Billing Supervisor (Bogor)

A leading organisation in Bogor is seeking a Billing Supervisor to oversee and enhance their high-volume billing operations. This pivotal role offers you the opportunity to guide a dedicated team, ensure the accuracy and timeliness of invoicing, and drive continuous improvements across multiple markets.

You will play a key part in shaping efficient processes, collaborating with stakeholders, and ensuring compliance with both internal policies and regional requirements. The company values your expertise in finance, people management, and process optimisation, providing an environment where your skills can truly make an impact. With a focus on professional growth, knowledge sharing, and supportive leadership, this position is ideal for someone who thrives in a collaborative setting and is passionate about delivering excellence in billing services.

• Take charge of end-to-end billing operations for diverse customer accounts, ensuring precision and efficiency at every stage while supporting a culture of continuous improvement.
• Enjoy the chance to mentor and develop a talented team, fostering strong connections with colleagues across departments and regions to achieve shared goals.
• Benefit from flexible working opportunities, ongoing training initiatives, and the chance to work within a knowledgeable network that values your input and supports your career progression.

What you'll do:

As a Billing Supervisor based in Bogor, you will be entrusted with overseeing comprehensive billing operations for high-volume customer accounts. Your day-to-day responsibilities will involve guiding your team through complex tasks, ensuring invoices are submitted accurately and promptly via various channels such as customer portals or email. You will collaborate closely with stakeholders across different departments to streamline processes, address challenges proactively, and uphold compliance standards. By monitoring KPIs and implementing quality assurance measures, you will help maintain operational excellence while also acting as the main escalation point for finance-related queries. Your ability to foster teamwork, provide mentorship, and drive process improvements will be essential in achieving both departmental objectives and broader organisational goals.

• Oversee all aspects of billing processes to guarantee smooth operations across various locations managed by the billing team.
• Review, implement, and enforce robust procedures and policies while streamlining effective billing practices for multiple markets.
• Plan and execute quality assurance measures to maintain high standards throughout all billing activities.
• Foster strong collaboration with internal teams and external partners to ensure seamless communication and issue resolution.
• Identify opportunities for process efficiencies by working closely with stakeholders and leveraging global technologies for automation and enhancement.
• Serve as the primary point of contact for both internal and external audits related to billing processes, including SOX compliance matters.
• Monitor key performance indicators (KPIs) for billing functions, ensuring alignment with global and regional benchmarks, and propose solutions when discrepancies arise.
• Ensure that internal controls are functioning accurately and efficiently to safeguard business interests.
• Manage team performance by setting clear development goals, providing regular feedback, and supporting professional growth among team members.
• Mentor and coach team members to build their expertise in billing operations, equipping them with the necessary skills for operational success.

What you bring:

To excel as a Billing Supervisor in this organisation, you will bring substantial experience managing complex billing functions within large-scale environments. Your educational background in finance or commercial administration provides a solid foundation for understanding intricate financial transactions. You have honed your leadership abilities through years of guiding teams towards shared objectives while nurturing individual growth. Your familiarity with APAC region requirements equips you to navigate regulatory nuances confidently. Proficiency in SAP financial systems ensures seamless workflow integration; meanwhile, your advanced Microsoft Office skills enable precise data handling. Your approachability fosters open communication among colleagues at all levels—making you not only dependable but also an invaluable resource during audits or escalations. Above all else, your commitment to continuous improvement drives positive change throughout every aspect of the billing function.

• Bachelor’s degree completed in Finance or Commercial Administration is required to ensure foundational knowledge of financial principles relevant to the role.
• At least five years of relevant business experience combined with proven people management capabilities within a multi-national corporation environment.
• Comprehensive understanding of credit, billing, and collections (CBC) processes is essential for managing complex transactions effectively.
• Demonstrated expertise in APAC region billing requirements along with familiarity with common industry practices will be highly valued.
• Business acumen paired with technology proficiency within CBC processes enables you to identify areas for automation or enhancement.
• A track record of improving process efficiencies through strategic thinking and operational delivery sets you apart as an ideal candidate.
• In-depth knowledge of SAP financial processes ensures seamless integration with existing systems while maintaining data integrity.
• Advanced proficiency in Microsoft Office Suite—particularly Excel, Word, and Outlook—supports accurate reporting and analysis.
• Fluency in English (both spoken and written) allows you to communicate clearly with international stakeholders.
• Exceptional customer service orientation combined with project management skills helps you deliver results that exceed expectations.

What sets this company apart:

This organisation stands out by fostering an inclusive workplace culture where collaboration is at the heart of everything they do. Employees benefit from flexible working opportunities designed to support work-life balance alongside generous training programmes that encourage ongoing professional development. The leadership team is committed to nurturing talent through supportive guidance rather than rigid hierarchies—ensuring everyone feels valued regardless of their role or tenure. With access to cutting-edge technologies and best-in-class resources tailored specifically for finance professionals like yourself, you’ll find ample opportunities for personal growth within a knowledgeable network that prioritises both individual well-being and collective success. The company’s dedication to ethical practices means you can take pride in contributing positively not just internally but also within the wider community they serve.

What's next:

If you are ready to take the next step in your career journey as a Billing Supervisor—and want to make a meaningful difference within a supportive environment—this is your moment!

Apply today by clicking on the link provided; join a team where your expertise will be recognised and your contributions truly matter.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.