of underwriting principles—including medical risk assessment—and familiarity with operational best practices are vital for success in this role.
* Experience implementing process improvements that drive efficiency without compromising quality or compliance is highly valued.
* A track record of nurturing talent within teams by providing guidance, feedback, and opportunities for professional development reflects your supportive leadership style.
* Commitment to ethical conduct ensures all actions taken are transparent, fair, and aligned with organisational values.

What sets this company apart:

This organisation stands out as a beacon of stability and progress within Indonesia’s life insurance landscape. With deep roots in both local tradition and international best practice, it offers employees unparalleled access to training opportunities designed to nurture long-term career growth. The workplace culture is defined by openness—where every voice is heard—and by a genuine commitment to supporting each individual’s journey towards personal fulfilment. Employees benefit from flexible working opportunities where possible alongside generous pension contributions that reflect the company’s investment in their future security. A focus on continuous improvement means that innovative ideas are welcomed from all corners of the business; meanwhile, supportive leadership ensures everyone feels valued regardless of their background or tenure. By joining this team, you become part of a network dedicated not just to commercial success but also to making a tangible difference in people’s lives through responsible financial protection.

What's next:

If you are ready to take on this influential role where your expertise can truly make an impact—while enjoying outstanding support from like-minded professionals—this is your moment to shine.

Apply today by clicking on the link provided; take the next step towards advancing your career in an inspiring environment committed to excellence.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.