Head of National Key Account
Head of National Key Account Salary: Competitive and based on experience Location: Jakarta Keywords: collaborative, dependable, inclusive, supportive leadership, training opportunities
An exciting opportunity has arisen for a highly skilled professional to take on the role of Head of National Key Account, based in Jakarta. This position offers you the chance to make a significant impact within a leading organisation renowned for its commitment to excellence and supportive leadership. You will be at the forefront of driving growth and nurturing relationships with major retail partners in the Health & Beauty and Hyper/Supermarket sectors. The company is dedicated to fostering an inclusive environment where your interpersonal skills and collaborative approach will be valued and rewarded. With flexible working opportunities, ongoing training programmes, and generous pension contributions, this is a role that not only challenges you professionally but also supports your personal development and well-being.
- Lead strategic partnerships with top-tier national retailers in the Health & Beauty and Hyper/Supermarket segments, ensuring long-term business success through shared goals and mutual trust.
- Benefit from a workplace culture that prioritises collaboration, inclusivity, and continuous learning, offering you access to tailored training opportunities and supportive leadership.
What you'll do:
As Head of National Key Account in Jakarta, you will play a pivotal role in shaping the future of the organisation’s relationships with major retail partners in the Health & Beauty and Hyper/Supermarket sectors. Your day-to-day responsibilities will centre around developing robust account strategies that drive sustainable growth while nurturing collaborative partnerships built on trust. You will work hand-in-hand with various internal teams to deliver seamless solutions tailored to each client’s unique needs. Success in this role hinges on your ability to analyse market dynamics thoughtfully, negotiate win-win agreements sensitively, mentor your team with compassion, and champion inclusive practices that bring out the best in everyone. By representing the company at key industry events with professionalism and empathy, you will further enhance its reputation as a dependable partner committed to shared success.
- Develop and implement comprehensive account strategies that foster strong, mutually beneficial relationships with key national retail partners across Health & Beauty and Hyper/Supermarket channels.
- Collaborate closely with cross-functional teams including sales, marketing, supply chain, and finance to ensure seamless execution of account plans and achievement of business objectives.
- Monitor market trends and competitor activities to identify new opportunities for growth while maintaining sensitivity to customer needs and industry developments.
- Negotiate annual contracts, promotional agreements, and joint business plans with key accounts, always aiming for outcomes that support both parties’ interests.
- Guide and nurture a team of account managers by providing empathetic mentorship, sharing knowledge, and encouraging professional growth within a supportive environment.
- Analyse sales performance data regularly to inform decision-making processes and adjust strategies as needed for optimal results.
- Build consensus among internal stakeholders by communicating account priorities clearly and fostering a spirit of cooperation throughout the organisation.
- Champion initiatives that promote inclusivity and diversity within the team, ensuring all voices are heard and respected during strategic planning sessions.
- Represent the company at industry events, trade shows, and client meetings with warmth and professionalism to strengthen brand reputation.
- Ensure compliance with all relevant policies, ethical standards, and regulatory requirements when managing key accounts.
What you bring:
In taking on the Head of National Key Account position, your extensive background in managing large-scale retail partnerships will be invaluable. Your proven track record demonstrates not only technical proficiency but also an ability to foster genuine connections through thoughtful communication. You bring a blend of analytical insight—enabling you to interpret market data accurately—and emotional intelligence that helps you understand client needs deeply. Your mentoring style is marked by kindness; you share knowledge freely while encouraging others’ growth within a supportive framework. You thrive in environments where inclusivity is celebrated; your approach ensures every team member feels valued regardless of background or perspective. Your organisational acumen allows you to juggle competing demands gracefully while maintaining high standards throughout. Whether negotiating contracts or representing the company externally, your integrity shines through every interaction. Above all else, your enthusiasm for ongoing learning means you are always seeking ways to improve yourself—and those around you—for collective success.
- Proven experience managing national key accounts within the Health & Beauty or Hyper/Supermarket sectors, demonstrating an ability to build lasting relationships through considerate communication.
- Exceptional interpersonal skills that enable you to connect deeply with clients as well as internal teams, fostering an atmosphere of trust and collaboration.
- Strong analytical abilities allowing you to interpret complex sales data thoughtfully while remaining sensitive to market shifts and customer feedback.
- Outstanding negotiation skills rooted in empathy and understanding of both parties’ perspectives during contract discussions.
- Demonstrated capacity for mentoring others by providing gentle guidance, sharing expertise generously, and supporting their professional development within a nurturing environment.
- Ability to work effectively across diverse teams by promoting inclusivity, respect for different viewpoints, and cooperative problem-solving approaches.
- Excellent organisational skills enabling you to manage multiple priorities simultaneously without compromising attention to detail or quality of service.
- Experience representing organisations at industry events or client meetings with warmth, professionalism, and integrity.
- Commitment to upholding ethical standards in all business dealings while ensuring compliance with relevant regulations.
- A passion for continuous learning reflected in your willingness to participate in training programmes aimed at enhancing both technical knowledge and interpersonal effectiveness.
What sets this company apart:
The organisation stands out as a beacon of dependability within its sector thanks to its unwavering commitment to employee well-being and professional development. Here you’ll find a culture built on collaboration where every voice matters—regardless of title or tenure—and where supportive leadership guides individuals towards shared achievements rather than individual accolades. Training opportunities abound; whether you’re looking to deepen technical expertise or hone interpersonal skills further, resources are available at every stage of your journey. Diversity is more than just a buzzword here—it’s woven into daily practice through inclusive policies that ensure under-represented groups have equal access to advancement opportunities. By joining this organisation as Head of National Key Account, you become part of a network united by values such as kindness, honesty, loyalty, and communal support—a place where growth is measured not just by numbers but by positive impact on colleagues’ lives.
What's next:
If you are ready to make a meaningful difference while advancing your career in one of the most influential FMCG companies in Asia — this is your moment!
Apply today by clicking on the link below; take the next step towards joining an organisation where your talents will be nurtured and celebrated.
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
About the job
Contract Type: Perm
Specialism: Sales
Focus: Account Management
Industry: FMCG
Salary: Negotiable
Workplace Type: On-site
Experience Level: Senior Management
Location: Jakarta
FULL_TIMEJob Reference: SX4WMS-92F37532
Date posted: 12 December 2025
Consultant: Annisa Fatinah
jakarta sales/account-management 2025-12-12 2026-02-10 fmcg Jakarta ID Robert Walters https://www.robertwalters.co.id https://www.robertwalters.co.id/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true