Ecommerce Manager (Personal Care)

Ecommerce Manager (Personal Care) Salary: Competitive and based on experience Location: Jakarta Keywords: ecommerce management, marketplace experience, collaborative, supportive leadership, inclusive, dependable, knowledgeable, growth leadership, interpersonal

A leading global personal care brand is seeking an Ecommerce Manager to join their Jakarta-based team. This role offers you the opportunity to shape the digital commerce strategy for a household name, focusing on driving sales through platforms such as TikTok and other key online channels. You will be empowered to make a significant impact in a supportive environment that values collaboration, knowledge sharing, and professional growth. If you are passionate about personal care products and eager to advance your career in ecommerce, this is your chance to contribute meaningfully while enjoying excellent support and development opportunities.

• Play a pivotal role in shaping the digital commerce strategy for Indonesia’s market by leveraging your expertise in TikTok sales and negotiation management within a collaborative and supportive team environment.

What you'll do:

As an Ecommerce Manager Personal Care based in Jakarta, you will play a central role in developing innovative strategies that drive online sales across multiple platforms. Your day-to-day responsibilities will involve collaborating with regional marketing leaders as well as local teams to ensure cohesive execution of digital commerce initiatives. You will focus particularly on maximising TikTok’s potential for brand growth while also managing relationships with influencers and agencies. Success in this role requires you to be highly analytical yet empathetic towards internal client needs; you’ll regularly monitor performance metrics, provide insightful reports, and recommend improvements that keep the brand ahead of competitors. By contributing your expertise within a supportive team environment—where knowledge sharing is encouraged—you’ll help elevate both departmental reputation and overall business outcomes.

• Develop and execute ecommerce strategies tailored to the Indonesian market for personal care products, ensuring alignment with overall business objectives.
• Drive sales performance on TikTok by creating engaging campaigns and collaborating closely with internal stakeholders across marketing and sales departments.
• Monitor and analyse ecommerce metrics to identify trends, optimise conversion rates, and maximise revenue growth through data-driven decision making.
• Work collaboratively with cross-functional teams including marketing, sales, and digital commerce leads to ensure seamless omnichannel integration.
• Manage relationships with external partners such as influencers and agencies to enhance brand visibility and drive online engagement.
• Coordinate with internal clients to understand their needs and deliver effective solutions that support business goals.
• Stay updated on industry developments within personal care, oral care, household goods, and skincare sectors to maintain competitive advantage.
• Provide regular reports on campaign performance and recommend actionable improvements based on insights gathered from analytics tools.
• Support the reputation of the sales department by delivering consistent results and maintaining high standards of professionalism.
• Contribute positively to the team culture by sharing knowledge, participating in training opportunities, and fostering an inclusive environment.

What you bring:

The ideal candidate for the Ecommerce Manager Personal Care position brings substantial experience from the personal care sector or household goods. Your background should demonstrate success in managing ecommerce operations—especially those involving TikTok—and negotiating impactful campaigns that drive measurable results. You possess strong analytical abilities allowing you to interpret complex data sets while remaining responsive to stakeholder needs. Your interpersonal skills are essential for building dependable relationships across departments; you thrive when collaborating with others towards shared goals. Additionally, your familiarity with omnichannel strategies ensures seamless integration between online platforms and traditional retail channels. A willingness to embrace ongoing training opportunities reflects your commitment to professional development within a nurturing environment where every voice matters.

• Minimum 3-5 years of proven experience in ecommerce management within personal care or related industries.
• Expertise in leveraging TikTok for driving sales campaigns combined with strong negotiation management skills.
• Demonstrated ability to collaborate effectively with cross-functional teams including marketing, sales, and digital commerce professionals.
• Strong analytical skills enabling you to interpret ecommerce metrics and translate findings into actionable strategies.
• Experience managing external partnerships with influencers or agencies to boost online engagement.
• Excellent interpersonal communication skills that foster trust among internal clients and colleagues alike.
• Familiarity with omnichannel retail strategies relevant to Indonesia’s consumer landscape.
• Ability to adapt quickly within a fast-evolving digital environment while maintaining attention to detail.
• Commitment to continuous learning through participation in training opportunities offered by the organisation.
• A positive attitude towards teamwork coupled with sensitivity for diverse perspectives within an inclusive workplace.

What sets this company apart:

This organisation stands out as one of the world’s most respected brands in personal care—renowned not only for its quality products but also its dedication to employee wellbeing. The company fosters an inclusive culture where collaboration is valued above all else. Growth leadership is embedded at every level: managers are committed to supporting your development through regular training sessions and clear career progression pathways. The work environment encourages knowledge sharing among colleagues so everyone can learn together—making it an ideal place for those who value teamwork as much as individual achievement. With a reputation built on dependability and compassion towards both staff and customers alike, this company offers you more than just a job—it provides a platform for meaningful impact within a caring community.

What's next:

If you are ready to take your ecommerce expertise further within a supportive global brand dedicated to personal care excellence, now is the perfect time to apply!

Apply today by clicking on the link provided—your next step towards joining an inclusive team awaits.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.