A Head of CRM - Campaign Management job has become available at a market leading financial technology company in Jakarta, Indonesia.

About the Head of CRM - Campaign Management Role:
As the Head of CRM - Campaign Management you will play a pivotal role in leading and implementing the development of the overall campaign solution for the company. In addition to that, you will also need to leverage the CRM tools and technologies to design, execute and optimise targeted customer campaigns.

Key Responsibilities:

• Lead and implement new capabilities to manage campaign activities for potential customers and existing customers through WA, SMS, emails, push notifications, CAPP, social media, etc.
• Personalise communication and offer as much as possible to increase conversion rate, pre and post-campaign analysis
• Administer and maintain CRM software related technologies
• Configure and customise CRM systems to meet specific campaign and reporting requirements
• Generate reports and dashboards to measure campaign effectiveness and KPIs

To succeed in this Head of CRM - Campaign Management job, you will need to have experience working with CRM tools such as Salesforce/Clever Tap.

Key Requirements:

• Minimum of 10 years work experience in CRM management, marketing automation and campaign execution
• Solid understanding of CRM Software is a must
• Excellent communication and collaboration skills
• Knowledge of data privacy and compliance regulations
• Adept in multiple project management

If you are a visionary CRM professional who is passionate about technology, this Head of CRM - Campaign Management role is the right role for you.

Great career progression opportunities await the right person in this role.

Apply today or contact me to discuss this new opportunity.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.