Key Account Manager (Freight Forwarding)

A very exciting Key Account Manager (Freight Forwarding) job has become available at one of the leading multinational logistics company in Indonesia.

About the Key Account Manager (Freight Forwarding) Role:
Reporting to the SEA Commercial Director, you will be responsible for developing and executing key account strategies, developing long-term strategic relationships with key clients and reporting on account performance to support the company in achieving its sales KPIs and business goals.

Key Responsibilities:

• Develop a deep understanding of the customer’s business and identify/explore commercial opportunities in the region
• Develop with Head of Commercial Logistics and execute sales strategies for key accounts managed, including developing business development targets (OKRs) budgeting and KPIs
• Build, manage and extend relationships with key accounts in the region to achieve OKRs and KPIs
• Monitor performance of strategic plans and evaluate successes, risks and opportunities and formulate plans to address these
• Contribute to the formulation and implementation of the company’s overall sales strategy for the region to enhance P&L
• Manage relationships across the logistics value chain (e.g., agents, shippers) within the region to guarantee a seamless customer experience
• Commit to compliance with applicable HSSE requirement in the responsible fields/departments
• Allocate adequate resources to eliminate/reduce identified HSSE risks to as low as reasonably practicable, and supervise the HSSE enforcement to get the desire results
• Influence critical HSSE behaviour expectations by demonstrating role-model in the responsible field/department
• Deliver HSSE KPIs cascaded to the responsible fields/departments

To succeed in this role, you must be familiar with the local logistics market and have established network with its players.

Key Requirements:

• Bachelor's degree preferably in business administration, shipping/logistics management or equivalent disciplines
• Minimum of eight year's of experience in sales/account management experience with a freight forwarding/logistics company
• Experience in building a business from zero and building a strong team
• Experience in freight-forwarding/logistics sales, preferably covering multiple verticals such as automotive, consumer goods, technology, etc.
• Experienced working in customer-centric environment (Agile experience is a plus)
• Worked directly with key accounts, with proven track record of building and maintaining high quality, long-term relationships
• Excellent negotiation, communication and interpersonal skills
• Strong sales drive, proactive and hands-on approach
• Fluent in English and Bahasa Indonesia
• Strong network and connections with the market and its key players to bring in business
• Able to manage multiple stakeholders from both internal and external parties
• Based in Jakarta and willing to travel

If you are looking to work with an established organisation and be part of an employee-centric business that provides a large degree of autonomy to their management team and encourages creativity and development of new ideas, this role is for you.

Great career progression opportunities await the right person in this Key Account Manager (Freight Forwarding) role.

Apply now or contact me to learn more.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.