Point Exchange Specialist
Consultant Hassan Mohsin
Date posted 09 July 2018Jl. Jend Sudirman Kav. 29-31 Jakarta 12920 Robert Walters Indonesia
An interesting Point Exchange Specialist job has just become available at one of the new digital venture for an automotive corporation based in Jakarta.
About the Point Exchange Specialist role:
As a Point Exchange Specialist, you will be responsible for designing and creating an end to end strategic point exchange program, starting from performing point rewards cost calculation to creating various reward program for different portfolio of customers (especially in the automotive industry).
- Developing a reward management strategy i.e. setting up the reward multiplier earning for the product/ service as well as creating the redemption product criteria for different customer segments
- Managing reward point provision and cost of redemption to manage company's Liabilities
- Perform timely data collection and analysis such as customer usage, expected points earned and redemption rate (%) on a timely basis to define plans for strategic growth or improvement
- Drive the strategic direction and evolution of the rewards program tailored to various customer segments in Indonesia
To succeed as a Point Exchange Specialist, you will need to have the ability to work effectively and cooperatively with the finance business as well as the marketing team.
- Min. Bachelor's degree from a reputable university
- Prior experience in the rewards and loyalty, preferably from the credit card point reward program sector for at least three years
- Ability to perform point reward budgeting from scratch, familiar with provision and redemption rate calculation
- Good analytic skills
- A strong drive person with excellent interpersonal skills and can-do attitude
This company is a new digital venture of an Indonesian conglomerate, focusing in consumer automotive industry with one integrated ecosystem covering four major business pillars: distribution and retail, auto consumer parts, auto services, and financial services.
If you are driven and determined individual, having the Point reward expertise and looking for an acceleration in your career path, do not wait any longer to apply for this Point Exchange Specialist role!