Senior People Partner [Education]

Keywords: People Partner, HR Business Partner, Employee Relations, Organisational Growth, Onboarding Programmes, Stakeholder Support, Data-Driven HR, Change Management, Conflict Resolution, International HR

An exceptional opportunity has arisen for a Senior People Partner to join a global education consultancy in Jakarta, supporting the organisation’s mission to empower international students on their academic journeys. This role is perfect for someone who thrives in a collaborative and multicultural environment, where your expertise will directly influence organisational growth and employee engagement across Indonesia and Malaysia. As a trusted advisor to senior leaders, you will play a pivotal role in shaping people strategies, driving impactful HR initiatives, and fostering a supportive workplace culture. The company offers an inclusive atmosphere with flexible working opportunities, generous training programmes, and the chance to work alongside knowledgeable professionals from around the world. If you are passionate about making a difference through people-centric solutions and enjoy working within an international matrix structure, this is your chance to contribute meaningfully while advancing your own career.

• Play a key role in developing and executing people strategies that support business growth across Indonesia and Malaysia, ensuring every team member feels valued and engaged.
• Collaborate closely with senior leaders and cross-functional teams to deliver high-quality HR support, focusing on employee relations, onboarding, and change management.
• Benefit from flexible working opportunities, ongoing professional development, and the chance to be part of a truly global network dedicated to educational excellence.

What you'll do:

As a Senior People Partner based in Jakarta, you will immerse yourself in a dynamic environment where your ability to build strong relationships with stakeholders will be essential. Your day-to-day activities will involve collaborating with colleagues across borders, designing impactful people programmes that drive engagement, and supporting managers through complex employee relations scenarios. You will play an instrumental role in onboarding new talent efficiently while using data-driven insights to inform policy development. By guiding teams through organisational changes—such as technology rollouts—you will help ensure smooth transitions that benefit both employees and leadership. Your empathetic approach to conflict resolution will foster trust among team members, while your commitment to inclusivity will help shape a positive workplace culture. Success in this position means being adaptable, responsive, and always focused on delivering value through thoughtful HR solutions.

• Partner with business leaders and People team members both locally and internationally to design and implement people-centric plans tailored to specific business unit needs, aiming to create a highly motivated workforce.
• Advise, guide, and coach managers at all levels on a wide range of employee relations matters, escalating complex or sensitive issues as appropriate to ensure fair outcomes.
• Work collaboratively with the Learning & Development team to develop scalable onboarding and enablement programmes that accelerate new hire integration in Indonesia and Malaysia.
• Leverage data insights to enhance processes, boost employee engagement, and align policies across multiple jurisdictions for consistent best practices.
• Support the organisation through periods of transformation by facilitating the adoption of new technologies and tools that improve stakeholder experience.
• Manage conflict effectively by addressing issues promptly and constructively, promoting harmonious working relationships throughout the business.
• Contribute to strategic planning by providing expert input on people-related challenges during periods of significant headcount growth.
• Ensure compliance with local employment laws while maintaining up-to-date knowledge of emerging HR trends relevant to the region.
• Foster an inclusive environment by championing diversity initiatives and supporting under-represented groups within the workforce.

What you bring:

To excel as a Senior People Partner in this global education consultancy setting, you will bring substantial experience navigating complex organisational structures within multinational environments. Your background should include hands-on involvement in developing strategic people initiatives that address both operational requirements and long-term objectives. You are adept at building rapport with senior stakeholders—listening carefully before offering guidance—and can mediate challenging situations with sensitivity. Your familiarity with HRIS systems allows you to translate data into meaningful actions that enhance employee engagement. A genuine passion for nurturing talent shines through your work; you understand how effective onboarding can transform new hires into valuable contributors quickly. Your flexibility ensures you remain responsive during times of change or rapid growth, always prioritising collaboration over hierarchy. Above all, your interpersonal skills set you apart: you are approachable, trustworthy, and committed to creating an inclusive environment where everyone can thrive.

• A degree-level education complemented by formal HR qualifications or training that demonstrates your commitment to professional growth.
• Membership of an appropriate professional HR body such as CIPD or SHRM (or equivalent) is preferred but not mandatory.
• Proven experience as an HR Business Partner within multinational organisations where you have supported client groups across various countries within a matrix reporting structure.
• Demonstrated ability to build credible working relationships with senior business leaders by offering considered advice and constructive challenge when needed.
• Experience managing conflict effectively while balancing competing priorities among diverse personalities within the organisation.
• A pragmatic yet flexible approach that enables you to adapt best practices for successful implementation according to unique business needs.
• Strong analytical skills with proficiency in using HRIS platforms for generating actionable insights from data and reporting against key metrics.
• Excellent communication skills combined with collaborative abilities that allow you to work seamlessly across complex organisational structures.
• Up-to-date knowledge of HR best practices along with awareness of emerging workplace challenges relevant to scaling businesses.

What sets this company apart:

This organisation stands out as a leading force in global education consultancy thanks to its unwavering dedication to student success and its expansive international reach. With operations spanning over 100 locations across 40 countries since its founding in Japan in 2006, it offers employees unparalleled exposure to diverse cultures and professional networks. The company’s commitment to high-quality service extends internally—team members benefit from flexible working arrangements designed for work-life balance as well as robust training opportunities that encourage continuous learning. The supportive leadership fosters an environment where ideas are shared openly, contributions are recognised generously, and personal development is actively encouraged. Employees are empowered not only by their roles but also by the sense of purpose derived from helping students achieve their dreams worldwide. Joining this team means becoming part of a community that values empathy, collaboration, and mutual respect above all else.

What's next:

If you are ready to make a meaningful impact on both people strategy and organisational culture within an inspiring international context, this is your moment—apply now!

Apply today by clicking on the link provided; take the next step towards joining a globally respected team dedicated to educational excellence.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.