Digital Customer Experience GM
Salary Market Aligned
Consultant Angie Djaliman
Date posted 18 November 2022jakarta tech-transformation/data-analysis-warehousing 2022-11-18 2023-01-17 automotive Jakarta ID Robert Walters https://www.robertwalters.co.id https://www.robertwalters.co.id/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
A one of a kind Digital Customer Experience GM job has just become available at a multinational automotive company in Indonesia.
About the Digital Customer Experience GM Role:
As the Digital Customer Experience GM, you will develop, manage and analyse all customer data from related platforms to build personalised marketing campaigns and structure customer data flow.
- Plan and design personalised marketing campaign and analyse the effectiveness and efficiency to improve the conversion rate
- Design, implement and develop data-driven digital marketing (utilising identified/unidentified customer data)
- Design and manage digital customer experience by utilising CRM system
- Analyse the customer data source and plan the targeted promotional campaign based on the analysis
- Review the customer data platforms and enhance the systems structuring the seamless customer data flow (including I/F)
To succeed in this Digital Customer Experience GM role, you must possess strong data architecture, analytic and marketing campaign skills to drive data-drive marketing campaigns for the company.
- Minimum of 10 years of experience in digital marketing or IT industry or e-commerce
- Bachelor's degree in management
- Good understanding of the business/organisational goals
- Good understanding of digital marketing and CRM
- Able to communicate in English both verbally and written
- Knowledgeable about Salesforce solution
If you are driven, determined, and want to take the next step in your career, this is the role for you.
Excellent career progression opportunities await the right person in this excellent Digital Customer Experience GM role.
Contact me to discuss this great opportunity.
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
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