A leading European shipping line company is seeking a customer-oriented and results-driven Senior National Operations Manager (Marine Services). In this job, you will work with regional and national colleagues and manage all aspects of marine operations across Indonesia.

About the Senior National Operations Manager (Marine Services) Role:
Reporting to the country manager and managing a large number of team across Indonesia, you are responsible for the whole marine operations across Indonesia and leading your team members to comply with the customers' KPIs. This requires operational knowledge of various vessel and commodity types, hand on approach to the details of daily operations, vendor management practices, building relationships at all levels of the operations teams, driving and coordinating the operational team to deliver services as per the best practices already established by the group.

Key Responsibilities:

• Be account for the operational management of the Marine Agency operations department
• Nurture a strong working relationship with the department managers, colleagues and subordinates, both in head office, branch offices and regional offices
• Assume the role of key contact for VIP principals that will require special operational attention, review meetings/relationship building
• Actively develop client relationships at a senior level with operational heads (owners/traders/shippers/consignees)
• Provide leadership, guidance and support to the team; training and motivating staff; developing appropriate succession plans, managing operational staff requirements
• Ensure operational risk is managed and contractual issues are looked after in the company’s best interests
• Review and manage the allocation of staff resources across the department and branch network to ensure operations are managed, and efficiencies are maximised
• Review SOPs for coordination between related departments
• Monitor all regulatory requirements related to the sector, IE immigration law, permitting requirements, cabotage regulations, customs importation of vessels and equipment. Compile and report the required information internally and to principals
• Be responsible for credit control for principals, regular review meetings with accounts department to review and follow up outstanding SOA with principals
• Be the focal point for the implementation of Marine Agency HSEQ as its developed and rolled out

You must have an ability to engage with the local team to gain trust/respect/working relationships, have an IT capability, administrative competence, finance team coordination, as well as be willing to be fully committed and responsible for the departments activity and results.

Key Requirements:

• Bachelor's degree in any major
• 10 years' experience in the marine shipping line industry
• Strong relationship building and interpersonal skills
• Experience with managing operations within a marine agency, vessel owner/operator environment
• Experience with looking after “key” accounts
• Ability and track record of growing business and delivering results
• Strong man manager, good at building relationships, flexible, can manage performance and set targets in an achievable manner
• Willing and able to “get involved” in daily activities

The successful Senior National Operations Manager (Marine Services) will join a company whose expertise has made them the one of the leader in their field. This well-recognised brand offers a great work environment in their offices.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Senior National Operations Manager (Marine Services) job.

Apply today or contact me to discuss this new opportunity.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.