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View all the latest job opportunities in Indonesia. Write a new chapter in your career with Robert Walters today.
See all jobsTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreWe understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.
Read moreRecruitment outsourcing
Talent advisory
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An exciting opportunity has arisen for a seasoned professional to take on the role of Head of Claim. This position is perfect for someone with a strong background in claim management and a passion for customer service excellence. The successful candidate will be responsible for leading the claims resolution strategy, overseeing all aspects of the claims process, and driving transformation in operational areas.
As Head of Claim, you will play a pivotal role in shaping the future of our client's claim management operations. You will lead the charge in transforming operational areas with a focus on strong governance, streamlined processes, cost-effectiveness, and user-oriented digital solutions. Your analytical skills will be put to good use as you analyse claims trends and industry data to ensure high-impact operating results. Your commitment to providing exceptional customer experiences will shine through as you develop customer service strategies within claims. You will also build relationships with TPA and Providers (both local and overseas), manage claim investigations, act as an internal medical advisor, and provide leadership to your team.
What you bring:
As an ideal candidate for the Head of Claim position, you bring a wealth of experience in managing end-to-end claim processes. Your strong understanding of life insurance terms and conditions will be invaluable in this role. You have a proven track record of leading transformation with a focus on customer centricity. Your excellent communication, negotiation, and relationship-building skills will be key in building and maintaining relationships with TPA and Providers. Your strong analytical skills will be crucial in analysing claims trends and industry data. A Bachelor's degree from the Faculty of Medical and significant experience in a similar role are also required.
What sets this company apart:
Our client is a leading player in the insurance industry, known for their commitment to providing exceptional customer service and innovative solutions. They offer a supportive work environment where employees are encouraged to grow and develop professionally. Their focus on strong governance, streamlined processes, cost-effectiveness, and user-oriented digital solutions sets them apart from other companies in the industry.
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
About the job
Contract Type: FULL_TIME
Specialism: Banking & Financial Services
Focus: Insurance
Industry: Insurance
Salary: Negotiable
Workplace Type: On-site
Experience Level: Senior Management
Location: Jakarta
FULL_TIMEJob Reference: 7C31DE-2E05EA66
Date posted: 28 October 2024
Consultant: Richard Susanto
jakarta banking-financial-services/insurance 2024-10-28 2024-12-27 insurance Jakarta ID Robert Walters https://www.robertwalters.co.id https://www.robertwalters.co.id/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.