An attractive Product Operation Manager (Mandarin Speaker) job has become available at a prestigious financial services company based in Jakarta.

About the Product Operation Manager (Mandarin Speaker) Role:
Due to excellent results and future expansion plans, the Product Operation Manager will play a key role in the product team’s continued development and success in Jakarta office.

Key Responsibilities:

• Conduct research on merchants in key industries, have an insight into demands, and analyse pain points
• Expand user acquisition channel and maintain relationship with both online and offline users
• Purpose strategy for Indonesian user pain points and assist the local operation teams in creating product optimisation requirements and complete the execution of operational strategies
• Combine the industry characteristics and trends by taking charge of product innovation of instalment products in consumption scenarios
• Conduct the demand analysis and design of financial products
• Collaborate with teams of business, operation, risk control, capital, and others stakeholders, to implement financial product solutions for online and in-store scenarios in different industries
• Coordinate the resources from different stakeholders to advance project development, complete the delivery of solutions to customers, and track the online operation performance of products
• Be responsible for the commercial results of products and customer experience

To succeed in this Product Operation Manager (Mandarin Speaker) job, you will need to have the ability to work effectively and co-operatively across borders and internal matrix.

Key Requirements:

• Strong business sense, and have independent thinking and judgement on the cooperation of consumer finance scenarios
• Good command of both English and Chinese is a must, as you will be the bridge between Indonesia and the team in China
• Experience with solution design for the corresponding industry is preferred
• Ability to think from the users' perspectives, control the details of product experience, and come up with effective product solutions combined with the local users' characteristics
• Experience with consumer loans, credit cards, or bank retail loan products. Familiar with the credit process
• Experience with handling end-to-end product development, including the operation process of the products with a large user base or capital volume

This company is much more than financial services and is anything but traditional. They have the people and ethos to act with speed, innovation, enterprise and creativity. The scope of the offer, the size of the business, the freedom and autonomy to drive your career forward all adds up to a great place to work.

If you are driven, determined and want to take the next step in your career, this Product Operation Manager (Mandarin Speaker) role for you.

Apply today or contact me to discuss this new opportunity.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.