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Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
About Robert Walters Indonesia

Since our establishment in 2011, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Indonesia.

Learn more

Sales Technician (Food Processing Industry)

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Sales Technician Salary: Competitive and based on experience Location: Jakarta Keywords: Technical Sales, Food Processing Industry, Customer Support, Business Development, Product Knowledge, Market Analysis

Our client is seeking a knowledgeable and dependable Sales Technician to join their team in Jakarta, Indonesia. This role offers an exciting opportunity to combine your technical expertise with sales acumen in the food processing industry. You will serve as a technical advisor, building strong customer relationships, troubleshooting issues, and identifying growth opportunities. This position provides a unique chance to work closely with various internal teams and act as a liaison between customers and the organisation.

  • Opportunity to utilise both technical expertise and sales skills
  • Key role in supporting customers and driving business growth
  • Chance to collaborate with diverse internal teams

What you'll do:

As a Sales Technician, you will play a pivotal role in providing technical assistance and fostering strong customer relationships. Your day-to-day responsibilities will include offering expert advice on product selection, usage, and maintenance. You will conduct engaging product demonstrations and training sessions while also resolving any technical issues that arise. Collaborating with the sales team, you will help identify customer needs and propose suitable solutions. Your keen understanding of industry trends will be crucial in identifying new opportunities. Furthermore, your collaboration with internal teams will ensure the seamless delivery of solutions to customers.

  • Provide technical guidance to customers on the selection, usage, and maintenance of products.
  • Conduct product demonstrations and training sessions for customers and partners.
  • Troubleshoot and resolve technical issues, ensuring customer satisfaction.
  • Collaborate with the sales team to identify customer needs and recommend suitable solutions.
  • Support the sales team in achieving revenue targets by delivering technical insights during customer visits.
  • Maintain up-to-date knowledge of the product portfolio and industry applications.
  • Monitor industry trends, competitors, and emerging technologies to identify new opportunities.
  • Work closely with internal teams, including R&D and production, to ensure seamless delivery of solutions to customers.

What you bring:

The ideal candidate for this Sales Technician role brings a blend of technical knowledge and sales experience within the food processing industry. With at least 2-3 years of relevant experience under your belt, you possess excellent problem-solving abilities coupled with strong analytical skills. Your proficiency in English and Bahasa Indonesia enables you to communicate effectively with diverse audiences. A willingness to travel as needed demonstrates your commitment to meeting customer needs. Your strong interpersonal skills allow you to explain complex technical concepts in an understandable manner, making you a valuable asset to both customers and the sales team.

  • Bachelor’s degree in food science, Engineering, or a related field.
  • At least 2-3 years of experience in technical sales or a similar role within the food processing industry.
  • Strong understanding of product range, including casings for food applications.
  • Excellent problem-solving and analytical skills.
  • Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical audiences.
  • Proficiency in English and Bahasa Indonesia; additional languages are a plus.
  • Willingness to travel as needed.

What sets this company apart:

Our client is a global leader in the food processing industry, renowned for their commitment to innovation and quality. They offer a supportive and inclusive work environment that values teamwork and collaboration. With a focus on continuous learning and development, they provide ample training opportunities to help their employees grow professionally. Their commitment to sustainability and ethical business practices makes them a responsible choice for customers around the world.

What's next:

Ready to take your career to the next level with this exciting Sales Technician role? Don't hesitate!

Apply today by clicking on the link. We look forward to receiving your application!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: FULL_TIME

Specialism: Sales

Focus: Sales - Product

Industry: Manufacturing and Production

Salary: Negotiable

Workplace Type: Remote

Experience Level: Mid Management

Location: Jakarta

Job Reference: ACJSJ3-CAB5391D

Date posted: 24 January 2025

Consultant: Asha Priliani

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