Head of Service (IVD)
Consultant Melvern Iskandar
Date posted 27 December 2018 2018-12-272019-02-25 pharmaceuticals Jakarta ID IDR 30000000 35000000 35000000 MONTH Robert Walters https://www.robertwalters.co.id https://www.robertwalters.co.id/content/dam/robert-walters/global/images/logos/web-logos/logo.gif
An exciting Head of Service job has just become available at a leading Medical Device company.
About the Head of Service (IVD) role:
Reporting directly to the General Manager, the Head of Service will have close assistance sales, marketing and after sales team in the definition of competitive offer to customers.
- Manage all service department, including the distributor engineering team
- Improve service revenues through contracts
- Assist in meeting/exceeding sales targets in relation to maintaining high customer satisfaction.
- Give active feedback to Sales, Global Product Support and team/management.
- Controlling the market launching of new product
- Control of technical assignments
- Implement a good field service process and operations
- Implement in centre repair processes. Improve capability of teams.
- Bachelor’s degree, ideally in mechanical, electronics or related field
- More than 10 years’ experience in service systems and processes in medical devices, preferably with IVD experience
- Solid technical background in medical device industry
- Posses strong leadership capability and ability to work independent
- Strong communication and interpersonal skills.
This medical device company has an outstanding reputation in its field and great value is placed on training and development. The work environment is full of creativity, innovation, freedom, and opportunities which make it an excellent place to grow your career.
If you are keen on the above opportunity, please apply directly or call me for a confidential discussion.