Head of Digital

Head Of Digital A leading organisation in Jakarta is seeking a Head of Digital to spearhead its comprehensive digital transformation journey. This pivotal role offers you the opportunity to shape the future of a well-established group by driving initiatives across e-commerce, omnichannel strategies, CRM, data and analytics, customer experience, and digital innovation.

What you'll do:

As Head of Digital, you will play an instrumental role in guiding the organisation through its most ambitious period of digital evolution. Your day-to-day responsibilities will involve setting strategic direction for all digital initiatives while ensuring their effective implementation across various departments. You will collaborate closely with senior leaders to align digital priorities with overall business goals, manage large-scale projects that span e-commerce, omnichannel retailing, marketing automation, CRM enhancements, data analytics frameworks, customer journey mapping, and more. Success in this position requires not only technical expertise but also outstanding interpersonal skills to inspire teams, nurture talent, build consensus among diverse stakeholders, and drive meaningful change throughout the company. Your ability to balance visionary thinking with practical execution will be critical as you help shape both immediate results and long-term organisational success.

• Own full P&L of digital channels (e-commerce, marketplace, social commerce)
• Drive topline growth, margin improvement, and digital profitability and its presence in the market
• Develop and execute omnichannel strategy integrating online and offline retail
• Implement unified CRM, loyalty, and personalization strategy
• Oversee paid media, SEO, social, influencer, live streamers and affiliate channels
• Identify new digital revenue streams and partnerships
• Extensive experience in leading large-scale digital transformation programmes within complex organisations or multi-brand groups.
• Proven track record in managing e-commerce operations as well as integrating online and offline channels into cohesive omnichannel strategies.

What you bring:

To excel as Head Digital Officer in this forward-thinking organisation based in Jakarta, you will bring a wealth of proven experience from similar roles where you have successfully led transformative digital agendas. Your background should include hands-on involvement in developing integrated strategies that bridge e-commerce platforms with physical retail environments while optimising every stage of the customer journey. You are adept at harnessing data-driven insights to inform decisions that benefit both customers and the business alike.

Requirements:

• 15+ years of experience in digital, e-commerce
• Minimum 5–8 years in senior leadership role (VP / Head / CDO level)
• Strong exposure to large-scale retail, fashion, lifestyle, or beauty
• Proven track record managing digital P&L above IDR multi-trillion revenue scale
• Experience in omnichannel retail transformation is a MUST
• High leadership maturity with ability to influence cross-functional stakeholders

What sets this company apart:

This organisation stands out as one of Jakarta’s most respected employers due to its unwavering commitment to employee well-being and professional development. The leadership team is renowned for its supportive approach: they actively listen to feedback from staff at all levels while championing diversity initiatives that ensure everyone feels valued regardless of background or identity. By joining this group as Head of Digital, you become part of a community dedicated not only to commercial success but also positive social impact making it an ideal destination for those who want their work life aligned with their values.

What's next:

If you are ready to take on this exciting challenge at the highest level of digital leadership in Jakarta’s thriving business landscape and believe your vision can help shape the future this is your moment!

Apply today by clicking on the link provided below; we look forward to connecting with talented professionals who share our passion for excellence.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.