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About Robert Walters Indonesia

Since our establishment in 2011, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Indonesia.

Learn more

Regional Head of IT - Batam

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a Senior and Strategic role as Regional Head of IT has just become available in a Global Manufacturing company , based in Batam, Indonesia.

Regional HEAD OF INFORMATION TECHNOLOGY

Salary: Competitive and based on experience
Location: BATAM


Keywords: SAP experience, IT infrastructure, ERP systems, IT operations, collaborative leadership, application management, supportive environment, flexible working opportunities

A leading organisation in Batam is seeking a Head of Information Technology to oversee and nurture their entire IT landscape, including infrastructure, applications, ERP systems, and daily IT operations. This is an exceptional opportunity for you to bring your SAP expertise and passion for technology to a role where your collaborative approach will be valued and your ability to connect with teams across the business will make a real difference. You will play a pivotal part in shaping the future of IT within a supportive and inclusive environment that values knowledge sharing, professional growth, and flexible working opportunities. If you are looking for a position where your interpersonal skills and technical know-how can flourish together, this is the perfect next step for your career.


* Take ownership of all aspects of IT, from infrastructure to application management, ensuring seamless operations across the organisation while fostering a culture of teamwork and mutual support.
* Utilise your SAP experience to guide the implementation, optimisation, and ongoing management of ERP systems, empowering colleagues with dependable solutions that drive efficiency and collaboration.
* Enjoy flexible working opportunities and access to continuous training, allowing you to grow alongside a knowledgeable team committed to supporting each other’s success.


What you'll do:


As Head of Information Technology, you will be entrusted with guiding every aspect of the organisation’s digital ecosystem. Your days will be filled with meaningful interactions as you work alongside talented colleagues who rely on your expertise in SAP systems to keep critical business processes running smoothly. You will have the chance to shape strategy while remaining hands-on in areas such as infrastructure management, application deployment, ERP optimisation, and operational support. By nurturing your team’s growth through mentoring and open communication, you will help create an atmosphere where everyone feels empowered to contribute ideas. Your commitment to building strong partnerships—both internally with stakeholders from various departments and externally with trusted vendors—will ensure that technology continues to serve as a foundation for shared success. This role offers you not only responsibility but also the satisfaction of seeing how your efforts directly impact people’s daily work lives.


* Oversee the strategic direction and day-to-day management of all IT infrastructure, ensuring reliable connectivity and robust security measures are in place throughout the organisation.
* Lead the planning, deployment, and maintenance of enterprise applications, with particular emphasis on SAP systems, so that business processes remain efficient and well-supported.
* Collaborate closely with cross-functional teams to understand their needs and deliver tailored IT solutions that enhance productivity and foster positive working relationships.
* Guide the operation and optimisation of ERP platforms by leveraging your SAP expertise to ensure smooth integration with existing business functions.
* Support the development of IT policies and procedures that prioritise data integrity, system availability, and user satisfaction while promoting best practices across departments.
* Mentor and nurture IT team members by providing guidance, encouragement, and opportunities for professional development within a caring environment.
* Coordinate with external vendors and service providers to secure high-quality products and services that align with organisational goals.
* Monitor emerging technologies relevant to infrastructure, applications, or ERP systems so you can recommend improvements that benefit both users and the wider business community.
* Champion initiatives that promote knowledge sharing within the IT department as well as between technical staff and end-users.
* Ensure compliance with regulatory requirements related to information security, privacy, and operational continuity.


What you bring:


To excel as Head of Information Technology in this organisation, your background should include significant exposure to managing diverse IT portfolios—especially those involving SAP-based ERP systems. Your ability to build trust through clear communication will set you apart when collaborating across departments or guiding your own team members toward shared objectives. You will bring not only technical proficiency but also emotional intelligence: understanding how technology impacts people’s work lives allows you to design solutions that truly meet their needs. Experience navigating regulatory frameworks ensures that all systems remain compliant without sacrificing usability or efficiency. Above all else, your willingness to share knowledge openly—and encourage others’ development—will help sustain an environment where everyone thrives together.


* Extensive experience managing complex IT environments encompassing infrastructure, applications, ERP platforms (preferably SAP), and operational support functions.
* Proven track record implementing or optimising SAP solutions within medium or large organisations where collaboration was key to success.
* Strong interpersonal skills enabling you to communicate clearly with technical teams as well as non-technical stakeholders at all levels.
* Ability to mentor others by sharing knowledge generously while encouraging personal growth within a supportive team setting.
* Familiarity with industry standards for information security, data privacy regulations, disaster recovery planning, and compliance requirements relevant to IT operations.
* Experience coordinating projects involving multiple departments or external partners where empathy and understanding were essential for achieving common goals.
* Comfortable developing policies or procedures that balance technical excellence with user-friendly outcomes.
* A genuine interest in staying up-to-date on emerging technologies relevant to infrastructure or enterprise applications so you can recommend thoughtful improvements.
* Commitment to fostering an inclusive workplace culture where everyone feels respected and valued for their contributions.


What sets this company apart:


This organisation stands out for its unwavering commitment to creating an inclusive workplace where every voice is heard and valued. Employees enjoy flexible working opportunities designed around their individual needs as well as generous support for ongoing training—ensuring that everyone has access to resources needed for personal growth. The company places great emphasis on teamwork; successes are celebrated collectively rather than individually. With a focus on nurturing talent from within while welcoming fresh perspectives from outside hires like yourself, this is an ideal environment if you value connection over competition. Here you’ll find not just a job but a community dedicated to helping one another succeed—making it an inspiring place for anyone passionate about technology’s potential to bring people together.

What's next:


If you are ready to take on this rewarding challenge in Batam’s thriving technology sector—and want your next role to be one where collaboration truly matters—this is your moment!


Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: Perm

Specialism: Tech & transformation

Focus: IT Management

Industry: Manufacturing and Production

Salary: Negotiable

Workplace Type: On-site

Experience Level: Senior Management

Location: Batam

Job Reference: TC4F2A-F8FA96DA

Date posted: 11 March 2026

Consultant: Vanessa Valerie